Collaborate with service and technical teams to ensure timely resolution of client issues and seamless delivery of contracted services.
Educate clients on new product offerings, software updates, and industry trends that may benefit their operations.
Serve as a trusted advisor to clients by understanding their facility needs and recommending integrated solutions in building automation, access control, video surveillance, intercoms, and automated entry systems.
Create and present solution-focused PowerPoint decks tailored to vertical markets such as schools, retail, energy, and healthcare.
Track and report on client retention metrics, renewal rates, and upsell performance as part of the weekly sales pipeline report.
Work closely with marketing to develop targeted campaigns and collateral for automation and security solutions.
Monitor client satisfaction through surveys, feedback loops, and informal check-ins, escalating concerns as needed to ensure resolution.
Proactively identify opportunities to expand service agreements, introduce new technologies, or optimize existing systems (e.g., access control, IP cameras, intercoms, automatic doors).
Maintain detailed records of client interactions, service history, and renewal timelines in CRM to support proactive engagement and retention strategies.
Develop and deliver customized proposals and scopes of work that clearly outline system capabilities, integration points, and service benefits.
Provide weekly updates on sales activities, pipeline status, and client feedback.
Serve as the primary point of contact for an assigned portfolio of service clients, ensuring consistent satisfaction and long-term loyalty.
Conduct site visits and consultations to assess client environments and propose service enhancements.
Conduct regular account reviews and site visits to assess system performance, identify service needs, and recommend upgrades or enhancements.
Coordinate with project managers to ensure smooth handoff and execution of sold projects, including scope reviews and site meetings.
Collaborate with engineering and project management teams to ensure proposals are technically sound and aligned with client expectations.
Build and maintain long-term relationships with facility managers, engineers, and contractors.
Requirements
excel
associate degree
estimating
sales track
driver's license
entrepreneurial
Background in construction or technical sales: Experience in commercial IT solutions or software sales is preferred, but we are open to those with related backgrounds such as construction, engineering, or AV industry sales.
Entrepreneurial spirit: You possess an entrepreneurial drive and initiative, willing to navigate the challenges of a longer sales cycle and manage complex projects.
Education: Associate’s degree or higher preferred. Relevant sales experience may substitute for formal education.
Strong communication skills: Ability to communicate effectively both internally and externally with clients and partners.
Experience in estimating: Ability to develop and present competitive bids.
Proven sales track record: Experience managing a sales pipeline of 1-12 months and successfully closing large deals.
Driver's License required: Must be willing to travel locally to meet clients and manage sales territory.
Technical acumen: Comfortable with software like Excel, Word, and PowerPoint to create and present compelling business proposals.
Relationship builder: Strong ability to build and maintain relationships with key decision-makers, such as CIO, IT Directors, Operations Director, Maintenance Director.
Construction knowledge (preferred): Knowledge of the IT solutions industry is highly desirable, as it will allow you to build relationships faster.
Benefits
Comprehensive Health & Wellness: Enjoy premium health, dental, vision, and life insurance, along with 401(k), health savings accounts, flexible spending accounts, and employee assistance programs.
Work-Life Balance: We offer paid time off, parental leave, and support a flexible work environment
Financial & Career Growth: Benefit from cell phone reimbursement, a retirement plan, and plenty of opportunities for professional development.
Ownership Mindset: Be part of a 100% employee-owned company where your success directly impacts your future.
Base + commission pay range of $100 - $145K with unlimited commission earning potential.
Training + Development
Information not given or found
Interview process
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Visa Sponsorship
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Security clearance
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Company
Overview
specializes in cutting-edge building automation technologies
focuses on optimizing energy usage and improving operational efficiency for various types of buildings
offers solutions that integrate HVAC, lighting, security, and energy management systems
team is known for delivering tailored automation solutions for both commercial and residential spaces
has worked with high-profile clients across the residential, commercial, and industrial sectors
technology and expertise ensure environments that are not only more energy-efficient but also more comfortable and secure
innovative approach is helping drive sustainability in building operations worldwide