Head of Operations & Asset Management

Description

The Head of Operations & Asset Management will oversee the management of a distributed technical network, ensuring high performance, reliability, and operational efficiency across multiple asset types. This role involves leadership of operational teams, maintenance programs, asset optimisation, and process improvement. You will be responsible for managing supplier relationships, operational budgets, and driving continuous enhancements in performance and technology.

• Collaborate with internal teams and cross-functional partners to align operational priorities with business objectives.
• Build collaborative relationships with key vendors and service partners.
• Support integration of new technologies and services into existing operational systems.
• Oversee network planning to align capacity, performance, and investment priorities with organisational goals.
• Manage asset life cycles to maximise value, reliability, and operational availability.
• Support investment planning and project evaluation for asset and infrastructure development.
• Act as a point of contact for operational performance and service delivery inquiries.
• Drive predictive and preventive maintenance approaches using performance data and analytics.
• Encourage collaboration across operational areas to achieve consistent performance outcomes.
• Promote clear communication and shared accountability across teams.
• Ensure operational reliability, uptime, and resilience across the network.
• Coordinate materials and inventory management to support smooth field operations.
• Analyse trends to identify improvement opportunities and implement corrective actions.
• Conduct performance reviews, renegotiations, and strategic supplier planning to achieve operational and cost objectives.
• Define, monitor, and report on operational and performance metrics.
• Identify opportunities to optimise processes and contractual arrangements for cost and operational efficiency.
• Develop, implement, and enhance procedures and maintenance programs to improve efficiency and effectiveness.
• Develop and maintain incident and emergency response plans to minimise disruptions.
• Manage operational agreements and service contracts to meet performance and commercial expectations.
• Provide clear, data-driven reporting and insights to senior leadership.
• Ensure operations meet regulatory, safety, and environmental requirements.
• Plan and manage operational budgets, balancing cost efficiency, quality, and performance.
• Lead and manage the operations team, including technical support, field services, network planning, asset oversight, and materials/logistics coordination.
• Conduct risk assessments and implement mitigation and contingency measures.
• Develop and coach high-performing teams, fostering a culture of accountability, safety, and continuous improvement.

Requirements

Experience Required

• Degree in Engineering, Technical Management, or a related field.
• Extensive experience in operations, asset management, or infrastructure management in technical or energy-related sectors.
• Experience developing and executing maintenance strategies for complex, distributed assets.
• Ability to drive change, process improvements, and innovation in operational practices.
• Membership of a relevant professional body preferred.
• Professional certifications in operations, asset management, or health and safety are desirable.
• Proven leadership of multi-disciplinary technical teams.
• Analytical and problem-solving mindset, with a data-driven approach to optimising operations.
• Financial literacy and experience managing operational budgets.
• Familiarity with asset management systems, maintenance tracking software, and reporting tools.
• Excellent leadership, communication, and stakeholder management skills.
• Strong understanding of health, safety, and regulatory compliance frameworks.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance