A leading supplier of building materials and home improvement products.
Front‑line customer service role handling orders, loading/unloading building goods outdoors.
16 days ago ago
Entry-level
Full Time
Worthing, England, United Kingdom
Onsite
Company Size
20,000 Employees
Service Specialisms
Building materials supply
Timber supply
Plumbing & heating services
Kitchen fitting
Bathroom fitting
Landscaping materials supply
Tool hire
Sector Specialisms
Building Materials
Interior Design Materials
Ceramic Tiles
Plumbing
Heating Equipment
Power Tools
Kitchen Products
Joinery Products
Role
Description
order processing
vehicle loading
delivery unloading
warehouse booking
heavy lifting
safety management
You will be based outside, processing our customer orders, loading and unloading customer and company vehicles.
You will also unload our building products from supplier deliveries and accurately book them in the branch warehouse.
Someone that is physically active, as this role is located outside, it will involve lifting heavy building materials
Safety is at the forefront of everything we do, your aim will be to ensure that our standards never slip, this means maintaining a tidy and safe working environment
Requirements
forklift
customer service
helpful
friendly
Experience of using a forklift is ideal, but don't worry full training is provided
Our success is built on strong relationships with our customers so it’s essential that you can help deliver the highest standards of service - the key thing is to be helpful and friendly at all times, you will likely get to know our customers on a first name basis.
Benefits
Information not given or found
Training + Development
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Interview process
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Visa Sponsorship
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Security clearance
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Company
Overview
Serves a wide range of industries, from construction to home improvement.
Supports both large-scale projects and individual DIY enthusiasts.
Offers products for building, plumbing, heating, and timber.
Operates through numerous well-known brands and a vast network of branches across the UK.
Consistently delivers top-tier products and services for major infrastructure and residential projects.
Known for innovative solutions to meet the evolving industry needs.
Recognized for strong supply chain capabilities and customer satisfaction.
Culture + Values
Environment + Sustainability
Switching up to 1,100 diesel forklifts to electric by mid-2024 (estimated reduction ~6,600 t CO₂/year)
Over 95% of operational waste diverted from landfill; using >30% recycled content in plastic packaging
11% of 2023 revenue from products with Environmental Product Declarations for embodied-carbon transparency
Partner of National Retrofit Hub, influencing retrofit planning and industry decarbonisation
Piloted full decarbonisation of one branch per business, installing solar PV, heat pumps, LED to inform rollout
Scope 3 emissions reduced 3% in 2023 and now 6% below 2020 baseline; ratio per revenue improved 28%