IT Dispatch Support/Field Support Services
Sky Systems
On-site IT support engineer handling dispatched tickets for hardware/software issues
5 days ago ago
Intermediate (4-7 years), Junior (1-3 years), Experienced (8-12 years)
Contractor
Clayton, MO
Onsite
Company Size
82 Employees
Service Specialisms
IT Services
Cloud Solutions
Cybersecurity
Consulting
Technical Support
Infrastructure Management
Project Management
Sector Specialisms
No specialisms available
Role
What you would be doing
What you bring
desktop support
lan/wan
windows os
field support
hardware troubleshooting
lifting
- Hands on experience in installing, troubleshooting and fixing desktops, printers, laptop and other computer peripherals hardware problems as well as desktop applications.
- Basic knowledge of enterprise LAN and WAN setups and concepts. Ability to perform smart hand activity under instruction based activities at sites.
- Skilled in desk side support and PC break/fix including basic administration of Windows O/S.
- Ability to lift / move computer equipment weighing up to 50Lbs.
- Experience providing IT Infrastructure field support which includes troubleshooting hardware, software, operating system issues and problems and fixing the issues without impacting / violating the hardware warranty.
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
Company
Overview
Founded '11
Company Establishment
The company was established in 2011.
Fortune 500
Client Size
Has worked with large financial institutions.
- Blends technical consulting with staffing expertise across North America.
- Evolved into a full-service MSP and Cisco/Dell partner.
- Delivers 24/7 on‑site and remote services.
- Builds contact center solutions using Cisco, Avaya, and Genesys.
- Web solutions complement core services, enabling seamless digital platforms alongside infrastructure support.
- Despite modest size, has tackled complex deployments in aerospace, semiconductors, energy, and government sectors.
- Maintains agility through lean teams, ensuring projects hit deadlines, budgets, and technical benchmarks.
5.0/5
Company Culture
Overwhelming approval for the company's culture.
5.0/5
Support You Get
Exceptional support provided to employees.
5.0/5
People You Work With
Positive feedback on the quality of colleagues.
5.0/5
Person You Work For
High satisfaction with management.
4.0/5
Way You Work
Positive but not perfect work methodology.
4.0/5
Work Setting
Satisfactory working environment.
4.3/5
Overall Rating
Strong overall employee satisfaction with 100% recommendation rate.
- Overall rating 4.3/5, 100% of employees would recommend Sky Systems (CareerBliss)
- No publicly disclosed environmental or sustainability strategy, targets, or net-zero goals found on official website or LinkedIn
D&I rating 2.0/5
Glassdoor Diversity Rating
The company received a diversity and inclusion rating of 2.0 out of 5 from Glassdoor.
- No gender breakdown or DEI metrics publicly disclosed.
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