Lead Service Technician at Dormakaba Americas in Austin, TX | USD35-38 | Kablio

Role

Description

progress reporting

project efficiency

team leadership

technical training

mentoring

issue resolution

Serve as company liaison by sharing consistent reports of job progress to customers and internal stakeholders
Assure the project is completed as efficiently as possible
Mentor and develop National Account Technicians to become Regional Technicians
Communicate job site progress, issues and conflict resolution with end users on site
Lead National Install Team Installers
Provide technical training/certification to End Users, Distribution Partners, Integrators, Technicians, and Sales Staff

Requirements

technical degree

driver’s license

3+ years

door hardware

Associated degree in a technical field
A valid state driver’s license, without restrictions
3+ years of experience
Commercial door hardware experience

Benefits

Your health is our priority, we offer Medical Wellness Programs to aid in your well-being.
Supporting your career development with our Tuition Reimbursement Program.
Wisely plan for your future with our 401k Matching plan beginning on Day One.
Vacation and Personal Time Off
Voluntary Legal Insurance
We support your growing family; we provide Parental Leave for Moms and Dads!
Robust culture supporting internal advancement with our Learn and Grow Program.
Corporate Discounts for shopping, travel and more!
Unlimited Referral Reward Bonuses
Taking Care of our employees on day one with Medical, Dental, Vision, Life and Disability Insurance coverage options. No waiting periods!
Employee Assistance Programs

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

2015

Year Founded

The company was established in 2015 and has since become a leading provider of secure access solutions.

The company specializes in high-tech products for keyless entry, access control, and secure identity management.
With a strong focus on innovation, dormakaba offers solutions for a wide variety of sectors including residential, commercial, and industrial applications.
Their portfolio includes everything from simple mechanical locks to advanced biometric and RFID access control systems.
The company has built a strong reputation by providing reliable and customizable solutions for buildings of all sizes, from small residential homes to large commercial and industrial complexes.
They are known for their expertise in seamlessly integrating physical and digital security systems to meet the evolving needs of their clients.
In addition to their core offerings, dormakaba also provides extensive service and support to ensure the longevity of their solutions.
With a global reach, dormakaba continues to expand its footprint, adapting its technology to meet the needs of a rapidly changing world.

Culture + Values

Customer first
Curiosity
Courage
Performance
Trust

Environment + Sustainability

-42% emissions

Scope 1+2 emissions reduction target

Committed to reducing Scope 1+2 emissions by 42% by 2030, currently 17% below baseline of 74,770 tCO₂e.

61% sites

Energy management systems implemented

61% of operational sites now equipped with energy-management systems as of June 30, 2024.

21,000 panels

Solar installations completed

Installed 21,000 solar panels across three manufacturing sites, generating >11,000 MWh and saving ~7,000 tCO₂e annually.

-17% emissions

Operational emissions reduction

Achieved a 17% reduction in operational emissions (12,500 tCO₂e) in FY 2023/24.

17% reduction in operational emissions (‑12,500 tCO₂e) in FY 2023/24. SBTi-validated targets and commitment to carbon neutrality by 2030 via Gold Standard offsets.
Named one of TIME’s World’s Most Sustainable Companies (2024), EcoVadis Gold, ISS‑ESG Prime, MSCI AA.
322 sustainability declarations/certifications in place, 164 high-risk suppliers assessed.

Inclusion & Diversity

33% Managers

Women in Management Roles

Target to ensure women make up at least one-third of managerial positions by 2027, reflecting a commitment to gender diversity in leadership.

25% Pipeline

Women in Senior Succession

Aim for women to represent a quarter of the talent pool identified for future senior management roles by 2027, ensuring diverse representation in organizational leadership development.

Articles

Customer Discovery Center (tour scheduling)

Aurora/Community Integration Help Article

Security Support Center

Company

Overview

2015

Year Founded

The company was established in 2015 and has since become a leading provider of secure access solutions.

The company specializes in high-tech products for keyless entry, access control, and secure identity management.
With a strong focus on innovation, dormakaba offers solutions for a wide variety of sectors including residential, commercial, and industrial applications.
Their portfolio includes everything from simple mechanical locks to advanced biometric and RFID access control systems.
The company has built a strong reputation by providing reliable and customizable solutions for buildings of all sizes, from small residential homes to large commercial and industrial complexes.
They are known for their expertise in seamlessly integrating physical and digital security systems to meet the evolving needs of their clients.
In addition to their core offerings, dormakaba also provides extensive service and support to ensure the longevity of their solutions.
With a global reach, dormakaba continues to expand its footprint, adapting its technology to meet the needs of a rapidly changing world.

Culture + Values

Customer first
Curiosity
Courage
Performance
Trust

Environment + Sustainability

-42% emissions

Scope 1+2 emissions reduction target

Committed to reducing Scope 1+2 emissions by 42% by 2030, currently 17% below baseline of 74,770 tCO₂e.

61% sites

Energy management systems implemented

61% of operational sites now equipped with energy-management systems as of June 30, 2024.

21,000 panels

Solar installations completed

Installed 21,000 solar panels across three manufacturing sites, generating >11,000 MWh and saving ~7,000 tCO₂e annually.

-17% emissions

Operational emissions reduction

Achieved a 17% reduction in operational emissions (12,500 tCO₂e) in FY 2023/24.

17% reduction in operational emissions (‑12,500 tCO₂e) in FY 2023/24. SBTi-validated targets and commitment to carbon neutrality by 2030 via Gold Standard offsets.
Named one of TIME’s World’s Most Sustainable Companies (2024), EcoVadis Gold, ISS‑ESG Prime, MSCI AA.
322 sustainability declarations/certifications in place, 164 high-risk suppliers assessed.

Inclusion & Diversity

33% Managers

Women in Management Roles

Target to ensure women make up at least one-third of managerial positions by 2027, reflecting a commitment to gender diversity in leadership.

25% Pipeline

Women in Senior Succession

Aim for women to represent a quarter of the talent pool identified for future senior management roles by 2027, ensuring diverse representation in organizational leadership development.

Articles

Customer Discovery Center (tour scheduling)

Aurora/Community Integration Help Article

Security Support Center