Auckland Council
Auckland Council governs and manages Auckland's local services, facilities, and community needs.
23 hours ago
$76,160 - $89,600
Intermediate (4-7 years), Experienced (8-12 years)
Full Time
Waitematā, Auckland, New Zealand
Hybrid
Company Size
10,000 Employees
Service Specialisms
Sector Specialisms
Description
hearing coordination
note taking
doc processing
mediation support
stakeholder communication
admin support
The Hearings Advisor will work in the Independent Hearings Panel Team/Secretariat alongside the Independent Hearings Panel as they prepare for and undertake hearings, mediations, and expert conferences related to the proposed Plan Change 120 Housing Intensification and Resilience.
Reporting to the Hearings Process Manager, the advisor will communicate with a wide range of stakeholders—including King’s Counsel, property developers, and members of the public—to ensure a superior level of service and help participants present their cases effectively.
Key duties include coordinating, managing and attending both in‑person and online hearings, taking accurate notes, providing professional advice, delivering reliable administrative support, notifying parties, processing documentation within statutory timeframes, and assisting with mediation and expert conferencing.
- Coordinate and manage both in‑person and online hearings.
- Take accurate notes and provide professional advice to stakeholders.
- Ensure timely notification, processing, and distribution of hearing documentation.
- Assist with mediation and expert conferencing.
- Communicate effectively with diverse stakeholders, including legal counsel and developers.
- Provide strong administrative support to the Independent Hearings Panel.
Requirements
problem‑solving
customer service
computer skills
rma knowledge
graduate planner
team player
Candidates may be graduate planners seeking RMA experience or professionals looking to advance in administration or customer service. The ideal applicant is a self‑managing team player with high initiative, the ability to balance competing demands, strong problem‑solving and computer skills, and confidence in communicating and collaborating with diverse stakeholders.
- Demonstrate excellent problem‑solving, customer service, and computer skills.
- Learn about the Resource Management Act and local government processes.
Benefits
This is a fixed‑term opportunity until approximately mid‑2027 with a salary band of $76,160 – $89,600. The role is based in Auckland and seeks candidates who have an interest in the city’s development and environment and a passion for helping Aucklanders.
This position offers the chance to be directly involved in one of the largest plan‑change hearings in New Zealand’s largest city, with flexibility in work location.
The role provides the opportunity to work with the Independent Hearings Panel, learn about local government and the Resource Management Act, and be part of a friendly, supportive team that values teamwork.
Auckland Council, the largest local government in Oceania serving over 1.7 million people, offers a range of employee benefits, flexible working options, and a commitment to diversity and inclusion.
- Access employee benefits, flexible working options, and a supportive, inclusive workplace.
Training + Development
Interview process
Visa Sponsorship
Security clearance
Overview
2010
Year Established
The organization was founded in 2010 to oversee the growth and development of New Zealand's largest city.
Over 1 Million
Impact Metrics
The Council's services affect over 1 million residents annually.
10 Years
First Decade Impact
In its first decade, the Council spearheaded numerous infrastructure projects addressing rapid population growth.
Large-Scale
Urban Renewal Projects
Significant efforts have been directed toward large-scale urban renewal programs and public transportation developments.
- The Council ensures the delivery of a wide range of local services, including public transport, water management, and community facilities.
- It operates across multiple sectors, including urban development, transportation, utilities, and environmental services.
- Auckland Council has been instrumental in shaping the city’s sustainability initiatives and long-term planning strategies.
- The Council’s work delivers everything from parks and libraries to waste management and housing.
- Notable projects include the development of public transportation networks and enhancing green spaces.
- Auckland's unique location as a coastal city drives the Council's focus on managing marine and water resources sustainably.
Culture + Values
- Atawhai | Kindness, generosity
- Kotahi | Strength in diversity
- Auaha | Creativity, innovation
- Pono | Integrity
- Taonga tuku iho | Future generations
Environment + Sustainability
50% by 2030
Greenhouse Gas Reduction
Target to reduce greenhouse gas emissions by 50% by 2030 compared to 2016 baseline.
Net Zero by 2050
Emissions Goal
Aim to achieve net zero emissions by 2050, aligning with global climate targets.
94% Reduction
Per-Capita Emissions
Projected 94% reduction in per-capita emissions by 2050 compared to 2016 levels.
50% to 94%
Decarbonisation Pathway
Projected decarbonisation pathway showing a 50% reduction by 2030 and 94% reduction by 2050.
- Eliminate reliance on gas heaters and increase renewable energy use in new and existing buildings.
- Enhance public transport, cycling, and walking infrastructure to reduce private vehicle use.
- Implement waste reduction strategies across food, paper, plastic, and wood waste streams.
- Promote reforestation and sustainable land-use practices to enhance carbon capture.
- Transition to electric vehicles and zero-emission public transport systems.
- Initiatives underway include forest planting, gas boiler phase-out, and office consolidation.
Inclusion & Diversity
- Ethnic Communities Advisory Panel advises on regional strategies, policies and plans based on ethnic community experience
- Pacific Peoples Advisory Panel provides guidance to improve outcomes and engagement with Pacific cultures
- Independent Māori Statutory Board ensures adherence to Treaty of Waitangi and promotes Māori interests
- Council focus: "Recognise, value and celebrate Aucklanders\' differences as a strength" within Auckland Plan
- Diverse advisory panels reflect strategic commitment to culturally responsive policymaking