HVAC/R Technician I

Description

• As a member of the Service Department, conduct all HVACR jobs in a prompt and professional manner
• Ensure company vehicle is in clean and well maintained at all times
• Conduct HVAC/R servicing jobs promptly, professionally and efficiently
• Recognize potential revenue leads by communicating additional services with the customer. Listed are a few service examples: unit components, unit replacements, add-on units, and commercial service contracts
• Develop and refer customer leads to the CES Sales team
• Perform routine HVAC/R service activities with minimal supervision
• Demonstrate proper use of Safety Equipment at all times
• Work within industry standards of accuracy
• Ensure compliance with safe driving practices while driving a company vehicle
• Prepare Service Tickets by collecting all required information and signatures
• Conducting non-service work in support of the Installation Departments, as assigned
• Use self-initiative to remain current with industry trends (engage in webinars, virtual conferences, educational reading, etc.)

Requirements

• Basic computer knowledge being able to input information required to execute your daily tasks
• Ability to work on own with little direct supervision
• Able to work collaboratively with others using tact, patience and professional courtesy
• Flexibility to work overtime/weekends, as needed
• Graduate of a post-secondary HVACR program of instruction with two or more years in duration
• Environmental Protection Agency (EPA) Certification required
• MS Office (Word, Excel, PowerPoint) proficiency required
• Strong knowledge of the proper use of Safety Equipment
• Able to make decisions based on measurable criteria
• Willing to conduct non-service related support for the Installation Departments, as assigned
• Ready and able to meet time schedules, deadlines, as well as plan and organize work efficiently
• Accurately diagnose and efficiently accomplish work desirable to the satisfaction of both the customer and CES
• Must not have a fear of heights (Acrophobia)
• Ability to work under pressures of time, a non-standard schedule, and ready to communicate customer needs concisely during backlog constraints
• Use of cellular phone while driving company vehicle is prohibited
• Must be able to maintain discretion and confidentiality
• Ability to manage time and workload effectively
• Valid Florida Driver's License is required
• Must be able to travel to and from job sites
• Practical oral and written communications skills required
• Able to provide the customer with estimated quotes for small-to-medium projects
• Minimum 1 to 3 years of related experience in the industry (either, residential service or installation technician) is required
• Incumbent must be insurable at all times by CES insurance carrier
• OSHA 10 certification, preferred but not required
• High school diploma or general education degree (GED)
• Strong customer service skills required

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance