Sales Operations Leader

Description

• Tools and Resources: Ensure the sales team has access to the necessary tools, technology, and resources to succeed. Evaluate and recommend sales enablement tools and platforms to enhance productivity. Coordinate with other departments to ensure seamless support for the sales team.
• Leadership and Management: Lead, mentor, and develop our Sales Operations Specialists to achieve sales excellence objectives. Foster a collaborative and high-performance culture within the team. Conduct regular performance reviews and provide feedback to drive continuous improvement.
• Communicate effectively with stakeholders at all levels to ensure alignment and transparency.
• Collaboration and Communication: Work closely with cross-functional teams, including marketing, product management, and customer service, to support sales initiatives. Collaborate with pricing manager to determine solutions in terms of processes, pricing, contract terms or issue resolution.
• Sales Strategy and Planning: Develop and implement effective sales strategies to drive revenue growth and market share. Collaborate with senior leadership to align sales objectives with company goals. Monitor market trends and competitor activities to identify opportunities for growth. Managing promotional programs like SPIFFs, short term promotions etc.
• Process Improvement: Analyze and optimize sales processes to improve efficiency and effectiveness. Implement best practices and standard operating procedures across the sales organization. Utilize data and analytics to identify areas for improvement and track performance metrics. Develop and manage integrated, analytical approach to global sales effectiveness by leading sales efficiency and effectiveness of the CRM process to ensure sales execution, funnel management, and achievement of growth objectives.

Requirements

• Excellent communication and interpersonal skills.
• Excellent oral/written communication, presentation, and interpersonal skills
• Experience in managing multiple reports and diverse priorities
• Ability to apply professional and technical expertise to identify innovative solutions that meet department and business needs.
• Demonstrate high business acumen and understands business processes and the related technology solutions.
• Ability to promote collaboration and teamwork inside/outside the department to reach common goals; open to and solicits diverse views and opinions from others; breaks down barriers to builds consensus.
• Each employee must have the ability to work in harmony with all members of the organization and display that ability on an ongoing, daily basis. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Appropriate experience developing reporting processes and communicating quantitative data
• Proven ability to understand and communicate corporate policies
• Ability to effectively express ideas and information that is appropriate to both the complexity of the topic and the knowledge and understanding of the target audience.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages.
• Excellent leadership, coaching, and mentoring skills.
• Proficiency in sales enablement tools and CRM systems (for example: Dynamics, Salesforce, etc.)
• Ability to develop and implement effective sales strategies.
• Strong analytical and problem-solving abilities.
• Bachelor’s degree or equivalent work experience in Sales, Marketing, Finance or other analytical/business fields
• Strong customer orientation
• Minimum 6+ years’ experience in sales/marketing operations/analytics/CRM and leadership of direct teams.
• Experience in Customer Relationship Management (Sales Force automation, Customer Master, Data warehousing, Business intelligence tools …)

Benefits

• Family building benefits include fertility coverage and adoption/surrogacy assistance.
• Paid time off, including in support of volunteer and parental leave needs.
• 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
• Educational and training opportunities through company programs along with tuition assistance and student debt support.
• Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE!

Training + Development

Interview process

Visa Sponsorship

Security clearance