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Encroachment Permit Reviewer
Michael Baker International
Administer and process encroachment permits, ensuring compliance and customer service.
8d ago
$20 - $28
Intermediate (4-7 years), Expert & Leadership (13+ years), Junior (1-3 years), Experienced (8-12 years)
Full Time
Houston, TX, United States
Field
Company Size
3,300 Employees
Service Specialisms
Engineering
Architecture
Construction services
Project Management
Design
Technical Services
Consulting
Environmental Services
Sector Specialisms
Industrial
Defense Contractors
Data Centers
Aerospace
Life Sciences
Healthcare
Higher Education
Aviation
Role
What you would be doing
data research
submittal review
digital permitting
encroachment permits
plan review
fee calculation
- Research and review data from systems
- Perform detailed pre-screening and final review of submittals; route residential and commercial plans for appropriate departmental review.
- Process and track plans in digital permitting systems; set up revisions, manage deferred submittals, and resolve permit system issues.
- Support departmental goals and assist other team members during peak demand or urgent needs.
- Process standard and complex encroachment permits (e.g., monitoring wells, paving, HPD cameras, kiosks, subdivision markers).
- Respond to inquiries regarding permit status, required documentation, and general procedures via phone, email, in person, and through Q-Flow.
- Receive, review, and evaluate permit applications and construction plans for completeness, accuracy, and compliance with building codes and regulatory requirements.
- Ensure timely and professional communication with applicants, internal teams, and external agencies to resolve issues and deliver excellent service.
- Create and maintain administrative records, reports, and performance metrics.
- Calculate and assess various permit and plan fees accurately.
What you bring
ipermits
ilms
ms office
associate's degree
3+ years
customer service
- Minimum 3 years of experience as a Permit Technician or related administration / customer service position.
- Associate's degree in a related field may substitute for 2 years of required experience.
- Strong analytical and organizational skills; able to manage multiple priorities and tasks efficiently.
- Excellent interpersonal communication and customer service skills.
- Knowledge of Construction terminology and general code requirements.
- Ability to interpret and apply permit codes, regulations, and departmental procedures
- Experience with complex permit processing, encroachment permits, and customer-facing roles strongly preferred.
- Proficiency in iPermits and ILMS (Integrated Land Management System)
- High School Diploma or GED required.
- Ability to lead, mentor, and support a team in a fast-paced environment.
- Proficiency with office software (Word, Excel, Outlook) and permitting platforms.
- Health Savings Account (HSA)
- Flexible Spending Account (FSA)
- Professional and personal development
- Life, AD&D, short-term, and long-term disability
- Commuter and wellness benefits
- Medical, dental, vision insurance
- Generous paid time off
- 401k Retirement Plan
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
1940
Year Founded
The year Michael Baker International was established as a major player in the infrastructure and engineering sectors.
- Specializes in transportation, water resources, energy, and government-related projects, delivering high-quality solutions.
- Known for its expertise in complex, multi-disciplinary projects that shape cities, regions, and transportation networks.
- Works on a diverse range of projects including roadways, bridges, airports, water systems, and energy infrastructure.
- Regularly supports local, state, and federal government agencies with crucial public infrastructure projects.
- The firm’s legacy is built on delivering practical, sustainable, and forward-thinking solutions to challenging engineering problems.
- Notable projects include major transportation systems, environmental remediation, and disaster recovery operations.
- Employs cutting-edge technology and innovative approaches to solve the most pressing engineering challenges of today.
- We are client-focused, driven by the desire to provide high-quality, innovative solutions.
- We take pride in our work and are committed to delivering exceptional value for our clients.
- We work collaboratively, fostering teamwork and sharing knowledge to achieve the best results.
- We act with integrity, doing what is right and ethical in all circumstances.
- We embrace a commitment to innovation and continuous improvement, encouraging creative solutions.
2050
Commitment to Sustainability
Achieving net-zero emissions by 2050.
- Dedicated to providing sustainable solutions in the infrastructure projects they design and deliver.
- Integrates sustainability into projects to minimize environmental impact.
- Focused on advancing resilient infrastructure and helping clients meet environmental goals.
40% women
Workforce Composition
The company's workforce includes 40% women, reflecting a significant representation across its teams.
28% leadership roles
Women in Leadership
Women hold 28% of leadership roles, indicating strides toward greater representation in decision-making positions.
2025 goal
Gender Parity Aim
The company aims to achieve gender parity at the management level by 2025, showcasing its commitment to equal representation.
- Focus on increasing representation of women and minorities in leadership roles.
- Implemented mentorship and development programs to support diverse talent.
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