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Jll

National Retail Transitions & Optimisation Manager

Company logo
Jll
JLL provides professional services in real estate and investment management worldwide.
Lead transition management for retail assets, ensuring smooth onboarding and client service.
10d ago
Experienced (8-12 years), Expert & Leadership (13+ years)
Full Time
Sydney, New South Wales, Australia
Hybrid
Company Size
102,000 Employees
Service Specialisms
Construction services
Project Management
Consulting
Engineering
Architecture
Property Development
Design
Technical Services
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Residential
Commercial
Water Resources
Heavy Civil
Role
What you would be doing
system integration
master tracker
data room
mri setup
lease administration
transition planning
  • Engage with incumbent property managers and administer RFI (Request for Information) packs.
  • Ensure all transitions run smoothly and meet agreed Go Live dates with nominated transition teams.
  • Ensure all stakeholders understand their roles, responsibilities, and timelines during transitions.
  • Monitor accurate setup of MRI property data and historical information for effective Acumen reporting.
  • Develop comprehensive transition plans with detailed milestones and maintain master tracker systems for all active transitions.
  • Lead due diligence activities and oversee information integration into JLL systems (MRI, Prism Connect, Acumen, CAAPs)
  • Work with retail teams to maximise utilisation of JLL platforms and tools.
  • Establish robust governance frameworks including RACI matrices, meeting cadence, and risk/issue/change control processes.
  • Review relevant transition and operational processes and procedures to optimise property management practices.
  • Establish communication strategies to be used by the transition team for tenants, vendors, and property owners throughout transition.
  • Ensure accurate historical data take-on to enable comprehensive reporting capabilities.
  • Track completion of milestones by the transition teams across multiple functions including:
  • Coordinate and manage data room access and information transfer processes.
  • Implement processes to improve the retail team’s understanding of JLL standard platforms, processes, and procedures
  • Lease Administration: Tenancy schedule development, rent roll creation, options/reviews management, securities handling, and insurance coordination.
  • Finance: Banking setup, receipting processes, AP/PO/contract controls, opening balances, and settlement activities.
  • Coordinate and deliver training programs for new team members and existing staff on transition processes.
  • Provide end-to end transition leadership for retail assets entering and exiting JLL’s portfolio, establishing clear scope and success criteria for each transition project.
What you bring
communication
presentation
detail-oriented
goal-oriented
flexibility
collaboration
  • Strong communicator – good presentation skills and possesses strong verbal and written communication skills; also an active listener.
  • Attention to detail.
  • Goal-oriented – able to focus on meeting all performance targets.
  • Ability to effectively deal with stressful situations.
  • Flexible – able to adapt to rapidly changing situations.
  • Able to work independently and collaboratively.
Benefits
Information not given or found
Training + Development
Information not given or found
Company
Overview
$20+ billion revenue
Annual Revenue
JLL generated over $20 billion in revenue in 2021, demonstrating strong financial performance.
  • Founded over 200 years ago, JLL has become a global leader in real estate services and investment management.
  • With a presence in over 80 countries, JLL offers a wide range of services, including property management, advisory, and capital markets.
  • JLL manages iconic properties like the Shard in London and works with Fortune 500 companies to optimize real estate portfolios.
  • The company is known for its innovative solutions in real estate technology and sustainability.
  • Typical projects include large-scale urban developments, corporate relocations, and infrastructure advisory.
  • JLL has pioneered the integration of data-driven insights into real estate decision-making.
  • The company’s expertise spans across diverse sectors, such as residential, commercial, industrial, and infrastructure.
  • Notable for its long-standing history, JLL continues to shape the global real estate landscape.
Culture + Values
  • Integrity, teamwork and ethics in all of our actions
  • Respect for people, their contributions and personal growth
  • Customer-driven focus with a commitment to excellence
  • Commitment to sustainability and the environment
  • Innovation and creativity in everything we do
  • Building strong relationships and trust with our clients, partners, and communities
Environment + Sustainability
Net Zero 2040
Carbon Target
Aiming to achieve net zero carbon emissions by 2040 through comprehensive sustainability strategies.
50% by 2030
Emission Goal
Reducing carbon emissions from managed buildings by 50% by 2030.
10% by 2025
Water Efficiency
Aiming for a 10% reduction in water usage per square foot by 2025.
100% Renewable
Energy Source
Targeting 100% of energy from renewable sources for managed properties by 2030.
  • Implementing green building certifications for managed properties, such as LEED and BREEAM
  • Assisting clients in reducing their carbon footprint by optimizing building operations and energy use
Inclusion & Diversity
40% Gender Representation
Target for Senior Leadership
Aim to achieve 40% gender representation in senior leadership roles by 2025.
35% Women in Workforce
Global Workforce Composition
Currently, women make up 35% of the global workforce, with efforts focused on increasing their presence in leadership.
  • Dedicated programs for advancing women’s leadership and mentorship.
  • Partnerships with external organizations to promote gender equality in real estate.
  • Ongoing efforts to foster an inclusive work environment for employees of all backgrounds.
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