Senior Heat Pump Engineer

Company logo
Hometree
Fast‑growing UK home energy services firm offering boiler cover, emergency repairs, renewable installs, and finance.
Lead install, commission & maintain residential heat pump systems, mentoring junior staff.
9 days ago ago
£35,000 - £45,000
Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Durham, England, United Kingdom
Field
Company Size
250 Employees
Service Specialisms
Renewable Energy
Home Insulation
Heating Systems
Energy Efficiency
Sustainable Building Solutions
Sector Specialisms
Residential Energy Services
Home Emergency Breakdown Cover
Renewable Energy Installations
Heat Pumps
Solar PV
Batteries
EV Chargers
Home Decarbonisation
Role
What you would be doing
system installation
commissioning
troubleshooting
maintenance
quality assurance
client relations
  • Team Collaboration: Foster a positive, solutions-focused team environment that encourages continuous improvement, accountability, and pride in workmanship.
  • Project Delivery: Manage and execute complex installation and commissioning projects for heat pump and emitter systems, ensuring work is completed on time, to specification, and to the highest quality standards.
  • Leadership & Mentorship: Lead by example and mentor junior engineers, providing technical guidance, on-the-job training, and support to maintain high installation and service standards across the team.
  • Troubleshooting & Repairs: Lead fault-finding and repair work on electrical and plumbing issues, providing expert solutions and preventing recurring problems.
  • Client Relations: Manage client interactions professionally, providing clear communication, technical explanations, and confident handovers to achieve zero callbacks or complaints.
  • Project Coordination: Work closely with project coordinators to plan resources, manage schedules, and ensure timely delivery of parts, materials, and project milestones.
  • Maintenance & Servicing: Conduct planned maintenance, diagnostics, and performance assessments on existing systems to ensure efficiency, reliability, and compliance.
  • Quality & Compliance: Uphold company and regulatory standards, ensuring all work is documented accurately, inspected thoroughly, and meets required performance benchmarks.
  • Health & Safety Leadership: Champion safe working practices, conduct risk assessments, and ensure all team members adhere to relevant health, safety, and environmental regulations.
  • Technical Expertise: Perform and oversee system installations, including underfloor heating, radiator systems, pipework, and associated electrical and plumbing connections.
What you bring
f‑gas
bpec
low‑temp
cscs
level‑2
g3
  • F-Gas Certification Training: Completion of training programs that provide essential skills and knowledge for working with refrigeration systems and handling refrigerants safely.
  • Relevant Certificates: Completion of Heat Pump manufacturer installation courses
  • BPEC (or equivalent) GSHP or ASHP qualification.
  • Positive Attitude: Display enthusiasm and a positive mental attitude.
  • Low Temperature Heating Systems qualification
  • Gas Safety Registration (if applicable, e.g., Gas Safe Register)
  • Problem-Solving Skills: Strong problem-solving skills and attention to detail.
  • CSCS or Similar H&S Qualification: Holding a CSCS card or equivalent health and safety qualification, indicating knowledge of site safety protocols.
  • Minimum of Level 2 Plumbing, Heating or Heat Pump qualification from a recognised awarding body (i.e. City & Guilds, SVQ etc.)
  • National Certification for Unvented Hot Water Systems: G3 (unvented cylinder) qualification OR proven experience
  • Team Player: Ability to work in a team-oriented environment.
  • Experience: 3–5 years of experience installing heat pump heating systems in domestic properties.
  • Water Regs WRAS Qualifications
Benefits
  • Company Mobile Phone
  • Van and Uniform provided
  • Company pension
  • 25 days annual leave (plus bank holidays)
  • 0% Tools Loans
Training + Development
Information not given or found
Interview process
  • introductory 30‑minute call with the operations director.
  • 1‑hour in‑person skills‑based interview with the operations director and managing director.
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
Over £85M
Funding Raised
The company has raised over £85 million from leading venture capital firms.
£250–300M Debt
Debt Facility
Secured a significant debt facility to fund renewable energy installations.
100,000+ Homes
Homes Covered
Currently provides services to over 100,000 homes across the UK.
5,000+ Engineers
Local Engineers
Maintains a network of thousands of local engineers to deliver nationwide services.
  • Provides end‑to‑end energy solutions including hardware, installation, finance, and ongoing maintenance.
  • Specializes in decarbonisation efforts, making green upgrades affordable.
  • Typical projects include gas boiler servicing, emergency breakdowns, and the installation of energy-efficient systems.
  • Combines insurance, installation, and embedded finance to foster long-term customer relationships.
  • Backed by major investors including Barclays, CPP Investments, and Legal & General.
  • Aims to simplify energy efficiency and sustainability for UK homeowners.
Culture + Values
  • Customer obsessed
  • Simplicity first
  • Curious and innovative
  • Transparent and honest
  • Empowering our people
  • Always learning
Environment + Sustainability
Net Zero by 2030
Climate Commitment
Aiming to achieve net zero emissions by the year 2030.
  • Focus on reducing the carbon footprint of homes through energy-efficient retrofitting
  • Prioritizing the use of renewable energy sources for projects
  • Reducing waste in operations by reusing and recycling materials
  • Working with suppliers who share the same environmental values
Inclusion & Diversity
  • Aims for a gender-balanced workforce with a target to increase female representation
  • Encourages diversity of thought and experiences across all levels of the company
  • Focuses on creating an inclusive work environment that values different perspectives
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Senior Heat Pump Engineer at Hometree in Durham, England, United Kingdom