Community Manager
Avanath Capital Management, Llc
Oversee community operations, resident relations, and finances for affordable housing.
8 days ago ago
$65,000 - $68,203
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years), Junior (1-3 years)
Full Time
Portland, OR
Onsite
Company Size
100 Employees
Service Specialisms
Investment
Acquisition
Property Ownership
Renovation
Property Operation
Affordable Housing
Workforce Housing
Value‑oriented Apartment Communities
Sector Specialisms
Affordable Housing
Workforce Housing
Multifamily Residential
Role
What you would be doing
project oversight
financial reporting
operations management
budget management
leasing marketing
compliance
- Seek approval and guidance from the Regional Manager within specified parameters.
- Serve as advocate for residents by effectively communicating concerns to senior leadership.
- Ensure proper procedures are followed as detailed in the employee and management handbooks.
- Travel within the region and to other business offices and events via airline, trains and automobiles.
- Refer residents as necessary to appropriate services and agencies that offer assistance.
- Ensure the community's curb appeal is immaculate at all times.
- Respond to any potential housing violations and liability concerns regarding the community.
- Oversee large capital projects and communicate between multiple departments (when applicable)
- Prepare and submit subsidy vouchers (when applicable)
- Challenge all team members to achieve higher levels of performance by establishing and communicating immediate and long-term goals.
- Implement a system to achieve 0% rent delinquency.
- May work in an elevated site, may walk on uneven ground.
- Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, and all other laws pertaining to the apartment industry.
- At all times, must understand the current financial health of assigned community by regularly reviewing community budget comparison.
- Regularly assess employee performance through on-the-spot feedback and the performance review process
- Recognize team members when performance has met or exceeded company expectations; manage poor performing team members by establishing clear expectations.
- Prepare and produce monthly reports and financials in an accurate and timely fashion.
- Function as a resource center for residents on all things that affect and may disturb their community-living experience.
- With Regional Manager, prepare Property Annual Operating Budget
- Responsible for all resident events and retention programs
- Promote high-performing team execution through regular feedback, training and development.
- Empower collaboration and inclusivity, building trust and transparency.
- Implement system for providing all necessary services to residents, including the immediate acknowledgement and prompt action to correct complaints.
- Produce financial growth or gains for the community through marketing and leasing new and turnover residential units, as well as additional lines of revenue.
- Respond to any team member’s concern, maintenance condition, resident problem, breach of security, and/or emergency.
- Meet compliance and eligibility requirements as established by the appropriate local, state and/or federal agencies.
- Create and supervise the schedules of all personnel to ensure maximum operational efficiency.
- Teamwork and employee participation, permitting the representation of all groups and employee perspectives.
- Coordinate and oversee on-site operations including budget implementation, compliance matters, vendor relationships, contractor workmanship, rent collections, accounts payable, etc. to ensure smooth operations of the property.
- Ensure a positive experience for the entire resident life-cycle - from move-in to move-out.
- Maintain a secure confidential file for each resident.
- Manage and execute all budgets, rent rolls, projections and occupancy goals.
What you bring
microsoft office
lihtc
leadership
communication
5-7 years
property management
- Capacity to interact effectively with senior executives.
- Proven effective and efficient leadership experience.
- Ability to work well under time and other constraints.
- Frequent sitting and walking.
- Occasional squatting, bending neck/waist, twisting neck/waist, pushing, and pulling.
- Adherence to Property Management Rules, Regulations and Guidelines
- Demonstrated ability to diffuse and respond to resident concerns, avoiding escalation.
- 5-7 years of experience in the property management industry
- Demonstrate effective communication skills and help ensure active communication with residents, community, agencies, owners and team members.
- Knowledge of LIHTC and Tax Credit qualifications required.
- Respectful communication and cooperation between all employees.
- Reading, comprehending, writing, performing calculations, communicating verbally.
- An Aptitude for Connecting - Must possess a strong sense for creating a sense of community, as well as the drive to go the extra mile to create a positive experience for all residents and staff. Your success and purpose are driven by the relationships that you build within your communities including vendor partners and regulatory and social services partnerships. This includes adopting a collaborative approach to create consistently favorable circumstances that foster success and effectiveness for the Organization and the communities.
- Familiarity and ability with Microsoft Office (Word, Excel, PowerPoint), internet and email
- Professional presentation and appearance
- 2+ years of experience as a community/property manager
- Strong interpersonal, verbal and written communication skills
- Repetitive use of computer, keyboard, mouse, and phone.
- Growth that is based on achievement and an emphasis on promoting from within our ranks versus just external candidates.
- Work/life balance through flexible work schedules to accommodate employees’ varying needs.
- Development – a commitment to creating opportunities to learn and expand your knowledge in the industry from online training platforms to training classes to one-on-one coaching.
- Comprehensive Benefits – health, dental & vision, 401(k), personal time off, paid holidays and more!
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Interview process
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Company
Overview
$3 Billion
Total Transaction Value
The company has successfully executed over $3 billion in real estate transactions, including acquisitions, development, and asset management.
- Founded with a vision to transform residential real estate across the U.S., the company focuses on high-quality, value-add opportunities.
- The firm’s strategy is rooted in acquiring, developing, and managing residential communities with a long-term focus on sustainable growth.
- With deep expertise in residential, commercial, and industrial properties, the company manages a diversified portfolio that spans multiple U.S. markets.
- The firm prides itself on its proven track record of delivering exceptional returns by focusing on operational efficiencies and strategic repositioning.
- From luxury apartment complexes to mixed-use developments, their projects have consistently attracted investors looking for reliable and profitable opportunities.
- A notable strength lies in the company’s commitment to enhancing the value of every asset through meticulous management and thoughtful renovations.
- In addition to its core focus on residential real estate, the company also engages in the development of commercial properties, building vibrant, sustainable communities.
- Amplify is their comprehensive ESG framework for Environmental and Social Responsibility and guides their operations.
- Their mission is to amplify ESG impact for the shared benefit of residents, employees, investors, communities, and the environment.
- The board of directors and management is committed to ESG with policies that positively impact stakeholders.
- They foster, cultivate, and preserve a culture of diversity, equity, and inclusion.
- They hold their staff responsible for always treating others with dignity and respect.
50% by 2030
GHG Emissions Reduction
Aims to reduce portfolio-wide greenhouse gas emissions by 50% from 2020 levels by 2030.
38,605 MT CO₂e
GHG Reduction in 2021
Achieved a significant decrease in greenhouse gas emissions in 2021.
23 Properties
ENERGY STAR Certifications
Earned ENERGY STAR certification for 23 properties in 2023.
35% Reduction
Energy Intensity Improvement
Reduced energy intensity by over 35% from 2021 to 2022, weather-normalized.
- Targeting net zero GHG emissions by 2050
- Achieved 30% reduction in total portfolio-wide energy consumption (since 2020 baseline)
- Achieved 10% reduction in total portfolio-wide water consumption (since 2020 baseline)
- Decreased water consumption by 13% to 456,780 kGal in 2021
- Participating in ENERGY STAR Partner of the Year; aiming for 10+ certifications
- Utilizes ENERGY STAR Portfolio Manager®, Yardi, Tableau for metrics tracking
- Installed LED lighting, ENERGY STAR appliances, low-flow water fixtures, drip irrigation
- Monitoring energy, GHG, water, waste data; performing energy audits and electrification retrofits
- Sourcing third-party green energy, deploying solar PV strategy
- Piloting water conservation product reducing usage by ≥14%; installing bee colonies & community gardens
59% Ethnic Diversity
Diverse Leadership Team
The leadership team reflects a commitment to diversity with significant ethnic representation.
66% Male, 35% Female
Gender Distribution
The employee base has a notable gender split between male and female colleagues.
- Biennial employee surveys track demographics and inclusion.
- Diversity and unconscious bias training required.
- Board-level policies foster diverse and inclusive communities.
- Employee demographics tracked by gender, age, ethnicity.
- Established ESG Council and Advisory Committee with cross-department representation.
- Recruitment, compensation, benefits, and training guided by Diversity and Inclusion Policy.
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