Billing Support Representative

Description

• Stay up-to-date on billing procedures, industry standards, and insurance requirements.
• Maintain accurate records of communications and billing actions in the system.
• Collaborate with internal teams to resolve discrepancies and ensure customer satisfaction.
• Assist with submitting and following up on supplemental claims to ensure proper reimbursement.
• Monitor claim statuses and escalate issues as necessary to ensure prompt resolution.
• Verify and process claims, ensuring accurate billing and data entry.
• Handle customer billing inquiries and resolve issues in a timely and professional manner.

Requirements

• Familiarity with billing software and Microsoft Office tools.
• High school diploma or equivalent (Associate's degree in Business or related field preferred).
• Previous experience in billing or customer service support preferred.
• Basic knowledge of healthcare claims and billing processes is a plus.
• Excellent communication skills, both verbal and written.
• Ability to work efficiently and independently while contributing to a team environment.
• Strong attention to detail and problem-solving skills.

Benefits

• Paid time off (PTO) and paid holidays.
• 401(k) retirement plan with employer matching.
• Competitive salary of $55,000 annually.
• Health, dental, and vision insurance.
• A collaborative work environment focused on personal and professional growth.

Training + Development

Interview process

Visa Sponsorship

Security clearance