GRE

Description

This is a full-time, on-site Guest Relations Executive (GRE) role located in Mumbai. The GRE will be responsible for welcoming and assisting clients, addressing inquiries and concerns, ensuring smooth client interactions, and promoting positive customer experiences. This role involves close collaboration with internal teams to facilitate seamless operations, as well as maintaining professional and courteous communication at all times.

Requirements

• Organizational and multitasking abilities to manage interactions and documentation efficiently
• Proficiency in Microsoft Office Suite; knowledge of CRM tools is a plus
• Basic understanding of administrative tasks, with attention to detail and professionalism
• Ability to work on-site in Mumbai; flexibility to accommodate varying client needs
• Strong communication and interpersonal skills; ability to provide excellent customer service and foster positive relationships
• Bachelor’s degree or equivalent work experience in hospitality, customer relations, or a related field preferred
• Previous experience in real estate or guest relations preferred
• Ability to handle client inquiries and concerns effectively while providing timely solutions

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance