Maintenance Technician - Located within King County at Invitation Homes in Seattle, WA | USD21-36 | Kablio

Role

Description

preventive maintenance

trade repairs

service requests

condition assessments

tool management

resident education

Perform ProCare visits periodically throughout resident's lease term to perform preventive maintenance and repairs across multiple trade categories (e.g. HVAC, electrical, plumbing, swimming pool, carpentry, sheetrock, exterior structural, and appliances) in order to reduce future reactive maintenance service requests
Respond promptly and professionally to maintenance service requests
Provide excellent customer service to prospective and current residents and promote a quality living experience for all residents
Perform repairs to vacant properties while they are on-the-market or during the turn process
Understand and review Technician-specific reports/scorecards to identify opportunities for improvement
Travel from site to site
Complete general property condition assessments (“GPCA”) at all property visits and submit alerts to property management for items that require immediate attention
Provide continuing education to residents regarding important maintenance topics, such as resident maintenance responsibilities, resident bill backs, no-show charges, etc.
Properly utilize and care for company supplied tools, materials and vehicles

Requirements

epa certification

hvac certification

cpo certification

osha 10

yardi

customer service

Professional verbal and written communication skills; ability to effectively communicate with a diverse workforce
Frequent climbing, reaching, and use of fingers
Sustains substantially recurring movement to fingers, hands, wrists, legs, and feet
Must be reachable via phone, except during approved time off
Standing, walking, and/or sitting for extended periods of time
Exposure to atmospheric conditions
Current driver's license and automobile insurance required
Ability to maintain confidentiality
Ability to drive an automobile
Ability to use standard maintenance equipment
EPA Certification, Type I and II
Extensive travel within assigned portfolio required
Must provide basic hand and power tools
Ability to be at work on a regular and consistent basis; Overtime may be required for this position.
High School diploma or equivalent
HVAC Certification
Ability to work weekends and non-traditional holidays if needed
Ability to lift and/or move an excess of 50 pounds or more
Strong organizational and time-management skills; ability to set, manage and consistently meet goals and deadlines
Ability to multi-task
CPO certification (pool)
Ability to verbally communicate to exchange information
Minimum one year of previous experience in property management maintenance, other building maintenance or related experience is required
OSHA 10
Ability to make quick and effective decisions and analyze and resolve problems
Ability to operate assigned equipment and vehicles
Excellent customer service and interpersonal skills; ability to relate to others and defuse situations involving angry or difficult people
Moderate stooping, kneeling, crawling, pushing, pulling, lifting, talking, and hearing
Work and/or walk on various types of surfaces
Licenses and/or certification as required by state law
Must comply with all safety regulations, including the use of back brace, safety goggles and gloves when appropriate
Ability to work in a fast- paced, ever changing environment; must be adaptable and flexible
Must maintain professional appearance and comply with prescribed uniform and appearance policy
Ability to read, write and understand English
The following certifications are preferred but not required:
Ability to use a personal computer, iPad, Yardi Work Order module, or other computer tracking systems
Ability to perform basic mathematical functions
Knowledge of federal fair housing laws and any applicable local housing provisions

Benefits

Health, dental, vision, and life insurance
Team events and gatherings (Pre- and Post-Covid)
Indoor and outdoor field environment
Annual bonus program
Long-term and short-term disability insurance
401(k) with company matching contributions
Awesome work environment with casual dress
Generous paid time off plans include vacation accrual, sick time, standard holidays and floating holidays

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded in 2012, Invitation Homes is a leader in the single-family rental home market.
The company owns and manages thousands of homes across the U.S., providing quality rental housing.
Specializes in residential properties, offering a variety of homes in desirable locations.
Focused on delivering great rental experiences through extensive property management and customer service.
Uses technology and data-driven strategies to enhance the rental experience for both tenants and investors.
The company has made significant strides in redefining the rental home market, attracting both families and professionals.
Invitation Homes has a strong track record in providing well-maintained homes in key U.S. markets.

Culture + Values

Unshakeable Integrity – We hold ourselves accountable to act with honesty, trust and respect.
Genuine Care – We serve with heart.
Continuous Excellence – We always find a way to innovate and deliver.
Standout Citizenship – We strive to benefit our neighbors and our communities.

Environment + Sustainability

15%

Energy Bill Savings

Residents using Smart Home technology can save up to 15% on energy bills, significantly reducing their monthly expenses while also contributing to environmental sustainability.

100 million bottles

Recycled Plastic

Over 100 million plastic bottles have been recycled into high-quality flooring, showcasing a commitment to reducing waste and repurposing materials innovatively.

100%

Smart Home Target

The company aims to integrate 100% Smart Home technology in its Same Store portfolio as part of its long-term sustainability strategy, enhancing energy efficiency and resident convenience.

Half the Earth

Environmental Impact

Recycling efforts have saved enough materials to circle half the Earth, highlighting the significant environmental benefits of resource conservation and recycling initiatives.

Adopts ENERGY STAR® certified appliances for improved efficiency.
Upgrades HVAC units with efficient models, sharing utility savings with residents.
Employs smart thermostats in vacant homes to maintain hourly energy efficiency.
Monitors utility use with third-party alerts to address high consumption promptly.
Supports climate tech through investment in the Fifth Wall Climate Technology Fund.
Updates plumbing systems with low-flow fixtures to conserve water.
Optimizes technician routes to reduce emissions and drive times.
Enhances air quality with an HVAC Air Filter Delivery program.
Implements water-efficient landscapes in arid regions.
Transitions to digital work orders to eliminate paper use among technicians.
Ensures vehicles are equipped to minimize unnecessary service trips.
Develops properties with superior insulation, efficient windows, and programmable thermostats post-acquisition.
Prepares for natural disasters via dedicated risk management teams.
Partners with GRESB, linking credit pricing to sustainability performance.

Inclusion & Diversity

49.78% Ethnic Representation

Employee Diversity

49.78% of employees identify as people of color, reflecting the company's commitment to diversity in its workforce.

3.5 Years Retention

Employee Tenure

The average associate tenure of 3.5 years highlights strong retention rates across diverse groups.

49.6% Leadership by Women

Gender Equality

Women hold nearly half of leadership positions, demonstrating progress toward gender parity in roles of influence.

Joined CEO Action for Diversity & Inclusion pledge to improve workplace inclusion.
Support six ERGs: Women’s Impact Network, Black Collective, Juntos, GenNEXT, Open Invitation (LGBT+), Asian Alliance.
Provide Employee Resource Groups to foster belonging and support.

Articles

Careers at Invitation Homes

Our Company

Press Releases

Role

Description

preventive maintenance

trade repairs

service requests

condition assessments

tool management

resident education

Perform ProCare visits periodically throughout resident's lease term to perform preventive maintenance and repairs across multiple trade categories (e.g. HVAC, electrical, plumbing, swimming pool, carpentry, sheetrock, exterior structural, and appliances) in order to reduce future reactive maintenance service requests
Respond promptly and professionally to maintenance service requests
Provide excellent customer service to prospective and current residents and promote a quality living experience for all residents
Perform repairs to vacant properties while they are on-the-market or during the turn process
Understand and review Technician-specific reports/scorecards to identify opportunities for improvement
Travel from site to site
Complete general property condition assessments (“GPCA”) at all property visits and submit alerts to property management for items that require immediate attention
Provide continuing education to residents regarding important maintenance topics, such as resident maintenance responsibilities, resident bill backs, no-show charges, etc.
Properly utilize and care for company supplied tools, materials and vehicles

Requirements

epa certification

hvac certification

cpo certification

osha 10

yardi

customer service

Professional verbal and written communication skills; ability to effectively communicate with a diverse workforce
Frequent climbing, reaching, and use of fingers
Sustains substantially recurring movement to fingers, hands, wrists, legs, and feet
Must be reachable via phone, except during approved time off
Standing, walking, and/or sitting for extended periods of time
Exposure to atmospheric conditions
Current driver's license and automobile insurance required
Ability to maintain confidentiality
Ability to drive an automobile
Ability to use standard maintenance equipment
EPA Certification, Type I and II
Extensive travel within assigned portfolio required
Must provide basic hand and power tools
Ability to be at work on a regular and consistent basis; Overtime may be required for this position.
High School diploma or equivalent
HVAC Certification
Ability to work weekends and non-traditional holidays if needed
Ability to lift and/or move an excess of 50 pounds or more
Strong organizational and time-management skills; ability to set, manage and consistently meet goals and deadlines
Ability to multi-task
CPO certification (pool)
Ability to verbally communicate to exchange information
Minimum one year of previous experience in property management maintenance, other building maintenance or related experience is required
OSHA 10
Ability to make quick and effective decisions and analyze and resolve problems
Ability to operate assigned equipment and vehicles
Excellent customer service and interpersonal skills; ability to relate to others and defuse situations involving angry or difficult people
Moderate stooping, kneeling, crawling, pushing, pulling, lifting, talking, and hearing
Work and/or walk on various types of surfaces
Licenses and/or certification as required by state law
Must comply with all safety regulations, including the use of back brace, safety goggles and gloves when appropriate
Ability to work in a fast- paced, ever changing environment; must be adaptable and flexible
Must maintain professional appearance and comply with prescribed uniform and appearance policy
Ability to read, write and understand English
The following certifications are preferred but not required:
Ability to use a personal computer, iPad, Yardi Work Order module, or other computer tracking systems
Ability to perform basic mathematical functions
Knowledge of federal fair housing laws and any applicable local housing provisions

Benefits

Health, dental, vision, and life insurance
Team events and gatherings (Pre- and Post-Covid)
Indoor and outdoor field environment
Annual bonus program
Long-term and short-term disability insurance
401(k) with company matching contributions
Awesome work environment with casual dress
Generous paid time off plans include vacation accrual, sick time, standard holidays and floating holidays

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded in 2012, Invitation Homes is a leader in the single-family rental home market.
The company owns and manages thousands of homes across the U.S., providing quality rental housing.
Specializes in residential properties, offering a variety of homes in desirable locations.
Focused on delivering great rental experiences through extensive property management and customer service.
Uses technology and data-driven strategies to enhance the rental experience for both tenants and investors.
The company has made significant strides in redefining the rental home market, attracting both families and professionals.
Invitation Homes has a strong track record in providing well-maintained homes in key U.S. markets.

Culture + Values

Unshakeable Integrity – We hold ourselves accountable to act with honesty, trust and respect.
Genuine Care – We serve with heart.
Continuous Excellence – We always find a way to innovate and deliver.
Standout Citizenship – We strive to benefit our neighbors and our communities.

Environment + Sustainability

15%

Energy Bill Savings

Residents using Smart Home technology can save up to 15% on energy bills, significantly reducing their monthly expenses while also contributing to environmental sustainability.

100 million bottles

Recycled Plastic

Over 100 million plastic bottles have been recycled into high-quality flooring, showcasing a commitment to reducing waste and repurposing materials innovatively.

100%

Smart Home Target

The company aims to integrate 100% Smart Home technology in its Same Store portfolio as part of its long-term sustainability strategy, enhancing energy efficiency and resident convenience.

Half the Earth

Environmental Impact

Recycling efforts have saved enough materials to circle half the Earth, highlighting the significant environmental benefits of resource conservation and recycling initiatives.

Adopts ENERGY STAR® certified appliances for improved efficiency.
Upgrades HVAC units with efficient models, sharing utility savings with residents.
Employs smart thermostats in vacant homes to maintain hourly energy efficiency.
Monitors utility use with third-party alerts to address high consumption promptly.
Supports climate tech through investment in the Fifth Wall Climate Technology Fund.
Updates plumbing systems with low-flow fixtures to conserve water.
Optimizes technician routes to reduce emissions and drive times.
Enhances air quality with an HVAC Air Filter Delivery program.
Implements water-efficient landscapes in arid regions.
Transitions to digital work orders to eliminate paper use among technicians.
Ensures vehicles are equipped to minimize unnecessary service trips.
Develops properties with superior insulation, efficient windows, and programmable thermostats post-acquisition.
Prepares for natural disasters via dedicated risk management teams.
Partners with GRESB, linking credit pricing to sustainability performance.

Inclusion & Diversity

49.78% Ethnic Representation

Employee Diversity

49.78% of employees identify as people of color, reflecting the company's commitment to diversity in its workforce.

3.5 Years Retention

Employee Tenure

The average associate tenure of 3.5 years highlights strong retention rates across diverse groups.

49.6% Leadership by Women

Gender Equality

Women hold nearly half of leadership positions, demonstrating progress toward gender parity in roles of influence.

Joined CEO Action for Diversity & Inclusion pledge to improve workplace inclusion.
Support six ERGs: Women’s Impact Network, Black Collective, Juntos, GenNEXT, Open Invitation (LGBT+), Asian Alliance.
Provide Employee Resource Groups to foster belonging and support.

Articles

Careers at Invitation Homes

Our Company

Press Releases