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Supervisor - Workshop
Al Ghurair
Diversified conglomerate with expertise in industries ranging from construction to food processing.
Supervises workshop operations, manages service orders, and drives revenue targets.
2d ago
Junior (1-3 years), Intermediate (4-7 years)
Full Time
Dubai, Dubai, United Arab Emirates
Onsite
Company Size
10,000 Employees
Service Specialisms
Construction services
Property Development
Engineering
Project Management
Design
Consulting
Turnkey
General Contractor
Sector Specialisms
Industrial
Real Estate
Manufacturing
Automotive
Transportation
Public Transport
Logistics
Facility Management
Role
What you would be doing
service monitoring
job intake
repair estimation
parts requisition
workshop productivity
turnaround time
Regularly monitor service orders (WIP) and ensure timely billing.
Receive Job Orders for service and repair jobs from Service Advisors
Manage loading and - Provide a detailed explanation and technical justification for additional repairs with cost Estimates in addition to obtain approval from customer.
Ensure adequate number of vehicles received (service order opened) and achieve budgeted target on revenue.
Raise material requisition for approved additional parts, follow up ordered parts and keep advisors informed.
Responsible to achieve set target productive efficiency for the month.
Responsible for the vehicle's ready turnaround time.
Responsible in ensuring workshop productivity is maximized
Responsible to achieve fix right first-time target ( FIRFT)
What you bring
dealer industry
customer service
sales
organized
workshop supervisor
result-driven
Experienced in the Dealer Automobile Industry
Able to make every effort to resolve customer complaints and ensure that the customer has positive ownership experience.
Should have flair for selling value added services, tyres, accessories etc.
Highly Organized and result driven
3 to 7 years of experience as a Workshop Supervisor in Automobile Industry
The company's origins trace back to 1960, marking the beginning of its journey as a prominent UAE-based conglomerate.
With a presence across multiple sectors, the company has developed a solid reputation in construction, real estate, and manufacturing.
Al Ghurair is a leader in various industries, including food processing, retail, and energy, shaping the economic landscape in the region.
The company's construction arm has worked on iconic projects like Dubai's Burj Khalifa and large-scale infrastructure developments.
Al Ghurair's manufacturing capabilities include state-of-the-art facilities in cement, aluminum, and packaging.
The company has a strong history in the food industry, operating one of the largest flour mills in the Middle East.
Its retail division includes renowned brands, offering everything from consumer goods to luxury products.
Al Ghurair has also made significant strides in renewable energy, investing in solar and sustainable energy projects.
With a commitment to growth, innovation, and excellence, Al Ghurair continues to evolve, expanding its portfolio and footprint across the globe.
Culture + Values
Winning corporate culture that promotes growth and fosters innovation
Customer‑driven strategy guided by quality, creative solutions, and a non‑stop search for better ways to serve our clients
Balance between implementing modern growth strategies and nurturing human resources
Focus on employee empowerment and creativity
Fostering a positive work environment and work‑life balance
Commitment to quality, vigorous involvement in the community, continuous investment in technology, and celebration of innovation spirit
Environment + Sustainability
30-70% Energy Reduction
Solar & Efficiency Upgrades
Achieved significant reductions in energy consumption through solar installations and efficiency upgrades across properties and manufacturing facilities.
~811,000 kg CO₂ Reduced
LED Lighting Retrofits
Implemented LED lighting retrofits across hospitality, commercial, and retail properties, resulting in substantial CO₂ emissions reduction.
30% Cost Reduction
Cogeneration Plant
Developed a cogeneration power plant to reduce operating costs and carbon footprint by approximately 30%.
70% Recycled Content
Aluminium Recycling
Achieved up to 70% recycled content in aluminium extrusion production, significantly reducing environmental impact.
Waste reduction and recycling: Minimization of controllable waste and reuse or repurposing of remainder.
Development of a sustainability plan introducing green concrete, water-saving initiatives, and motion-sensor lighting.
Pioneered manufacture of biodegradable and compostable NATIVIA™ BoPLA films from vegetable-derived resins.
Active participation in COP28 UAE and membership in Clean Energy Business Council.
Inclusion & Diversity
Clear policies to foster a merit‑based work environment with opportunities for learning and development.
Progress towards Emiratization by recruiting and developing UAE national talent.
Health and safety protocols tracked group‑wide to limit workplace accidents.
Regular health screenings (flu shots, eye exams) and awareness sessions on diabetes, cancer and stress management.
Social events (off‑sites, sports days, recognition awards, company iftars) conducted across the Group to enhance community engagement.
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