Provide expert-level troubleshooting for complex desktop hardware and software issues.
Provide operational direction in resolving complex desktop-related issues and mentor junior team members.
Oversee the installation, configuration, and upgrade of desktop software and hardware components.
Drive strategic communication with clients, stakeholders, vendors, and team members to ensure project awareness and progression.
Lead efforts to identify and address trends or recurring technical issues.
Lead advanced data protection and endpoint security programs.
Lead the creation and maintenance of documentation for advanced technical support policies, procedures, and practices.
Play a key role in developing comprehensive plans for departmental operations, integrating industry trends.
Manage the deployment and imaging of advanced computer systems.
Provide advanced training and guidance to teammates.
Champion and lead advanced data analysis and automation initiatives to enhance efficiency and accuracy.
Drive enhancement and continuous improvement of collaboration services and conduct proofs-of-concept to test new technologies.
Plan the design, installation, and implementation of various collaboration tools and provide training and mentoring to team members and customers.
Execute standards for the deployment of hardware and software.
Contribute significantly to developing engineering proposals, ensuring accuracy and alignment with strategic goals.
Implement and guide the development of advanced macros, scripts, generative AI, and workflows for data processing and reporting.
Ensure seamless compatibility and integration of advanced desktop systems with network infrastructure.
Lead and participate in after-hours on-call rotation, serving as a key escalation point.
Facilitate high-level meetings with customers to discuss project details and requirements.
Spearhead the management of technologies operating on enterprise hardware and software platforms throughout the company.
Lead technical discussions required to support Enterprise Infrastructure Collaboration Tool design needs.
Own the end-to-end processes of fulfilment and onboarding for Acquisitions, Greenfields, and the New Hire Experience.
Take a proactive leadership role in leading team projects and travel as needed.
Lead the definition of project scope and requirements, identifying advanced improvement opportunities.
Serve as the Subject Matter Expert (SME) for all tools, supported technologies and processes, providing a mentoring role and contributing to a robust knowledge base.
Provide support for audio-visual, multi-media technology, and video conferencing environments.
Take a leadership role in preparing and reviewing the budget, aligning it with the company’s strategic goals.
Ensure functionality of data backup platforms and lead remediation efforts for vulnerabilities.
Requirements
leadership
independent
collaboration
cross-functional
Demonstrate advanced leadership in working independently and within cross-functional collaborative settings.
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
employment offers are contingent upon successful completion of a background check and drug screen.
Company
Overview
Founded in 2008 and has since expanded into a leading distributor of building materials, focusing primarily on roofing products.
Serves a vast network of customers, including roofing contractors, retailers, and distributors.
Has grown rapidly through strategic acquisitions, now covering a broad geographic area across the U.S.
Their product portfolio includes roofing materials, insulation, siding, and other construction-related supplies.
Focuses on delivering high-quality products and services to the construction and roofing sectors.
Customer base includes some of the biggest names in the commercial and residential building industries.
Success is driven by operational efficiency and an extensive distribution network.
Continued expansion and a focus on customer relationships have established strong partnerships in the industry.
Business model is built on acquiring and integrating smaller, local distributors.
Culture + Values
Customer Focus: We are driven by a passion to serve our customers.
Safety: We are committed to the safety of our team, customers, and the community.
Innovation: We continuously seek to improve, innovate, and develop solutions.
Integrity: We operate with honesty and integrity in all aspects of our business.
Excellence: We strive for excellence in every task, every day.
Collaboration: We work together as one team to achieve our goals.
Accountability: We hold ourselves accountable to deliver on commitments.
Environment + Sustainability
2050 target
Net Zero Goal
The company has set a goal to achieve net zero emissions by the year 2050. This ambitious target aligns with global efforts to combat climate change and demonstrates a commitment to long-term sustainability.
Committed to reducing a carbon footprint across operations.
Focus on improving energy efficiency and reducing waste.
Aims to implement sustainability initiatives for a greener supply chain.
Inclusion & Diversity
fosters an inclusive culture where all employees are valued
provides equal opportunities for growth and development across its workforce
data on gender representation within leadership and overall workforce is not publicly disclosed