Provides direction, training, mentoring and guidance to assigned service technicians
Cleans, repairs, reconditions, and maintains equipment and component
Performs maintenance activities on new and rebuilt/repaired equipment
Removes, disassembles, assembles, and installs components and parts
Services and maintains equipment sold and/or owned by the company
Communicates effectively with Service Writer, Shop Coordinators and Shop Managers to ensure problems, nature of repair, and status of repairs are understood and followed up on
Makes recommendations as to repairs meeting warranty criteria
Prepares accurate and complete inspection, appraisal and service reports, and turns them in on time
Tests measures, and adjusts engine and machine systems and components
Orders replacement parts ensuring that parts orders are correct and complete at the time of order
Requirements
technical school
caterpillar
4+ years
safety
troubleshooting
customer service
Graduation from an accredited technical school in diesel engine or earthmoving repair preferred
Safety Knowledge
Heavy work that includes carrying, lifting and/or moving objects up to 96 pounds or more
3+ years customer service experience
Reading/writing, reasoning, organizational, communication & math skills
Diagnoses and troubleshoots machine and engine malfunctions and failures
1+ years administrative/clerical experience
Basic ability to search for and enter data into a computer
Caterpillar Product Knowledge
High School Diploma or GED
4+ years experience working on Caterpillar equipment OR 4+ years heavy equipment, engine, or electric power generation system repair (EX: Caterpillar, John Deere, Komatsu, etc.)
Use of Hands, Hearing
Standing, walking, talking, squatting/kneeling
Ascending or descending ladders, stairs, etc.
Ability to type service reports
Benefits
Life and AD&D Insurance
Employee Assistance Program (EAP)
Additional Benefits include: Unum Supplemental life Insurance, Aflac Critical Illness + Accidental Insurance, ID WatchDog and discounted employee phone plans.
$3,000 SIGN-ON BONUS & REFERRAL BONUS OPPORTUNITIES (Details given during interview)**
Paid Time Off (PTO) Plan - Up to 96 hours of PTO in your first year + 8 company paid holidays
Medical, dental, and vision insurance
Retirement Plans - 401K and Roth 401K , eligible employees can receive a company contribution up to 7%
CEFCU- Citizens Equity First Credit Union - Employees have access to services include payroll deductions savings, accounts, loans, VISA card, and more.
Tuition Reimbursement
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
pre‑employment screenings include background checks, drug/alcohol testing, fit‑for‑duty testing, and other job‑related tests.
Company
Overview
Founded in 1957
Year of establishment
The company was established in 1957, marking over six decades of expertise in HVAC and cooling solutions.
$1M Revenue
Annual revenue range
The company operates with modest yet sustained revenue, delivering high-impact solutions to its clients.
Six Decades Strong
Years of service
The company has consistently provided trusted, comprehensive HVAC solutions for over six decades.
Building a reputation by solving complex HVAC and cooling challenges across industries.
Evolved through acquisition and new leadership, maintaining engineering excellence.
Offers turnkey solutions from custom coil design to full installation and commissioning.
Specializes in mission-critical data center cooling, clean-room HVAC for biotech/electronics, QA lab environments, and industrial plant systems.
Design services emphasize precision, including custom coil replacements, humidity/temperature control, and engineered heat-transfer systems.
Remains a one-stop shop, integrating engineering, training, and long-term support under one roof.
Culture + Values
Safety - Always ensuring a safe working environment for all employees.
Customer Commitment - Focusing on customer satisfaction and service excellence.
Integrity - Doing what is right, even when no one is watching.
Innovation - Continuously improving processes, products, and services.
Teamwork - Working collaboratively to achieve common goals.
Excellence - Striving for excellence in all aspects of the business.
Accountability - Taking responsibility for actions and results.
Environment + Sustainability
Commitment to sustainability through responsible resource use and environmental stewardship.
Focus on reducing carbon footprints in operations and product offerings.
Support for sustainable practices in equipment sales, service, and rentals.
Aim to provide equipment solutions that are energy-efficient and environmentally friendly.
No clear net-zero target date mentioned on available platforms.
Inclusion & Diversity
The company has made a commitment to diversity and inclusion, but specific strategies or results are not available from publicly provided sources.