GC Manager (General Contracting)

Description

• Ensure the profitability of the region by effectively managing the team and processes with the tools one has available.
• Determine solutions to project issues, including but not limited to, field resource management, workload balance, job site conditions, product management issues, etc.
• 24-hour response to all inquiries.
• Assess daily operational situations for crisis management, safety, and escalation protocol.
• Verify the implementation of solutions.
• Identify resource or employee concerns and act promptly to resolve and engage appropriate HR or WTI management.
• Participate in the Preventive and Corrective Action process with responsibility and authority to:
• Forecasting POC for work in progress for projected revenue purposes
• Review overall project quality score
• Initiate, recommend, or provide solutions through designated channels.
• Holding Construction Managers Accountable for the following Metrics:
• Direct Project Manager, technicians, and superintendents.
• Act as a liaison between headquarters and the field to ensure that effective two-way communication takes place, and that positive results are achieved.
• Ensure documentation on employee issues is prompt and submitted to HR.
• Coordinate work with Program Managers, Sales & Service Support, Customer Management (WTI & Tremco Roofing and Resource Management.
• Initiate action to prevent the occurrence of any non-conformity relating to service, process, and quality.
• Identify and record any service, process, or quality system problems.
• Review POC from CM's weekly to ensure it is submitted on time and is being filled out properly.
• Travel to customer or sales meeting as needed to support business or account activities.
• Travel to job sites as needed to provide support to account resources (including rooftop projects).
• Act as an agent of change and improvement and adapt quickly to changing business priorities.
• Can service customers in a compliant and financially solvent manner
• Assist when needed for change order negotiation and approval.
• GC Manager will have Cost Model approval authority for projects where the Gross Margin for Service is less than the stated requirements. Further approvals may be needed.
• Assist when needed to review proposals received, conduct contractor interviews for specification and contractual compliance. Approve Proposals for submission (i.e., pricing, specification, scope).
• Manage key metrics and report regularly or as required.
• Control further processing, delivery, or installation of non-conforming product until the
• Accountable for regional cost/budget variance & profitability as it relates to General Contracting.
• Ensure Construction Managers are setting project timelines and goals.
• Accountable for regional Quality Assurance.
• Direct WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability.

Requirements

• Excellent written and verbal communication skills, including the ability to make professional presentations to others
• Degree Level Bachelor's Degree
• Intermediate skills with financial data and mathematics (understanding statistics, business metrics, gross margin, operating income, cost management, etc.)
• Deep understanding of line items and helping with complex bids to develop line items for projects.
• Strong computer skills, including Outlook, Word, Excel, PowerPoint, Adobe, etc.
• e-Builder, e-mail, web, SAP, Microsoft Teams, Excel, PowerPoint, OneDrive, others TBD
• Must have excellent organizational skills to multitask in a fast-paced environment
• Understanding of State and Local construction code compliance
• Technical knowledge of all products and services that WTI offers.
• Deep understanding of Tremco / WTI policies and procedures.
• Understanding of financial reports
• Able to create performance reporting.
• Understanding of Tremco, WTI, and OSHA safety requirements.
• Understanding of contract management and processes
• Deep understanding of all Construction Management tasks
• Superior written, oral, and digital communication skills.
• Must have excellent interpersonal skills and a customer service approach when dealing with sales reps.
• Understanding of subcontractor agreement and corrective measures of notification to subcontractor per the executed agreement.
• Strong problem resolution skills with the ability to effectively communicate with all personality types
• 10-hour OSHA minimum (will provide if not current)
• Computer Literacy
• Must be able to create strategic plans and measure and analyze results
• Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.)

Benefits

• Job Schedule Full time
• Profit Margin of Wins vs. Losses
• $ Billed & Outstanding (& DSOs)
• Job Shift Day

Training + Development

Interview process

Visa Sponsorship

Security clearance