Operations Director at Mears Group Plc in Coatbridge, Scotland, United Kingdom | Kablio

Role

Description

subcontractor mgmt

hse management

kpi monitoring

contract administration

customer experience

operational delivery

Manage subcontractor performance to meet commercial, service and compliance requirements, including key areas such as gas safety
Provide leadership in health, safety and environmental management across all operational activities
Drive productivity, innovation, continuous improvement, and new working practices
Monitor KPIs, SPIs, compliance and cost control
Ensure a high-quality customer experience, embedding customer-first values
Review business performance regularly to ensure P&L delivery meets or exceeds targets
Oversee contract administration, procurement, pricing, risk management and regulatory compliance
Build and sustain strong relationships with clients, suppliers, and subcontractors
Ensure adherence to legislation and work closely with Group HSE teams to maintain a strong safety culture.
Mobilise new contracts effectively, ensuring alignment with Group strategy and local plans
Lead all operational and commercial activities to deliver contracts and services on time, within budget, and to the highest standards

Requirements

social housing

leadership

analytical

health & safety

construction degree

commercial

Experience within social housing or local authority environments
Excellent leadership, communication, negotiation and influencing skills
Strong analytical capability to drive operational and financial improvements
Deep understanding of repairs, maintenance, compliance and investment works
Robust knowledge of health and safety regulations
Ability to manage diverse teams and large subcontractor groups
Holds a full clean driving licence
Strong commercial acumen with contract knowledge
Construction-related qualifications (Degree, CIOB, RICS, IOSH or NEBOSH)
Senior operational leadership experience in repairs, maintenance or construction

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

mears does not currently offer visa sponsorship; candidates must have uk work entitlement.

Security clearance

all roles are subject to relevant background, identity & security checks before employment.

Company

Overview

Revenue Tops £1.13亿

Annual Revenue

The company achieved over £1.13 billion in revenue during 2024.

Founded in 1988

Year Established

The company was established in Gloucestershire in 1988.

Over 700,000 Homes

Social Homes Managed

The company maintains over 700,000 social homes across the UK.

Rapid growth through acquisitions and organic expansion.
Specialist teams provide rapid-response and planned maintenance, refurbishment, boiler servicing, fire safety, and retrofitting services.
Delivers tailored care-with-housing schemes and manages tenancies, leaseholds, and emergency accommodation.
Builds affordable homes, handles capital works, and offers full lifecycle facilities management.
Strategic acquisitions have shaped its full-service housing platform.

Culture + Values

Customer First – We put our customers at the heart of everything we do.
Make a Difference – We work with passion and drive to make a real difference.
Be Accountable – We take ownership and are responsible for our actions.
Teamwork – We believe in the power of collaboration and working together.
Integrity – We act with honesty and transparency in everything we do.

Environment + Sustainability

Net zero target

By 2050

A commitment to achieving net zero carbon emissions by 2050.

50% reduction target

Carbon emissions by 2030

Aiming to reduce carbon emissions by half by 2030.

Sustainable construction practices and solutions.
Investment in low-carbon technologies and renewable energy sources.
Reducing waste to landfill through effective recycling programs.
Partnerships with suppliers to improve sustainability across the supply chain.

Inclusion & Diversity

40% by 2025

Women in Leadership

Aim to achieve a gender balance target with 40% women in leadership roles by 2025.

Continuous monitoring and reporting on gender diversity.
Annual training on unconscious bias and inclusive leadership.
Support for gender pay gap reporting and reduction initiatives.
Encouraging flexible working to support diverse teams.

Articles

Careers at Mears Group

Our Services

Mears Group Overview

Role

Description

subcontractor mgmt

hse management

kpi monitoring

contract administration

customer experience

operational delivery

Manage subcontractor performance to meet commercial, service and compliance requirements, including key areas such as gas safety
Provide leadership in health, safety and environmental management across all operational activities
Drive productivity, innovation, continuous improvement, and new working practices
Monitor KPIs, SPIs, compliance and cost control
Ensure a high-quality customer experience, embedding customer-first values
Review business performance regularly to ensure P&L delivery meets or exceeds targets
Oversee contract administration, procurement, pricing, risk management and regulatory compliance
Build and sustain strong relationships with clients, suppliers, and subcontractors
Ensure adherence to legislation and work closely with Group HSE teams to maintain a strong safety culture.
Mobilise new contracts effectively, ensuring alignment with Group strategy and local plans
Lead all operational and commercial activities to deliver contracts and services on time, within budget, and to the highest standards

Requirements

social housing

leadership

analytical

health & safety

construction degree

commercial

Experience within social housing or local authority environments
Excellent leadership, communication, negotiation and influencing skills
Strong analytical capability to drive operational and financial improvements
Deep understanding of repairs, maintenance, compliance and investment works
Robust knowledge of health and safety regulations
Ability to manage diverse teams and large subcontractor groups
Holds a full clean driving licence
Strong commercial acumen with contract knowledge
Construction-related qualifications (Degree, CIOB, RICS, IOSH or NEBOSH)
Senior operational leadership experience in repairs, maintenance or construction

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

mears does not currently offer visa sponsorship; candidates must have uk work entitlement.

Security clearance

all roles are subject to relevant background, identity & security checks before employment.

Company

Overview

Revenue Tops £1.13亿

Annual Revenue

The company achieved over £1.13 billion in revenue during 2024.

Founded in 1988

Year Established

The company was established in Gloucestershire in 1988.

Over 700,000 Homes

Social Homes Managed

The company maintains over 700,000 social homes across the UK.

Rapid growth through acquisitions and organic expansion.
Specialist teams provide rapid-response and planned maintenance, refurbishment, boiler servicing, fire safety, and retrofitting services.
Delivers tailored care-with-housing schemes and manages tenancies, leaseholds, and emergency accommodation.
Builds affordable homes, handles capital works, and offers full lifecycle facilities management.
Strategic acquisitions have shaped its full-service housing platform.

Culture + Values

Customer First – We put our customers at the heart of everything we do.
Make a Difference – We work with passion and drive to make a real difference.
Be Accountable – We take ownership and are responsible for our actions.
Teamwork – We believe in the power of collaboration and working together.
Integrity – We act with honesty and transparency in everything we do.

Environment + Sustainability

Net zero target

By 2050

A commitment to achieving net zero carbon emissions by 2050.

50% reduction target

Carbon emissions by 2030

Aiming to reduce carbon emissions by half by 2030.

Sustainable construction practices and solutions.
Investment in low-carbon technologies and renewable energy sources.
Reducing waste to landfill through effective recycling programs.
Partnerships with suppliers to improve sustainability across the supply chain.

Inclusion & Diversity

40% by 2025

Women in Leadership

Aim to achieve a gender balance target with 40% women in leadership roles by 2025.

Continuous monitoring and reporting on gender diversity.
Annual training on unconscious bias and inclusive leadership.
Support for gender pay gap reporting and reduction initiatives.
Encouraging flexible working to support diverse teams.

Articles

Careers at Mears Group

Our Services

Mears Group Overview