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Harmar

Technical Support Specialist - Not IT Work

Company logo
Harmar
Harmar provides mobility solutions with a focus on lifting equipment for individuals and vehicles.
Provide technical support and training for mobility lift products to dealers and users.
3d ago
Junior (1-3 years)
Full Time
Sarasota, FL
Field
Company Size
400 Employees
Service Specialisms
Engineering
Consulting
Design
Technical Services
Turnkey
Project Management
Property Development
Sector Specialisms
Residential
Commercial
Home Access
Mobility
Accessibility
Vehicle Lifts
Stairlifts
Vertical Platform Lifts
Role
What you would be doing
sales orders
material authorizations
repair parts
  • Create sales orders and return material authorizations on repair parts
What you bring
2+ years
hybrid lifts
schematics
troubleshooting
electro‑mechanical
communication
  • 2+ years of previous work-related experience in customer/field service.
  • Understand basic hybrid lift installs.
  • Ability to manage and prioritize multiple projects.
  • Understand all outside lift installations.
  • Ability to read and understand schematics
  • Understand inside lift basic installs.
  • Detail oriented and thorough in completing work tasks.
  • Entry level Basic Troubleshooting.
  • Does basic ordering and basic troubleshooting
  • Detail oriented and thorough in completing work tasks
  • Knowledge of principles and processes for providing customer service and/or technical support. Includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Exceptional verbal and written communication skills
  • Understanding power flow and lift function.
  • Experience with electro-mechanical technology for purpose of trouble shooting dealer and end-user issues.
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
Founded in 1998
Year Founded
The company was established in 1998 as a leading provider of mobility solutions.
  • Specializing in vehicle lifts, stair lifts, and ramps.
  • Products are designed to improve accessibility for individuals with mobility challenges.
  • Serves a broad range of sectors, including residential and commercial markets, with an emphasis on improving independence and quality of life.
  • Innovative solutions include mobility lifts for vehicles, residential accessibility products, and custom solutions tailored to individual needs.
  • Aims to provide high-quality, reliable products that enhance daily living for those with mobility issues.
  • Notable for its commitment to designing and manufacturing durable and easy-to-use mobility products, becoming a trusted name in the industry.
Culture + Values
76% employee satisfaction
Employee satisfaction rate
A high percentage of employees find their work environment enjoyable compared to the typical U.S. company.
88% community pride
Community contribution sentiment
Most employees feel positively about the company's impact and involvement in the community.
87% job responsibility
Employee responsibility levels
The majority of employees report being trusted with significant responsibilities in their roles.
86% resource support
Resource satisfaction
Employees feel well-equipped with the necessary tools and resources to perform their jobs effectively.
  • A high percentage of employees feel a sense of pride in their accomplishments.
  • Most employees believe their customers would rate their service as 'excellent'.
Environment + Sustainability
2040 Net-Zero
Carbon Emissions Pledge
The company has committed to achieving net-zero carbon emissions by 2040.
40% Reduction
Emissions Target
On track to reduce Scope 1 and 2 emissions by 40% by 2025.
100% Renewable
Factory Electricity
Achieved 100% renewable electricity in factories three years ahead of the 2025 target.
14 Energy Star Models
Sustainable Products
Developed 14 Energy Star-certified products between 2021–2022.
  • Pledged net-zero carbon emissions by 2040
  • Committed to zero waste to landfill at manufacturing sites by 2025
  • Hungary facility uses geothermal heating/cooling plus solar power
  • 墨西哥站点的太阳能板产生了9%的电力,减少了每年960吨CO₂e
  • 印度工厂因太阳能应用获得了'能效单元'奖
  • 通过生物燃料减少了10吨CO₂e的空运排放
  • 采用大豆墨水印刷并避免使用原生塑料包装
  • 推出了使用可回收材料的产品:例如Aura Studio 4(100%可回收聚酯纤维,100%可回收铝,85%消费后回收塑料)
  • 开发了6种由90%以上可回收塑料制成的产品,以及30种完全可持续包装的产品。
Inclusion & Diversity
  • has not publicly disclosed a DEI strategy or gender‑related data
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