Description

The position involves assisting residents with personal hygiene, nutrition, medication, mobility, shopping, health appointments and welcoming visitors, while preserving their independence and dignity. Care plans are created and updated regularly, and all activities are carried out in line with regulatory requirements and Trust policies. Positive relationships are built with residents, their families and external partners, and housekeeping and laundry duties are performed as needed.

• Encourage and influence residents, understand and follow instructions and procedures.
• Provide strong customer service across multiple communication mediums.
• Analyse and evaluate information, adapt style to the task, structure activities and troubleshoot issues.
• Identify learning and development needs for colleagues and suggest improvements.
• Collaborate with residents, tailoring services to individual needs and responding promptly to health or well‑being concerns.
• Work effectively as part of a team, building trust with residents, families and colleagues.

Requirements

The role requires strong communication abilities, both written and verbal, and the capacity to adapt to diverse communication needs. Employees are expected to analyse information, organise tasks, anticipate issues and refer decisions appropriately, while demonstrating reliability, professionalism and cultural awareness. Teamwork is essential, as staff may encounter physically or emotionally challenging situations.

Essential requirements include an understanding of older people’s needs, including dementia, the ability to provide personal care, basic IT proficiency and a Care Certificate or willingness to obtain one. Desirable qualifications are First Aid, food hygiene and manual handling training. Duties must comply with the Trust’s Equality, Diversity and Inclusion Policy. Applications can be sent to [email protected]; further information is available on our careers page.

• Write clear notes and messages, demonstrating numeracy, literacy and verbal skills.
• Communicate effectively with individuals who have varying communication needs.
• Understand the needs of older people and those with dementia; show willingness to learn.
• Essential qualifications: understanding older people’s needs, ability to assist with personal care, basic IT skills, and Care Certificate or commitment to obtain one.
• Desirable additional certifications: First Aid, food hygiene, and manual handling.

Benefits

St Monica Trust is a registered charity and not‑for‑profit dedicated to communities where older people flourish. We provide retirement villages, specialist care homes and support services that enable residents to enjoy treasured relationships, exercise choice and feel valued. Employees benefit from a generous pension, life assurance, at least 23 days of annual leave plus bank holidays, retail discounts, subsidised gym and restaurant, free parking and, in some villages, affordable on‑site accommodation.

We are recruiting four part‑time (20‑hour) domiciliary care workers at £12.87 per hour to deliver a quality care service for residents living in our designated retirement villages. The role contributes to enriching residents’ lives by providing comprehensive personal care, social support and assistance with daily tasks.

Training + Development

Interview process

Visa Sponsorship

Security clearance