Commercial‑industrial door repair & installation specialists since 1937
Proactively contact customers to collect overdue payments and resolve account issues.
5 days ago ago
Junior (1-3 years)
Contractor
Irvine, CA
Office Full-Time
Company Size
501 Employees
Service Specialisms
Commercial Door Services
Hangar & Large Scale Doors
Rolling Steel & Sectional Doors
Access Control Systems
Fire Doors, Inspection & Repairs
Automatic Door Systems
Security Gates & Grilles
Loading Docks & Equipment
Sector Specialisms
Commercial
Industrial
Transportation & Logistics
Cold Storage
Security
Building Access Controls
Parking Garage Services
Storefront Entrance
Role
Description
discrepancy resolution
account tracking
database updates
payment recovery
customer contact
reporting
Negotiate payoff deadlines or payment plans
Investigate and resolve discrepancies
Responsible for collection and reporting activities according to specific deadlines
Locate and contact Customers to inquire of their payment status
Plan course of action to recover outstanding payments
Create trust relationships with Customers when possible to avoid future issues
Keep track of assigned accounts to identify outstanding debts
Update account status and database regularly
Handle customer questions or complaints
Requirements
ms office
bachelor’s
2+ years
collections
customer service
negotiation
Position requires you to be available to work in an office setting, this is not a remote opportunity.
Ability to multitask and work with multiple customers and tight deadlines
Skip tracing skills a plus
Ability to be polite and compassionate without lacking confidence
Attention to detail in a high stress level environment
Ability to negotiate and deliver results
Bachelor’s degree and/or college coursework preferred
Working knowledge of MS Office and databases
Excellent accuracy and able to meet deadlines
Must be able to lift up to 15lbs.
Proven experience in collections and customer service
Excellent communication and people skills
2+ years of Business to Business Collections experience preferred
Benefits
Healthcare, dental, and vision coverage, 401K, and PTO
Hourly salary based on experience
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
1937 Founded
Year Founded
The company was established in Los Angeles in 1937 under the name LASSCO.
300M Revenue
Annual Revenue
The company currently operates with annual revenues around $300 million.
5 Acquisitions
New Locations
In 2024 alone, the company added five new locations through strategic acquisitions.
400+ Trucks
Service Fleet
The company operates with a fleet of over 400 stocked service trucks.
Typical projects range from hangar doors and warehouse roll-up systems to storefront glass, fire door inspections, access control, dock equipment, and specialty openings.
Its core strengths lie in fast, same-day response from self-performing centers and highly trained technicians.
Unusual fact: The company’s roots trace to bomb-shelter blast door manufacturing during wartime, setting a legacy of heavy-duty engineering.
Culture + Values
Quality - We are committed to the highest standards in everything we do, ensuring the safety and reliability of our products.
Innovation - We embrace innovation to drive improvement, delivering advanced, efficient solutions.
Customer Focus - Our customers’ needs are at the heart of everything we do, and we provide products and services that exceed expectations.
Collaboration - We work together to deliver better solutions and achieve common goals.
Sustainability - We are committed to sustainable practices in our products, processes, and solutions, helping to reduce environmental impact.
Environment + Sustainability
Net zero by 2050
Carbon Emissions Target
Aiming to achieve net zero carbon emissions to enhance environmental sustainability.
Improving sustainability through energy-efficient designs and manufacturing processes.
Sustainable product design featuring recyclable materials and energy-efficient technologies.
Continuous enhancements in waste reduction and recycling within production facilities.
Collaborations with industry leaders to promote green building practices and reduce environmental impact.
Inclusion & Diversity
Committed to creating an inclusive workplace that values diverse perspectives and backgrounds.
Aims to enhance gender diversity in leadership roles and across all levels of the workforce.
Provides equal opportunities for growth and professional development to all employees.