Residence Concierge

Description

• Support building operations and maintenance to keep everything in top shape.
• Serve as the friendly first point of contact, greeting everyone with a warm, professional demeanour.
• Create eye-catching posters and distribute promotional materials to guests and potential residents.
• Manage and assign support requests efficiently through Zendesk.
• Manage incoming parcels and notify members for collection, and provide on-call support as needed.
• Manage the front desk, coordinating tours and walk-ins with ease.
• Assist residents with move-ins/outs and prepare thoughtful welcome packs.
• Plan and organise exciting resident events.
• Assist with event set-up and breakdown, including ordering food and beverages.
• Handle key card activations and ensure necessary consumables are ordered.

Requirements

• Exceptional organisational and multitasking abilities.
• Comfortable with basic computer skills to navigate daily tasks with ease.
• Strong verbal and written communication skills to connect effectively with our community.

Benefits

• Familiarity with Zendesk is a bonus, but we're happy to train the right person.

Training + Development

Interview process

Visa Sponsorship

Security clearance