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General Manager
Roto-Rooter Plumbing And Drain Service
Senior management role leading and driving sales & profit goals in a service-related industry, with regional assignments and extensive travel during training period.
16d ago
Experienced (8-12 years), Expert & Leadership (13+ years), Intermediate (4-7 years)
Full Time
Kent, WA
Field
Company Size
2,300 Employees
Service Specialisms
Plumbing Services
Drain Cleaning
Water Damage Restoration
Sewer Services
Pipe Repair
Grease Trap Cleaning
Emergency Plumbing
Water Heater Services
Sector Specialisms
Residential
Commercial
Emergency Plumbing
Drain Cleaning
Water Damage
Water Heaters
Role
What you would be doing
licensing compliance
sales management
customer retention
performance reporting
strategic planning
- Ensures that branch has the appropriate licensing and certifications where required by city or state government as well as all Human Resources compliance issues.
- Drive day-to-day sales and profit goals to the team and ensures the business is providing quality service to our customers.
- Ensures commercial and residential customer development and retention.
- Monitoring and reporting monthly performance including P&L, weekly sales, expenditures, and monthly forecasts.
- Works with the Regional Vice President to develop plans and strategies to improve overall performance of the branch/market and to support the strategic plans of the company.
What you bring
lead team
bachelor’s degree
general management
budget setting
training period
pest control
Roto-Rooter is seeking a General Manager to work within their markets in the West Region. Successful candidates would complete a comprehensive training program (8-12 months) before being assigned a General Manager position in one of our regional locations. Assignments could be in Washington, Oregon, California, Arizona, Colorado, Utah or Hawaii. In this role, you will spend time in all locations throughout the region, learning our business and motivating our sales & service teams. There is a high degree of travel during the training period.
- Creative ability and interest to grow new segments of business in your market.
- Oversees managers and supervisors within the branch and reviews goals and objectives on a periodic basis. Proven leadership skills to lead a large team of management, administration, and service technicians in a large market.
- Ability to recruit, hire and retain management, administration, and service technicians.
- Excellent organizational, administrative, and communication skills.
- A minimum Bachelors’ Degree in business or related field is strongly preferred.
- Ability to set budgets and aggressively grow sales and profit.
- Three to five years’ General Management experience in a service-related industry that may include pest control, courier/package delivery, uniform, lawn care, security/protective service, car rental and other related fields is desired.
- Prior multi-unit experience a major plus.
- Must be able to pass a background check and drug screen.
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- must pass a background check
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Company
Overview
1935
Year Established
The company was founded in 1935 and quickly became a household name in plumbing and drain services.
- Known for delivering reliable, 24/7 emergency plumbing and drain cleaning services across North America.
- Specializes in fixing blocked drains, plumbing repairs, and sewer cleaning for both homes and businesses.
- Services extend to maintenance, inspection, and water damage restoration, helping customers avoid costly issues.
- Experienced in handling projects for both small residential needs and large commercial systems.
- Operates with a fleet of technicians and equipment dedicated to providing fast, professional service.
- Recognized for its prompt response times and state-of-the-art diagnostic tools.
- Has expanded its reach through strategic franchising and partnerships across the U.S. and Canada.
- Offers cutting-edge technology for preventative maintenance, reducing future plumbing issues.
87%
Employee Satisfaction
Employees enjoy positive interactions with coworkers, fostering a pleasant work environment.
8‑hour days
Standard Work Schedule
A majority of employees work in a structured yet positive work environment, maintaining productivity and balance.
- Teamwork: coworkers contribute positively and support each other
- Professionalism and integrity expected in customer interactions
- Continuous learning: on‑site training and focus on improvement
- Career growth: opportunities to rise from sales to management roles
15,000 gal/year
Water Saved Per Family
Dual-flush toilets save up to 15,000 gallons of water annually per family.
36% reduction
Water Usage Reduction
The HydroClean valve reduces water consumption by up to 36%, contributing to significant water savings.
8,050 gal/year
Water Saved Annually
The HydroClean valve saves approximately 8,050 gallons of water each year, demonstrating strong water conservation efforts.
$58 saving
Annual Cost Savings
The HydroClean valve helps save approximately $58 annually through reduced water usage.
- Committed to conserving water and preventing sewage contamination
- Replaced standard parts with WaterSense-labeled green fixtures at equal or lower cost
- Offer WaterSense high-efficiency toilets (1.28 gpf), dual-flush toilets, low-flow showerheads, aerators
- Supports trenchless sewer replacement to protect landscaping and reduce disturbance
- Employee data on gender diversity not publicly disclosed
- No formal DEI strategy, goals or gender-based statistics available
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