Maintain and execute confidential information according to HIPAA standards
Provides mobile, street-based outreach services to people experiencing homelessness living on the streets and/or in encampments
Motivates homeless individuals to engage in outreach services and associated community referrals that promote well-being by building rapport & providing emotional support to participants
Works within the goals of CES to reduce street homelessness by linking program participants to mental health, health, housing services, and other supportive services for which they are eligible; facilitate a “warm hand-off” in service linkage
Maintains and keeps appropriate and ethical boundaries with participants and staff
Attends various, regular staff, agency and community meetings as designated by supervisor
Acts as a bridge between program participants and staff when communication appears to be a barrier
Provides feedback to staff on how to better serve participants based on Peer Advocate’s lived experience with homelessness
Maintains thorough and accurate records in both written form and through assigned electronic database
Requirements
microsoft office
zoom
cpr certification
lived experience
bilingual
empathy
Ability to be flexible and work in an environment subject to ongoing change
Obtain and maintain CPR/First Aid Certification
Peer Partner/Peer Advocate/Peer Mentor Training recommended but not required
Ability to communicate clearly, both written and orally
Able to demonstrate empathy and a non-judgmental attitude when engaging with persons experiencing homelessness
Utilizes a Harm Reduction and Housing First approach
Possess a high level of tolerance and understanding for individuals who present for services with mental health and physical health needs
One (1) year experience working with people experiencing homelessness desired
Proficient in Microsoft Programs (Word, Excel, Access, PowerPoint), Zoom, and web-based scheduling software
Lived experience with homelessness required
Basic knowledge of issues facing homeless single adults (e.g. chronic health, substance abuse, mental health, domestic abuse, resources for undocumented persons)
At least three (3) months of lived experience with homelessness (living on the streets, a car, a place not meant for human habitation or couch surfing) required
Ability to pass a Pre-Employment Physical Exam
Ability to work within a team environment and collaborate with team members
Ability to share life experiences (and successes) with history of homelessness, incarceration, substance abuse, mental health, and/or other risky behaviors when appropriate to promote well-being for the participant
Ability to maintain a professional demeanor and boundaries with peers and staff
Good customer service skills
Bilingual (English/Spanish) preferred
Good conflict resolution skills
Ability to pass post-offer Tuberculosis (TB) clearances
Ability to work a 9/80 work schedule
This is a full-time position, you must be available to work a Thursday through Monday schedule. ***
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
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Visa Sponsorship
Information not given or found
Security clearance
background check is conducted only after a conditional job offer is made.
applicants do not need to disclose criminal history until the conditional offer stage.
if a conviction is deemed relevant, the candidate may explain circumstances, provide mitigating evidence, or challenge the report.
Company
Overview
1983
Year Established
The organization was founded in Los Angeles to address homelessness.
30
Properties Managed
They develop and manage properties offering various types of housing support.
$19M
Annual Budget
The organization operates an annual budget to blend real estate with social services.
103
Affordable Units
Sun Commons offers 103 units of affordable and supportive housing in Sun Valley.
It expanded from outreach programs to developing and managing properties offering interim, affordable, and supportive housing.
Its projects span short-term shelters, transitional apartments, and long-term supportive communities for families, individuals, and veterans.
The organization integrates housing with wrap-around case management, job assistance, health services, and more to ensure lasting stability.
A standout is ‘The Irmas Family Campus’, a purpose-built administrative and service hub designed to centralize client support.