Casualty Claims Adjuster

• Monitoring and adhering to claim file diaries, consistently creating a written plan of action to facilitate ongoing claim management, quick resolution, and best possible outcome.
• Handling all aspects of investigation and settlement of assigned claims to include interviewing all involved parties; reviewing property damage estimates; evaluating and making recommendations regarding coverage of claims; determining liability and the total value of claims; negotiating settlements and making recommendations regarding litigation; with a focus on prompt resolution and exceptional customer service. Calculating and paying appropriate benefits promptly. Proactively managing claim costs, expenses, and the activity of assigned outside vendors.
• Maintaining professional and technical knowledge by attending Builders Mutual sponsored training classes
• Analyzing the case facts to establish timely and accurate case reserves and identifies possible fraud or abuse throughout a claim.
• Ensuring timely and independent compliance with all management directives and performance management standards
• Interacting regularly with agents/brokers, insureds, Risk Management, and Underwriting Department

Leverage your industry experience and join our team in this Commercial Claims Adjuster role! We are seeking an experienced commercial claims adjuster to provide front-line customer-focused handling for our covered territories. This adjuster will be responsible for all aspects of coverage, investigation, negotiation, and resolution within established best practices while utilizing independent judgment in decision-making and managing the claim promptly and thoroughly from inception through closure. Because the success of our company is rooted in teamwork, the way we care about the people we work with and serve, this hybrid role will work in our Raleigh office a minimum of two days with the flexibility to work from home the remaining three days.

• Strong verbal and written communication, organizational, interpersonal, and problem-solving skills including the understanding of coverage and the ability to analyze and interpret contracts and coverage forms.
• Proficient in the use and knowledge of MS Office software; knowledge of policy processing and imaging systems
• Experience handling minor to complex bodily injury claims in the residential/commercial construction industry is preferred.
• NC Adjuster License or reciprocal state license required; additional claims handling experience in our footprint a plus.
• 3+ years of commercial claims handling experience, which may include bodily injury, general liability, or commercial auto liability claims.
• Pursuit of, or ability to pursue, AIC, ARM, or CPCU certification, working knowledge of a claims management system is a plus.
• BA/BS Degree preferred or an equivalent combination of education and claims experience.

LIFE AT BUILDERS MUTUAL

• Earn swag and extra time off through peer recognition Builders Bucks program
• 37.5-hour work week; end your Friday at 2:30PM
• Market-driven compensation and bonus plan
• Flexibility | You will be part of a dynamic work environment designed to allow you to do your best work while also creating the best possible customer experience.