Global Commercial Analyst
Iss A/S
financial reporting
cost analysis
forecasting
process automation
global reporting
contract tracking
Your insights will drive informed decision-making, optimize spend, and identify opportunities for savings and innovation within our global contracts. You will work closely with regional finance teams and support client commercial finance counterparts to deliver consistent, high-quality financial reporting and management information.
As the Global Commercial Analyst, you will report to the Global Head of Commercial and Pricing and will be responsible for delivering globally consistent financial and commercial data, providing impactful data analysis for commercial decisions.
The role holder will be responsible for supporting in the commercial and contractual agenda for a global customer contract with a strong emphasis on delivering continuous improvement. The role will be responsible for analysing commercial data and utilising the results to ensure global consistency as well as drive improvement.
The role will also be responsible for driving and delivering continuous improvement in processes and systems as well as identifying automation opportunities within commercial workflows and reporting to increase efficiency and accuracy.
- Act as a trusted and accessible point of contact to the Global and Regional finance teams, providing support when required.
- Develop rapport with client’s commercial finance team finance
- Ensure financial reporting tool is fully updated with annual budgets, forecasts (for contract change notes) and actual data
- Support delivery of ad hoc Customer request for financial and commercial data
- Delivery of global contract tracking documents – examples may include global savings initiatives tracker
- Proactively identify opportunities to bring innovation to the account enabling delivery of all contractual and financial commercial data
- Analyse cost drivers and trends within the contract, to optimize spend and identify savings/spend opportunities
- Support in the delivery and embedment of a new requirement to deliver 3 months rolling forecast working in collaboration with the Regional Finance Teams.
- Identify and drive process improvements and automation opportunities within commercial workflows and reporting to increase efficiency and accuracy.
- Engage closely with regional finance teams to ensure delivery of globally consistent, high quality, insightful reporting.
- Deliver consolidated global performance reporting including commercial insights and analysis
- Support ad hoc financial projects related to occupancy trends, new sites, workplace experience and ad hoc client requests
- Support in the delivery of insightful MI and global reports primarily for Customer reviews
professional qualification
excel
financial acumen
customer relations
problem solving
stakeholder mgmt
Language: English
- Must be working towards or hold an appropriate professional qualification for the role e.g. ACA, ACCA, CIMA or equivalent
- Ability to take responsibility, work proactively and independently and collaboratively with wider teams
- Experience with customer relationship and of commercial contract models is preferred
- Fluent in English
- Experience working in a large matrix organisation with several stakeholders with differing expectations and needs is preferred
- Detail oriented with strong problem solving abilities and results orientation; willing to challenge and be challenged
- Strong commercial financial acumen and experience with budgeting, forecasting, and cost analysis
- Strong communication and presentation skills, capable of translating complex data into clear commercial insights
- Excellent Excel and data analysis skills
At ISS, we are more than just a service provider of cleaning, food, workplace and technical services, we are a partner in our customers’ success. By creating exceptional service moments and transforming workplaces into spaces where employees feel valued, engaged and productive, we enhance productivity and help our customers to attract talent and grow their businesses. This begins with our own people through training, career development, and a supportive culture – empowering them to deliver outstanding service. We know that when our people thrive, they create spaces where our customers’ employees and businesses thrive too.
Training + DevelopmentFounded in 1901
Year Established
The company traces its origins back to 1901 as a small night-watch and cleaning company in Copenhagen.
Over 30 Countries
Global Presence
The firm has expanded its operations to span over 30 countries across Europe, the Americas, and Asia-Pacific.
$11–12B Revenue
Annual Income
The company generates around $11–12 billion in annual revenue through its integrated facility management services.
- The firm blends multiple services—cleaning, technical maintenance, security, food and workplace management—into seamless integrated solutions.
- It powers operations for leading clients like Barclays, Deutsche Telekom and major airports, often signing global, multi-site contracts.
- Typical projects range from hygiene and disinfection programs in hospitals to technical building upkeep and integrated airport services.
- Its sector specialisms include healthcare facilities, banking and financial services, manufacturing plants, and technology offices.
- Known for large-scale integrated facility agreements and its self-delivery model, the company stands out with end-to-end service control.
97% injury reduction
Safety Performance
Implemented comprehensive safety programs resulting in a significant reduction in workplace injuries over the past five years.
75% increase
Global Apple Awards
Recognized annually with a notable rise in awards for outstanding achievements in innovation and excellence.
- Unity
- Honesty
- Responsibility
- Entrepreneurship
- Quality
- At ISS, you have the freedom to pursue your ambitions.
- Embrace and encourage diversity and inclusion in their broadest terms
- Support long-term careers through formal learning and development programs
- Recognize successes via global Apple Awards
2040 Net Zero
Global Emissions Target
Aiming for net zero greenhouse gas emissions across the entire supply chain by 2040.
30% Emission Reduction
GHG per 1000 kcal
Reduced greenhouse gas emissions per 1,000 kcal by 4.8% compared to 2019 levels.
985,000 tonnes
Food Waste Saved
Annualized saving of 985,000 tonnes of food waste, equivalent to 2.46 million meals.
1.6M tonnes CO₂e
Total Emissions in 2023
2023 total greenhouse gas emissions were 1,623,961 tonnes of CO₂ equivalents.
- Reduce emissions from food served globally by 25% by 2030 (from 2019 baseline)
- Halve food waste by 2027 (50% reduction target)
- Increase renewable energy in own buildings; electrify ~20,000-vehicle fleet; reduce water in cleaning
- Use AI (e.g., Winnow) and data to optimize menus, procurement, and waste
Almost 50% women
Workforce Composition
Women make up nearly half of the company's workforce, reflecting a strong commitment to gender diversity.
- Female representation in management, leadership development and graduate programs is a high priority
- Ongoing initiatives to identify female candidates and promote women into senior roles
- Training programs against harassment and discrimination
- Embrace diversity across ethnicity, race, age, gender identity, disability, sexual orientation, religious beliefs, language, culture and education
- Provide career opportunities for refugees, people with mental/physical disabilities, social challenges or little academic education
