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Technical Support Specialist - Not IT Work
Harmar
Harmar provides mobility solutions with a focus on lifting equipment for individuals and vehicles.
Provide technical support and training for mobility lift products to dealers and users.
3d ago
Junior (1-3 years)
Full Time
Sarasota, FL
Field
Company Size
400 Employees
Service Specialisms
Engineering
Consulting
Design
Technical Services
Turnkey
Project Management
Property Development
Sector Specialisms
Residential
Commercial
Home Access
Mobility
Accessibility
Vehicle Lifts
Stairlifts
Vertical Platform Lifts
Role
What you would be doing
sales orders
material authorizations
repair parts
Create sales orders and return material authorizations on repair parts
What you bring
2+ years
hybrid lifts
schematics
troubleshooting
electro‑mechanical
communication
2+ years of previous work-related experience in customer/field service.
Understand basic hybrid lift installs.
Ability to manage and prioritize multiple projects.
Understand all outside lift installations.
Ability to read and understand schematics
Understand inside lift basic installs.
Detail oriented and thorough in completing work tasks.
Entry level Basic Troubleshooting.
Does basic ordering and basic troubleshooting
Detail oriented and thorough in completing work tasks
Knowledge of principles and processes for providing customer service and/or technical support. Includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Exceptional verbal and written communication skills
Understanding power flow and lift function.
Experience with electro-mechanical technology for purpose of trouble shooting dealer and end-user issues.
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