Partner with multiple stakeholders, for example community managers, vendors, peers, clients.
Maintains homeowner Architectural Review applications and documents, and executes the process to and from the Architectural Review Committee. Attend ARC meetings.
Coordinates with Manager on daily tasks and scheduling of meetings
Maintains and updates documents on Community websites
Provides information by answering homeowner questions relating to the Community and escalates questions that require attention from management
Represents the company and communities by maintaining a professional and positive appearance and demeanor while working
Assists the Manager in preparing for and attending Board and Annual Meetings and prepares minutes
Maintains homeowner violations in Accounting Software, prepares violation letters and coordinates with the accounting department on assessing fines to homeowner accounts
Drafts correspondence to owners, vendors and Board Members
Contributes to team effort by accomplishing related results as needed and communicating and coordinating with staff members
Maintains and updates homeowner files in Software and hard copy on-site files
Communicates with the Board of Directors on meeting scheduling and provides any requested documentation
Requirements
microsoft office
communication
customer service
time management
office equipment
teamwork
Must be able to communicate effectively and professionally on phone, email, and in-person.
Knowledge of company policies, procedures, and forms.
Professional customer service skills.
Ability to interpret verbal and/or written instructions at a proficient level.
Knowledge of Microsoft Office products (Word, Excel, Outlook,) at a proficient level.
Must be able to interpret verbal and/or written instructions at a proficient level.
Ability to keep workspaces organized and maintained. Alerts Office Manager of low supplies and assists in supply stocking and distribution.
Ability to maintain confidentiality and discretion in the performance of all duties and responsibilities.
Must be able to prioritize, manage time, and meet deadlines.
Must be able to operate general office equipment (copier, fax, phone systems, etc.).
Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, et) at a proficient level.
Must be able to work effectively with others in person and in group setting
Ability to self-motivate, be proactive, detail oriented and successfully function as part of a team.
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
1979
Year Founded
The company was established in 1979 in Dallas.
300+ Branches
Branches Globally
Associa has expanded to over 300 locations worldwide through steady growth and acquisitions.
7.5M Residents
Residents Served
They provide property management services to over 7.5 million residents globally.
It emerged as a pioneer in comprehensive community management.
It oversees operations for homeowners associations, condos, master-planned communities, and mixed-use developments.
Its financial backbone supports large-scale budgeting, accounting, insurance, and administrative services.
Routine projects include maintenance coordination, property restoration, lifestyle programming, and financial oversight.
They’ve built a proprietary training platform, Associa University, to upskill staff and maintain service excellence.
Unusually, they've integrated social sponsorships—like youth-sports grants—to enhance neighborhood engagement.
Culture + Values
Service
Innovation
Family
Integrity
Loyalty
Environment + Sustainability
$100,000
Disaster Relief Contribution
Provided disaster relief funds to support communities affected by Central Texas floods in July 2025.
No explicit net‑zero or sustainability targets found on corporate site
Corporate Responsibility section highlights support for communities during disasters
No specific data‑driven environmental goals or net zero target date publicly disclosed
Inclusion & Diversity
58% female
Employee Demographics
Refers to the percentage of female employees in the company's workforce.
52% people of color
Employee Diversity
Indicates the percentage of employees who identify as people of color.
Established Associa Women’s Network to support women’s career growth and education
Established Associa Multicultural Network to support cultural and ethnic understanding