HR Advisor

Description

• Act as the first point of contact for managers on HR-related matters.
• Provide clear, commercially sound advice on HR policies, procedures, and people matters, ensuring compliance with current employment legislation.
• Coach and support managers in handling payroll, time and attendance queries, investigations, including disciplinary and grievance processes, ensuring consistency and fairness.
• Support on all HR activity (Salary Reviews, Training, Recruitment, performance reviews etc. in conjunction with HRSS/L&D/Time Attendance).
• Ensure departmental training plans in place for functional and mandatory training in conjunction with Learning Advisor, HSE manager and operational lead.
• Partner with the HRBP and support to manage complex employee relations cases.
• Maintain accurate and up-to-date employee relations records and ER case tracker at all times.
• Review and draft HR policies to ensure compliance and alignment with employment law and business needs.
• Work as part of a wider HR team delivering People strategy and continuous improvement, flagging themes or trends to other HR colleagues and operational leaders.
• Review and update job descriptions with managers to ensure performance against expectations; ensure changes are reflected in CC via HRSS.
• Support and expedite recruitment activity where required, including conversion of temporary colleagues to permanent roles; ensure roles are advertised in a timely manner.
• Provide advice, coaching and support on change processes.
• Use HRIS to analyse people metrics and collaborate with managers on data to drive informed outcomes; recommend enhancements to HRIS and Time & Attendance systems for improved data accuracy and decision‑making.
• Identify development needs and liaise with HRBP and L&D.
• Assist in organising colleague engagement activities.
• Conduct regular check‑ins with operational managers to review people matters, wellbeing, sickness cases, and payroll accuracy.
• Direct managers to the appropriate channels such as HRSS for HR queries or Payroll for pay queries.
• Highlight any concerns to relevant colleagues such as HRBP, HRSS Lead, or Payroll.
• Support regional and global cyclical HR items as required, collaborating with the wider HR team for successful delivery.

Requirements

The role demands solid experience providing HR advice, coaching and support within commercial or operational settings, along with strong knowledge of HR best practice and employment legislation. Candidates should champion diversity and belonging, exemplify the SPIRIT values, and possess excellent interpersonal skills to build trusted relationships at all levels. Attention to detail, a continuous‑improvement mindset, and the ability to work under pressure and meet tight deadlines are essential.

Benefits

A CIPD qualification, or progress towards one, is desirable. The position offers a competitive salary, 25 days of holiday with a flexible buy/sell scheme, recognition and reward programs, and a suite of learning and development opportunities.

Additional benefits include an on‑site café at the West Drayton site, Employee Assistance Programme, Cycle to Work & Tech Scheme, and enhanced maternity & partner leave. RWC is an equal‑opportunity employer committed to diversity and belonging, providing reasonable accommodations during the application process and complying with GDPR for data confidentiality.

Training + Development

Interview process

Visa Sponsorship

Security clearance