Director, Identity & Access Management
American Water
Lead IAM strategy, design, and governance for critical systems using AD, Okta, SAP GRC, SailPoint.
24 days ago ago
$124,800 - $198,900
Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Camden, NJ
Office Full-Time
Company Size
6,800 Employees
Service Specialisms
Water Treatment
Water Distribution
Environmental Services
Infrastructure Management
Water Resources Management
Sector Specialisms
Water Quality
Wastewater Service
Infrastructure
Water Treatment
Water Distribution
Water Testing and Analysis
Water Resources
Regulatory Compliance
Role
What you would be doing
policy documentation
- Documenting Policies, Procedures and Standards: 10%
What you bring
azure ad
okta
sap grc
sailpoint
iam
bachelor's
- Team Leadership, Water Utility Experience, Project involvement, Azure Active Directory, Active Directory, Okta, SAP GRC, Sailpoint.
- Demonstrated ability to lead through influence and to deliver results through others while overcoming obstacles to success.
- Master's degree is preferred.
- Possesses a curiosity and a passion towards engaging the imagination of line of business leaders in grasping and enabling the fundamentals of change.
- Appropriate technical certification in specialty area preferred.
- In-depth knowledge of IAM concepts, including SSO, MFA, privileged access management (PAM), and identity governance.
- Strong hands-on experience with Microsoft Active Directory, SAP GRC, Okta, and SailPoint.
- Strong knowledge of digital technologies and applicability for the water and wastewater industries
- 8+ year’s experience working in Information Technology field required with an additional 2+ years focused on IAM. 2+ years of management experience leading IAM teams.
- Excellent decision-making ability, balancing what is right with what is realistic.
- Bachelor’s degree in computer science, Information Systems or similar technology field is required [equivalent work experience will be considered].
- Demonstrated ability to apply IAM themes to solve practical problems in a high-tech environment with multi- function teams for complex systems.
- Possesses a high energy level, sense of urgency, decisiveness, and an ability to work well under pressure.
- Strong verbal and written communication skills for a wide variety of audiences including proven ability to deliver conference presentations.
- Demonstrated ability to work and team with a multitude of different people from various lines of business as well as within the IT organization.
- Creative approach to problem-solving with the ability to focus on details while simultaneously maintaining the "big picture" view.
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Training + DevelopmentInformation not given or found
Interview process
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Company
Overview
Since 1886
Year Established
The company was founded in this year, marking the beginning of its journey in water and wastewater services.
14M+ People
Serve Millions Daily
The company delivers water and wastewater services to over fourteen million people across the United States.
24 States
National Presence
The company operates and provides essential water services in a significant portion of the U.S., covering two dozen states.
130+ Years
Legacy of Excellence
With over a century of experience, the company has built a reputation as a leader in water systems and operations.
- Provides vital water and wastewater services, ensuring communities have access to clean water.
- Has a long history of managing water infrastructure in partnership with municipalities.
- Recent projects include modernizing infrastructure, expanding service coverage, and improving water treatment facilities.
- Known for innovation in water management, offering sustainable solutions to modern water challenges.
- A trusted provider for residential, commercial, and industrial customers across the U.S.
- Safety first – safety is our top focus for every employee, customer and community we serve.
- Trust, dignity & respect – being dependable, honest, transparent and accountable; ensuring everyone is acknowledged, heard and empowered to thrive.
- One team – leveraging our size, scale and expertise to act as a cohesive team working towards a greater purpose.
- Environmental leadership – delivering clean, safe, reliable and affordable services while acting as a trusted steward of our most precious resource.
- High performance – committed to excellence in everything we do, executing to the best of our abilities and addressing issues quickly and transparently.
75% reduction
Injury Rate Improvement
The injury rate has been reduced by 75% since 2018, demonstrating a strong commitment to workplace safety.
20 billion kWh
Solar Energy Generation
Deployment of solar panels at six treatment facilities generates approximately 20 million kWh annually.
6.4 billion gallons
Water Saved
Leak-detection technology has prevented the loss of 6.4 billion gallons of water per day over five years.
≤1%
Affordable Water Bills
Average residential bills are capped at ≤1% of median household income, ensuring affordability.
- Medium‑term GHG goal: reduce scope 1 and 2 emissions by 50% by 2035 from a 2020 baseline.
- Long‑term GHG goal: achieve net zero scope 1 and 2 emissions by 2050.
- Water delivery efficiency: by 2035, reduce water delivered per customer 15% vs 2015 baseline.
- Water system resilience: by 2030, increase Utility Resilience Index by 10% vs 2020 baseline.
- Drinking water quality compliance tied to employee compensation via Annual Performance Plan.
- Infrastructure investment: billions annually, including $28–32 billion over ten years to modernize assets, boost resiliency, reduce leaks and enhance water quality.
- In 2022, water‑line replacement rate was 136 years—well ahead of nearly 200‑year industry average.
#11 Ranking
Forbes Best Employers for Diversity
Recognized as one of the top employers for diversity in the U.S.
4 Years
Consistently top-scoring utility in the Disability Equality Index.
2022 Pay Equity
Conducted a comprehensive pay equity analysis across the organization.
Four Consecutive Years
Included in the Bloomberg Gender Equality Index for four years.
- Chief Inclusion Officer (dual-reporting to CEO & CHRO) leads ID&E strategic plan.
- Inclusion & Diversity Advisory Council provides governance and guidance for ID&E efforts.
- Four employee business resource groups launched: female empowerment; Black/African American; LGBTQ+; caregivers & disability.
- Social-goal tracking includes % female and racial/ethnic diversity based on self-identification.
- Annual Performance Plan includes Employee Diversity as performance metric.
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