Financial Services Compliance Manager

Description

This role reports to the Senior Financial Services Compliance Manager and will be joining a wider team of Legal & Compliance professionals. You'll interact with Senior leaders and colleagues across this business to deliver an effective second line of defence advisory service for our FS products.

• Being a trusted ‘second line of defence’ advisor to provide oversight and advice to ensure our policies, procedures and processes help us achieve our business objectives while appropriately reflecting the FCA’s expectations, Financial Crime legislation and other relevant regulations.
• Scanning the horizon for regulatory news and developments to support your own development and sharing analysis to support business awareness, improvement and preparedness.
• Compliance monitoring and reportingConducting compliance monitoring and testing reviews to assess the effectiveness of our internal controls, overseeing any work to mitigate gaps or issues. Preparing and submitting regulatory reports to the FCA and other third parties or regulatory bodies as appropriate, including Suspicious Activity Reports. Supporting upward management or committee reporting on relevant compliance matters, including breach or incident reporting.
• Acting as a business partner to the first line of defence to support and educate on compliance matters and as a point of contact for internal queries related to regulatory compliance and matters set out below.
• Second line of defence advice Being a trusted ‘second line of defence’ advisor to provide oversight and advice to ensure our policies, procedures and processes help us achieve our business objectives while appropriately reflecting the FCA’s expectations, Financial Crime legislation and other relevant regulations. Routine compliance support for matters such as process design and scripts, financial promotions, specific complaint or case enquiries, conduct issues and more. Supporting, overseeing and advising on incidents as needed, to ensure corrective and remediation actions are appropriate and that controls are improved to reflect lessons learned and root causes.
• Supporting change, whether driven by internal needs such as business development, or external needs such as regulatory change.
• Conducting compliance monitoring and testing reviews to assess the effectiveness of our internal controls, overseeing any work to mitigate gaps or issues.
• Change managementSupporting change, whether driven by internal needs such as business development, or external needs such as regulatory change. Scanning the horizon for regulatory news and developments to support your own development and sharing analysis to support business awareness, improvement and preparedness.
• Preparing and submitting regulatory reports to the FCA and other third parties or regulatory bodies as appropriate, including Suspicious Activity Reports.
• Cross functional collaborationActing as a business partner to the first line of defence to support and educate on compliance matters and as a point of contact for internal queries related to regulatory compliance and matters set out below. Collaborating with Legal & Compliance colleagues to coordinate perspectives and manage conflicting positions, such as where regulators take different approaches. Developing and delivering training to support awareness and understanding. Promoting a culture that supports strong compliance and good customer outcomes.
• Supporting, overseeing and advising on incidents as needed, to ensure corrective and remediation actions are appropriate and that controls are improved to reflect lessons learned and root causes.
• Supporting upward management or committee reporting on relevant compliance matters, including breach or incident reporting.
• Routine compliance support for matters such as process design and scripts, financial promotions, specific complaint or case enquiries, conduct issues and more.
• Developing and delivering training to support awareness and understanding. Promoting a culture that supports strong compliance and good customer outcomes.
• Relationship Building- You build and maintain positive relationships with internal stakeholders, at a broad range of levels, to foster effective collaboration and resolutions
• Collaborating with Legal & Compliance colleagues to coordinate perspectives and manage conflicting positions, such as where regulators take different approaches.

Requirements

In a business that moves fast, in a highly regulated environment, you'll need pragmatism and an ability to build great relationships with your stakeholders to drive strong outcomes.

We’re looking for an experienced Financial Services Compliance Manager to join us as we continue to grow and develop our suite of products in insurance, payments and consumer credit. This is a role that requires strong experience in second line of defence and knowledge of both financial crime and regulatory compliance. You'll need to demonstrate you ability to act as a strategic advisor to the business, as well as ensuring process is followed correctly.

• Communication clarity - You simplify the complex and get to the point, especially in reports and with stakeholders
• Agility & pragmatism - You have a creative approach to problem solving, finding the most appropriate solution for the business, not just applying standard methods
• We’re in the insurance, payments and consumer credit sectors, so relevant experience in those areas is ideal.
• Attention to detail- You have an eye for detail and an ability to dig into the nitty gritty
• Knowledge of both financial crime and regulatory compliance aspects.
• Experience in a second line of defence compliance role within financial services
• A track record of identifying related risks and opportunities and finding proportionate responses, particularly in a changing environment

Benefits

Hi! We're UW. We’re on a mission to take the headache out of utilities by providing them all in one place. One bill for energy, broadband, mobile and insurance and a whole lot of savings!

We provide equal opportunities, a diverse and inclusive work environment, and fairness for everyone. You are welcome to apply no matter your age, disability, gender, marriage or civil partnership status, pregnancy and maternity status, race, religion or belief, or sexual orientation. Please don’t be afraid to ask about what we can do to support your needs. All requests will be carefully and fairly considered.Please note, if you are successful and offered a role at UW, you will be subject to a background check. Where checks are unsatisfactory or incomplete and/or a failure to reveal information relating to convictions that you are required to identify as part of the background checks, could lead to withdrawal of an offer of employment.

• An industry benchmarked salary. We’ll share it during your first conversation.
• A defined contribution pension scheme and life assurance up to 4x your salary. You can also access free mortgage advice and a financial wellbeing tool.
• Electric Car salary sacrifice scheme through Tusker
• Discounted private health insurance, access to an Employee Assistance line and a free Virtual GP. Our wellbeing app Unmind supports your mental health.
• Family-friendly policies, designed to help you and your family thrive.
• Share Options and a Save as You Earn scheme.
• Hybrid working, with 1 day in the office a week. (We’re definitely open to discussing flexible working arrangements)
• Discount on our services and you get our coveted Cashback Card for free. You’ll also get access to 100s of rewards and discounts through Perkbox

Training + Development

Interview process

Visa Sponsorship

Security clearance