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Regional Director, Northern Virginia
Homeservices Of America
Oversee regional property management team, operations, marketing and client relations.
5d ago
Junior (1-3 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Reston, VA
Field
Company Size
6,000 Employees
Service Specialisms
Real Estate
Property Management
Home Services
Construction Services
Design and Build
Remodeling
Project Management
Consulting
Sector Specialisms
Residential
Commercial
Brokerage
Mortgage
Franchising
Title
Escrow
Insurance
Role
What you would be doing
leasing management
financial reporting
team leadership
vendor coordination
property software
rental management
- Develops strategies to promote team member adherence to company regulations and performance goals
- Maintains responsibility for portfolio of properties in assigned region.
- Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all
- Participates in leadership meetings and serves as a resource to field and operations teams to enhance operational efficiency.
- Cultivates and maintains partnerships with local Long & Foster Sales offices and other partners by marketing property management services to agents and managers
- Prepares all management leases. Assures that certified funds and security deposit have been collected. Monitors unpaid rents and assures delinquency notices (copies to owners), are personally served or mailed. Initiates legal actions in a timely manner as needed.
- Coordinates/reviews necessary property surveys to include renewals and maintenance oversight.
- Visit sales office regularly to develop working relationship with sales manager and sales agents.
- Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management.
- Communicates with owners regarding vacancies, leasing activity, applications, new tenants, lease renewals and property legal matters such as HOA, condo or formal complaints in.
- Manages Regional Property Management Team
- Provides encouragement to team members, including communicating team goals and identifying areas for new training or skill checks
- Effectively lead and manage employees and contractors.
- Communicates and advises owner in a timely manner of actions and or funds needed to maintain property.
- Ensures the team provides an outstanding customer experience
- Develops team members around the areas of impact, motivation, performance, accountability coaching and teamwork.
- Manages regional operations
- Establish and maintain positive and productive work relationships with all staff, customers and business partners.
- Attend sales office meetings and networking events
- Manages and executes successful rental cycles.
- Communicates effectively and timely with property owners, residents and vendors
- Conducts team meetings to update members on best practices and continuing expectations
- Maintains property files on software program, approves or disapproves all applicants on management properties after obtaining credit reports and thorough application screening which may include owner consultation.
- Oversees daily field operations
- Generates and shares comprehensive and detailed reports.
- Coaches, develops and trains property management staff. Responsible for the personal and team growth of key performance indicators (KPI’s)
- Monitors regional financial reports on a regular basis
- Answers team member questions, helps with team member problems and oversees team member work for quality and guideline compliance
- Cultivates partnerships with local Long & Foster Sales offices and other partners by marketing and maintaining property management services. Communicates with agents concerning rental listings and applications in process.
- Provides quality customer service, including interacting with customers, answering customer inquiries and effectively handling customer complaints.
- Stays informed on maintenance, inspections, account and other items that involve property.
- Recruits, interviews, hires and evaluates all regional staff according to Human Resources policies and procedures.
- Conducts regular team meetings for company updates, process and procedure review, training and team building.
- Follows up on open issues
What you bring
property management
real estate license
bachelor's
accounting
communication
high performance
- Previous resident property management experience
- Ability to work in a high-performance environment
- Bachelor’s degree preferred or equivalent combination of training and experience, with experience in a real estate and or management related field (preferably in residential or commercial property management).
- Strong communication and interpersonal skills
- Must be able to lift up to 25 lbs. and load and unload materials on to and off of vehicle
- Maintains current knowledge of local real estate and property management laws, trends and market.
- Must be a licensed to practice real estate in the jurisdictions where properties are located. Broker’s license preferred.
- Excellent verbal and written communications skills, ability to work independently and maintain flexible schedule
- Knowledge of accounting/bookkeeping fundamentals helpful
- Daily travel in personal vehicle
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
165B in Sales
Annual Residential Transaction Volume
The company processed over $165 billion in residential sales in 2022.
250M Settlement
Antitrust Resolution
Resolved a significant antitrust matter with a $250 million settlement.
- Anchored under the Berkshire Hathaway umbrella, the company grew by weaving diverse home‑ownership services into a unified offering.
- From its early days as AmerUs Home Services, a series of strategic acquisitions transformed it into the leading U.S. residential brokerage by transaction volume.
- Operating through both company‑owned brokerages and franchise networks, it blends local expertise with national reach across hundreds of offices.
- It integrates brokerage with mortgage origination, title and escrow services, insurance, home warranties, and relocation support into a seamless customer journey.
- Unusually, the company is structured under Berkshire Hathaway Energy rather than the insurance arm, a legacy of its MidAmerican roots.
- Despite recent legal challenges, it continues to pursue selective acquisitions and tuck‑ins to reinforce its local dominance.
98% Satisfaction
Customer Commitment
Achieved a 98% customer satisfaction rate, reflecting dedication to meeting client needs.
100% Integrity
Ethical Practices
Maintained a flawless record of integrity in all business operations, ensuring transparency across the board.
35 Global Awards
Excellence Recognition
Earned 35 awards for excellence, underscoring industry-leading performance and innovation.
- Innovation, fostering a culture of creativity and forward-thinking approaches.
2030 target
Net-Zero Emissions Goal
The company aims to achieve net-zero emissions by this year, demonstrating a strong commitment to combating climate change.
- Committed to reducing carbon footprint across operations
- Sustainability initiatives include energy-efficient practices and reducing waste in all facilities
Women 35%
Representation in Leadership Roles
Reflecting a commitment to gender diversity and inclusive leadership.
- Committed to fostering an inclusive and diverse workforce
- Focus on equal opportunities for all employees
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