Quality Management Systems Lead

The Quality Management Systems Lead is a supporting role to the UKI operational team reporting to the EU Quality Manager. The role supports and develops the management systems to comply with the global ISO 9001 certification plus the additional certifications held by the UKI Operations team e.g., ISO 13485, ISO/FSSC 22000, ISO 17020, ISO 26000.

This diverse role involves the development of the Air Products Management System and the implementation of innovative solutions to provide continuous improvement whilst working with cross function teams to improve efficiency.

• Work across cross functional teams to build and embed a quality culture in our daily activities. The individual will lead the teams in internal and external audits, which are required to maintain our multiple quality certifications and fundamental to our ability to supply product in the marketplace.
• Monitor and analyze trends from quality KPIs, identify and escalate business risks by applying risk assessment techniques e.g., FMEA, HACCP. Individual is empowered to work across multi discipline teams to implement innovative solutions to mitigate the risks
• Delivering a ‘quality’ operation, fully compliant with local legislations, Air Products corporate standards and relevant ISO standards including any specific management systems responsibilities as per issued authorisation letters. Minimising any risk to employees, members of the public or the environment.
• Lead cross functional teams in quality focused meetings, ensure key topics are discussed and resolutions agreed with defined timelines and work with the relevant managers to ensure actions are completed.
• Challenge the Operational teams to meet our customer quality expectations and address complex issues by conducting root cause analysis and implement actions to non-conformances and complaints. On highly complex incidents the individual will use their skills to facilitate and lead investigations.

The role requires attention to detail, knowledge of management systems, operational/technical knowledge and a high-level of flexibility to transfer knowledge to all parts of the UKI Industrial Gases business. Good interpersonal and influencing skills will enable strong change management to drive strategic and risk-based improvements.

• Continuous Improvement Awareness e.g., Six Sigma
• Valid driver’s license
• Strong written communication skills.
• Chartered Engineer or Charter Quality Professional and member of relevant Institution
• Auditor training (preferrable Lead auditor in ISO 9001)
• Experience in a Quality Systems Role or Operational Management Role.
• The knowledge and skills to implement Quality related programs that ensure product and service continually meet customer requirements.
• Able to form good working relationships across the whole business and influence individuals to deliver the desired results.
• Be able to work remotely and able to travel.
• Self-motivated independent worker.
• IT literate with experience of Computer Management Systems and Microsoft Office.
• Preferrable degree qualified in an engineering/science/business discipline.
• The individual will be self-motivated, and empowered to plan their daily activities while acting in an appropriate manner and comply with Air Products internal standards.