Customer Success Engineer, Enterprise Europe at Procore Technologies in London, England, United Kingdom | GBP76,800-132,000 | Kablio

Role

Description

roadmap updates

account management

product mastery

demo coordination

data recommendations

value presentations

Provide product roadmap and product release updates to your customers so that they can benefit from our leading-edge technology
Serve as a technical account manager by providing the highest level of responsiveness and customer service and to your clients, through clear and effective communication
Develop a mastery of Procore’s products, professional services, and industry best practices
Foster a positive team culture by supporting and mentoring your fellow Procorians and collaborating with all levels of the organization to develop best practices.
Drive in product demonstrations and coordinate multiple technical resources, both internal and external
Make data-driven recommendations to your customers on how they can optimize the value of Procore, based on customer analytics and industry best practices.
Craft value-based presentations that address customer business problems and accelerate the adoption of the Procore platform

Requirements

bachelor's

procore

customer success

pre‑sales

analytical

construction

Bachelor’s degree in Construction Management, Civil Engineering, Mechanical Engineering, Information Systems, or CS preferred, along with experience managing project construction including bidding, procurement, RFIs, submittals, drawings, specifications, documents, schedule, quality control, and safety
Ability to leverage strong technical aptitude to master Procore’s product offerings, business model, services, and emerging technologies
8+ years of Customer Success, Professional Services, Technical Pre-Sales experience
Strong analytical and problem-solving skills to synthesize relevant and impactful intelligence from ambiguous data
Understanding of the construction industry across different verticals (general contracting, subcontracting, real estate development, etc.), with previous experience as a construction Project Manager, Site Super, Project Finance Manager, Estimator, or Project Engineer preferred
Ability to work cross-functionally and collaboratively with multiple stakeholders on time-sensitive projects
Up to 50% travel to client sites (may include domestic and international), industry events, and other Procore offices
Outstanding presentation and communication skills both in-person and through virtual meetings, and in writing
8+ years of Construction industry expertise

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded 2003

Year Founded

The company was established with the goal of simplifying construction project management through innovative software solutions.

Largest Construction Tech Company

Global Ranking

Procore stands among the largest private companies in the construction technology sector worldwide.

The company developed a cloud-based software platform designed to streamline collaboration between stakeholders in the construction industry.
Procore’s platform includes tools for project planning, financial management, quality and safety, and field communication.
The platform’s real-time data updates and mobile accessibility are essential for keeping projects on track, improving efficiency, and reducing costs.
Notable clients include large construction firms and contractors that manage complex and multi-million dollar projects.
Procore continues to innovate in the construction tech space, regularly releasing new features and integrations to enhance project management and workflows.

Culture + Values

They champion each other.
They build what they believe in.
They do the right thing.
They take ownership.
They focus on outcomes.
They believe in the power of people.

Environment + Sustainability

2030 Target

Net Zero Emissions

Committed to achieving net zero emissions by 2030.

100% Renewable Energy

Data Centers Powered

Transitioned to 100% renewable energy for its data centers.

Actively tracks and works to reduce emissions through energy-efficient data centers, green initiatives, and sustainable office practices.
Encourages a sustainable work culture through the integration of green building and energy management tools.

Inclusion & Diversity

By 2025

Gender Parity Target

The company aims to achieve gender parity across all levels of leadership.

30%

Women Globally

Women make up 30% of the workforce, with efforts to increase representation in technical roles.

Committed to building a diverse and inclusive workforce.
Actively measures and reports on diversity in hiring, including gender and ethnicity, and implements programs to support underrepresented groups.

Articles

Procore API Developer Support

Procore Careers

Procore Community

Role

Description

roadmap updates

account management

product mastery

demo coordination

data recommendations

value presentations

Provide product roadmap and product release updates to your customers so that they can benefit from our leading-edge technology
Serve as a technical account manager by providing the highest level of responsiveness and customer service and to your clients, through clear and effective communication
Develop a mastery of Procore’s products, professional services, and industry best practices
Foster a positive team culture by supporting and mentoring your fellow Procorians and collaborating with all levels of the organization to develop best practices.
Drive in product demonstrations and coordinate multiple technical resources, both internal and external
Make data-driven recommendations to your customers on how they can optimize the value of Procore, based on customer analytics and industry best practices.
Craft value-based presentations that address customer business problems and accelerate the adoption of the Procore platform

Requirements

bachelor's

procore

customer success

pre‑sales

analytical

construction

Bachelor’s degree in Construction Management, Civil Engineering, Mechanical Engineering, Information Systems, or CS preferred, along with experience managing project construction including bidding, procurement, RFIs, submittals, drawings, specifications, documents, schedule, quality control, and safety
Ability to leverage strong technical aptitude to master Procore’s product offerings, business model, services, and emerging technologies
8+ years of Customer Success, Professional Services, Technical Pre-Sales experience
Strong analytical and problem-solving skills to synthesize relevant and impactful intelligence from ambiguous data
Understanding of the construction industry across different verticals (general contracting, subcontracting, real estate development, etc.), with previous experience as a construction Project Manager, Site Super, Project Finance Manager, Estimator, or Project Engineer preferred
Ability to work cross-functionally and collaboratively with multiple stakeholders on time-sensitive projects
Up to 50% travel to client sites (may include domestic and international), industry events, and other Procore offices
Outstanding presentation and communication skills both in-person and through virtual meetings, and in writing
8+ years of Construction industry expertise

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded 2003

Year Founded

The company was established with the goal of simplifying construction project management through innovative software solutions.

Largest Construction Tech Company

Global Ranking

Procore stands among the largest private companies in the construction technology sector worldwide.

The company developed a cloud-based software platform designed to streamline collaboration between stakeholders in the construction industry.
Procore’s platform includes tools for project planning, financial management, quality and safety, and field communication.
The platform’s real-time data updates and mobile accessibility are essential for keeping projects on track, improving efficiency, and reducing costs.
Notable clients include large construction firms and contractors that manage complex and multi-million dollar projects.
Procore continues to innovate in the construction tech space, regularly releasing new features and integrations to enhance project management and workflows.

Culture + Values

They champion each other.
They build what they believe in.
They do the right thing.
They take ownership.
They focus on outcomes.
They believe in the power of people.

Environment + Sustainability

2030 Target

Net Zero Emissions

Committed to achieving net zero emissions by 2030.

100% Renewable Energy

Data Centers Powered

Transitioned to 100% renewable energy for its data centers.

Actively tracks and works to reduce emissions through energy-efficient data centers, green initiatives, and sustainable office practices.
Encourages a sustainable work culture through the integration of green building and energy management tools.

Inclusion & Diversity

By 2025

Gender Parity Target

The company aims to achieve gender parity across all levels of leadership.

30%

Women Globally

Women make up 30% of the workforce, with efforts to increase representation in technical roles.

Committed to building a diverse and inclusive workforce.
Actively measures and reports on diversity in hiring, including gender and ethnicity, and implements programs to support underrepresented groups.

Articles

Procore API Developer Support

Procore Careers

Procore Community