Description
lead management
credit checks
social media
lease closings
marketing campaign
resident relations
The Leasing Associate is responsible for leasing, marketing, and maintaining positive resident relations. This role handles lease signings, acts as a landlord on behalf of property owners, and works to ensure resident satisfaction through a variety of day‑to‑day duties.
- Respond to phone and online inquiries, scheduling virtual, self‑guided, and in‑person tours.
- Greet and qualify prospects using lead management software; assist with applications and deposits while complying with Fair Housing requirements.
- Maintain an updated availability report, process applications, run credit checks, verify rental history, and submit for Community Manager approval.
- Conduct tours, close leases, prepare units for move‑in, obtain signatures, and provide community orientation.
- Manage the property’s social‑media presence to increase visibility and engagement.
- Address resident complaints, questions, and service requests promptly to ensure satisfaction and retention.
- Generate new leads, schedule appointments, and follow up to close sales.
- Implement marketing strategies within budget, including competitive rates, referrals, promotions, and outreach.
- Plan and host resident events such as parties and contests to boost retention.
- Complete all lease, move‑in, and check‑out paperwork accurately and timely.
- Participate in weekly and daily goal‑setting meetings.
- Coordinate with the maintenance team to resolve resident service requests quickly.
Requirements
associate's
microsoft office
property software
driver's license
background check
physical ability
Candidates should have an associate’s degree or equivalent experience, familiarity with Microsoft Office and property‑management software, and a valid driver’s license. Physical requirements include extended sitting, occasional stair climbing, the ability to lift up to 20 lb, read documents and screens, hear verbal communications, and use mobile devices. The position is primarily office‑based with occasional outdoor work.
Employment is contingent upon successful completion of a background check and compliance with E‑Verify. RPM Living is an Equal Opportunity Employer that values diversity, equity, inclusion, and belonging.
- Associate’s degree or equivalent experience (6 months–1 year) in property management or related field.
- Proficiency with Microsoft Office and property‑management software.
- Valid driver’s license.
- Ability to sit for extended periods, climb stairs, lift up to 20 lb, read documents and screens, hear verbal communication, and use mobile devices.
Benefits
At RPM, we’re in the business of extraordinary. We believe a people‑first approach drives success, so we provide top industry pay, comprehensive benefits, and clear pathways for upward mobility through career training and education. Join us and start your extraordinary journey today.
RPM Living offers weekly pay, comprehensive health coverage, employer‑paid mental‑health and wellness programs, ancillary insurance, a 401(k) with a robust company match, professional‑development plans, paid time off plus floating holidays, and discounted perks such as Costco membership and entertainment discounts.
- Weekly pay for onsite associates.
- Comprehensive healthcare coverage for full‑time employees.
- Employer‑paid employee assistance, mental‑health, and wellness programs.
- Ancillary insurance (critical illness, hospital indemnity, accident).
- 401(k) plan with robust company match.
- Professional‑development and career‑growth opportunities.
- Paid time off, floating holidays, and volunteer days.
- Discounted perks (Costco membership, movie tickets, health & wellness, travel).
Training + Development
Information not given or found
