Audio Visual Programmer/ Engineer

• Collaborate with internal sales and installation teams to ensure seamless project handoff and successful system deployment.
• Assist in providing recommendations for system improvements or upgrades based on client needs and environment.
• Perform a blend of on-site and remote programming work, depending on project requirements.
• Program, configure, test, and troubleshoot enterprise-level Crestron AV systems.
• Participate in occasional in-room system evaluations, programming changes, firmware updates, and hardware configurations.
• Support post-sales commissioning, including on-site adjustments, system tuning, and end-user interface refinement.
• Provide technical support and system documentation to clients and internal teams.

Applicants must be authorized to work in the U.S.

The ideal candidate is comfortable working directly with end-users, technicians, and project managers and can program, troubleshoot, and support complex systems with professionalism and confidence.

Tiello has partnered with a nationally recognized Security Systems Integrator in search of an experienced Audio Visual Programmer/ Engineer with strong Crestron programming experience to support enterprise-scale AV environments. This role will primarily focus on post-sales programming, commissioning, and support for large, integrated AV systems across corporate conference rooms, higher education spaces, healthcare environments, and command/control-style audiovisual setups.

Your Right to Work - In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

• Ability to troubleshoot system performance issues both remotely and on-site.
• Crestron P-Series, Crestron MCP, or other manufacturer programming certifications.
• Experience with any of the following platforms: Q-SYS, Biamp, Extron, Shure, Cisco, Logitech, or other DSP/AV ecosystems.(Preferred)
• 3+ years of AV programming
• Clear communication skills and ability to interface with customers and project teams.
• Hands-on experience programming and supporting Crestron-based AV systems (enterprise scale).
• Strong understanding of AV signal flow, control systems, and room-based technology environments.

Salary Range: $90k - $120k

• Company Laptop & phone
• Long & Short-Term Disability Insurance
• Medical, Dental, and Life Insurance
• Paid Time Off (vacation & sick leave)
• Vehicle Mileage Reimbursement or company vehicle
• Retirement Benefits / 401(k)