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4. Generate interest in the community by touring the property and available apartment homes with prospects.
1. Open and inspect clubhouse, models and made ready vacant units daily.
6. Process prospective resident's applications.
10. Use customer service as a guiding principle when interacting with residents and prospective residents.
2. Maintain curb appeal within the community.
5. Maintain accurate availability and pricing.
9. Manage all prospective phone and email leads in a timely manner.
BASIC FUNCTION: The Leasing Specialist is responsible for leasing apartments and maintaining a high level of occupancy while providing excellent customer service to residents and prospective residents. The Leasing Specialist role is essential to the success of the property’s occupancy and resident retention. This position offers the opportunity for growth over the next 12-24 months.
3. Greet all prospective residents in a friendly and professional manner.
8. Thoroughly inspect apartment home prior to move in and ensure any maintenance concerns are addressed.
11. Ensure maintenance requests are entered in a timely manner and follow up for resident satisfaction as needed.
7. Email move in information within 24 hours of application being approved.
13. Brainstorm, plan and execute property events.
3. Strong communication skills
5. Strong problem-solving skills
4. Organized and efficient
6. Must be willing to work weekends
12. Be familiar with competitor's amenities, pricing, lease terms and specials by completing the market comparable report.
2. Positive, friendly and professional
1. At least one year of commission based sales experience is strongly preferred.
CASTO offers a supportive and inclusive environment for all associates and their families. We are an equal opportunity employer and a Drug Free Workplace. Successful completion of a background check is required for this position.
CASTO has been recognized as a best place to work ten times, a healthy employer eight times, and even named a healthiest employer in America. We have an exceptional team, outstanding benefits including paid volunteer time and a robust incentive-based wellness program, an innovative environment, and a supportive company culture, so you can understand why the average tenure of our associates is more than 10 years!
Are you looking for an exciting and fulfilling career with one of the Best Employers in Ohio? If you’d like to join a team of dedicated associates in a collaborative work environment where there’s always something exciting happening – think ice cream trucks, summer cookouts, onsite yoga, holiday parties, paid time off to go to Kings Island and so much more – you found the right place with CASTO.
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