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Dining Room Supervisor
Mbk Senior Living
MBK Senior Living operates senior living communities offering care and services to residents.
Supervises dining room staff, ensures service quality, safety, and resident satisfaction.
Supervise the tracking of resident attendance at meals and communicate to designated Team Member, those residents that have not come to the dining room for meal (for a safety check)
Deliver meals to resident rooms as required, including tray collection from residents rooms after meal service
Report any safety or equipment issues to Director of Dining Services
Ensure a sanitary dining room complying with all health and safety codes, licensing regulations and policies and procedures regarding the proper handling and serving of food
Develop and implement training, policies and processes to ensure that Servers are properly groomed, dressed and using proper etiquette and manners while waiting tables courteously, professionally and ensuring that all Team Members have successfully completed the Dining Room Training course with CCG
Assist in breaking down deliveries, putting away stock, washing dishes, as needed
Wait, clean, reset tables, return dishes to kitchen as needed
Understand and comply with all federal, state and local regulations and all community policies and procedures concerning the department
Ensure the delivery of meals to resident rooms as required & tray charges are communicated to the Business Office.
Survey residents to determine their satisfaction levels with the service provided and make corrections as necessary
Ensure that Servers work efficiently and professionally at all times
Executing exceptional signature programs in dining, fitness, wellness, and care
Ensure that all residents are greeted and seated properly, making extra efforts to integrate new residents making them feel welcome and comfortable
Assist Servers, Cooks, and other Dining Services Team Members in the their job duties and assume their activities when needed
Aid in community marketing effort through positive interactions, dress and behavior
Ensure that tables are clean, pleasant and properly set
Manage, schedule, evaluate and direct the dining room Servers
Supervise and direct the cleaning of all dining and food service areas
What you bring
cooking
dining ops
supervisory
communication
physical
waste management
Must possess the ability and desire to minimize waste and misuse of supplies/equipment
Must possess the ability to make independent decisions when circumstances warrant such action and to remain calm during stressful or emergency situations
Ability to lift/carry up to 20 lbs., push and pull carts as necessary
Ability to deal tactfully and professionally at all times with personnel, residents, family members, visitors and the general public
Excellent communication skills including the ability to speak, write and read English
Complete a health screening and provide negative TB test results (must be within the last 6 months or within 7 days of employment)
Able to move intermittently throughout the work day and throughout the community
Age over 18 years or have proper work permit and authorization documentation
Minimum one year cooking experience and/or experience in a related position
Minimum six (6) months experience in dining room operations
Ability to operate standard serving equipment (salad bar cart, trays, silverware, etc.)
Must be mobile and able to perform the physical requirements of the job
Background clearances as required by government regulations
Some supervisory experience preferred
Basic math skills (addition, subtraction) as required by the position (counting tracking meals/residents, etc.)
Benefits
A fun-filled, energetic environment that's centered in hospitality and high-quality service
Health and Wellness resources
Flexible spending accounts
Education loan assistance & scholarships
Team Member discounts
Financial and legal services
Rich benefits package including Medical, Dental, Vision and 401k matching up to 4%
Competitive salaries
A supportive community team that encourages personal and professional growth and celebrates your
Childcare and eldercare assistance
Professional development, training, and personal coaching through our Mentor, Buddy, and Executive
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
background clearances as required by government regulations
health screening and negative tb test (within last 6 months or 7 days of employment)
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