Shop Manager

Company logo
Wagner Equipment
Full‑service manufacturer’s rep firm specializing in HVAC, cooling systems & industrial process solutions.
Manage safe, efficient, profitable shop operations, staff, budgets, and customer projects.
2 days ago ago
$69,193 - $94,822
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Albuquerque, NM
Onsite
Company Size
9 Employees
Service Specialisms
Equipment Rental
Construction Services
Maintenance
Repairs
Parts Supply
Heavy Equipment Solutions
Engineering Services
Logistics Support
Sector Specialisms
Construction
Mining
Oil & Gas
Agricultural
Forestry
Waste Management
Material Handling
Data Processing
Role
What you would be doing
safety programs
shop management
equipment procurement
wip management
customer updates
budget management
  • Ensures shop is maintained in a clean and safe manner
  • Designs installation of, and purchases, equipment for accessories on some projects
  • Audits and follows correct procedures for expense accounts
  • Plans short and long-term requirements on equipment and facilities, and makes recommendations to Manager
  • Provides and maintains safety equipment
  • Maintains quality control over all projects
  • Provides on-going performance feedback, and conducts timely special and annual performance reviews, making recommendations for status or salary adjustments
  • Maintains positive control on all house and service accounts
  • Oversees implementation of safety programs and safety training
  • Insures that customers are informed of the progress of the WIP, receive and approve updated quotes, and that the invoice is an accurate reflection of the final quote
  • Where applicable, establishes and maintains close relationships with Sales and Engineering personnel of Wagner Power Systems on projects
  • Hires, trains, and directs a working staff sufficient to efficiently perform the highest amount of service work
  • Depending on location, may oversee some or all of the following: Journeyman, Class A, B, C Technicians and Welders, Shop Leads, Assistant Shop Manager, Service Clerks, Utility Workers, Inspector, Service Writers, and Senior Apprentices
  • Initiates and closes all shop work orders as necessary and ensures maintenance of all relevant files and data
  • Participates in emergency / on call rotation with other managers
  • Works closely with internal customers to ensure projects are completed in a timely and cost effective manner
  • Where applicable, inspects and verifies functionality and serviceability for all projects and works with Engineering if changes are required
  • Monitors and ensures Work In Progress (WIP) is being completed within specified time frames
  • Audits and follows correct procedures for the procurement of tools and supplies
  • Develops and manages annual shop budget
  • Works closely with Manager in the development and implementation of policies pertaining to the production operation
  • Supervises the day-to-day operations of the shop, including job assignments for Technicians
  • Works with Wagner Training Institute to assess and meet training needs for employees
  • Consults with manager to reach agreement on annual objectives, and carries out programs to meet these objectives
  • Handles and executes warranty in the best interest of the company
  • Ensures service personnel coverage on weekends, holidays, and for emergency service work
  • Sets standards for and enforces contamination control efforts
  • Provides adequate reports as needed for Sales, Engineering, and other areas of the company
What you bring
8+ years
dms
powerpoint
excel
high school
customer service
  • Maintains knowledge and understanding of products
  • 8+ years in a responsible position within the heavy equipment service industry
  • 3+ years administrative/clerical
  • Intermediate knowledge of DMS and ET/SIS/SIS Web/STW
  • 3+ years supervisory/management experience
  • 5+ years customer service experience
  • Ability to ascend/descend ladders, stairs, etc.
  • High School Diploma or GED
  • Basic knowledge of Microsoft PowerPoint
  • 1+ years sales experience
  • Safety & Product Knowledge
  • Intermediate knowledge of Microsoft Word, Outlook, and Excel
  • Up to 25%
  • Medium work that includes lifting and/or moving objects up to 32 pounds or more
  • Some college or trade school preferred
  • Standing, walking, talking, sitting, use of hands & hearing
  • Data Entry, telephone, reading/writing, reasoning, organizational, communication & math skills
Benefits
  • Life and AD&D Insurance
  • Medical, dental, and vision insurance
  • Retirement Plans - 401K and Roth 401K , eligible employees can receive a company contribution up to 7%
  • Employee Assistance Program (EAP)
  • Additional Benefits include: Unum Supplemental life Insurance, Aflac Critical Illness + Accidental Insurance, ID WatchDog and discounted employee phone plans.
  • CEFCU- Citizens Equity First Credit Union - Employees have access to services include payroll deductions savings, accounts, loans, VISA card, and more.
  • Paid Time Off (PTO) Plan - Up to 96 hours of PTO in your first year + 8 company paid holidays
  • Tuition Reimbursement
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
  • pre‑employment screenings include background checks, drug/alcohol testing, fit‑for‑duty testing, and other job‑related assessments.
Company
Overview
Founded in 1957
Year of establishment
The company was established in 1957, marking over six decades of expertise in HVAC and cooling solutions.
$1M Revenue
Annual revenue range
The company operates with modest yet sustained revenue, delivering high-impact solutions to its clients.
Six Decades Strong
Years of service
The company has consistently provided trusted, comprehensive HVAC solutions for over six decades.
  • Building a reputation by solving complex HVAC and cooling challenges across industries.
  • Evolved through acquisition and new leadership, maintaining engineering excellence.
  • Offers turnkey solutions from custom coil design to full installation and commissioning.
  • Specializes in mission-critical data center cooling, clean-room HVAC for biotech/electronics, QA lab environments, and industrial plant systems.
  • Design services emphasize precision, including custom coil replacements, humidity/temperature control, and engineered heat-transfer systems.
  • Remains a one-stop shop, integrating engineering, training, and long-term support under one roof.
Culture + Values
  • Safety - Always ensuring a safe working environment for all employees.
  • Customer Commitment - Focusing on customer satisfaction and service excellence.
  • Integrity - Doing what is right, even when no one is watching.
  • Innovation - Continuously improving processes, products, and services.
  • Teamwork - Working collaboratively to achieve common goals.
  • Excellence - Striving for excellence in all aspects of the business.
  • Accountability - Taking responsibility for actions and results.
Environment + Sustainability
  • Commitment to sustainability through responsible resource use and environmental stewardship.
  • Focus on reducing carbon footprints in operations and product offerings.
  • Support for sustainable practices in equipment sales, service, and rentals.
  • Aim to provide equipment solutions that are energy-efficient and environmentally friendly.
  • No clear net-zero target date mentioned on available platforms.
Inclusion & Diversity
  • The company has made a commitment to diversity and inclusion, but specific strategies or results are not available from publicly provided sources.
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