Description
service operations
safety compliance
inventory management
budget management
kpi monitoring
process improvement
The role involves providing leadership and oversight for electrical service operations, partnering with general managers and field leadership to ensure consistent execution of Paschal standards, and recruiting, hiring, onboarding, training, and developing electricians, technicians, and support staff across locations.
The manager will coach and mentor location leaders, establish and monitor KPIs related to safety, quality, productivity, revenue, and customer satisfaction, manage departmental budgets, and identify operational gaps to implement process improvements.
Additional responsibilities include resolving escalated customer concerns, ensuring compliance with electrical codes and regulations, overseeing inventory standards, championing safety initiatives, supporting growth initiatives such as new market expansion, and performing other duties as assigned.
- Lead electrical service operations across multiple branch locations
- Partner with General Managers and field leaders to enforce Paschal standards
- Recruit, hire, onboard, train, and develop electricians, technicians, and support staff
- Coach location leaders to improve performance, accountability, and engagement
- Establish and monitor safety, quality, productivity, revenue, and customer satisfaction KPIs
- Manage departmental budgets and financial performance
- Identify operational gaps and implement process improvements for scalability
- Resolve escalated customer issues and ensure exceptional service delivery
- Ensure compliance with local, state, and federal electrical codes and regulations
- Oversee inventory, tools, and equipment standards
- Champion safety initiatives and enforce safety policies
- Support new market expansion and team scaling initiatives
Requirements
master electrician
electrical systems
leadership
project management
customer‑first
driver’s license
Candidates must have proven ability to lead and influence teams across multiple locations, a customer‑first mindset, a valid driver’s license, the required professional certifications or licenses, several years of electrical services experience with progressive leadership, and strong communication, organizational, and leadership skills.
- Proven leadership, coaching, and influence across multiple locations
- Strong customer‑first, servant‑leader mindset
- Valid driver’s license with clean record and willingness to travel
- Required professional certifications/licensure (e.g., Master Electrician)
- Several years of electrical service experience with progressive leadership responsibility
- Demonstrated success managing performance, budgets, and operational metrics
- Deep understanding of electrical systems, codes, and industry best practices
- Excellent communication, organizational, and leadership skills
- Proficiency with project management tools and standard office applications
- Ability to pass pre‑employment drug screen and background check
Benefits
- Competitive base pay
- Paid Time Off starting in the first year
- Paid holidays
- Medical, vision, dental, life, accident, and disability insurance
- Company‑matched retirement savings plan
- Company‑paid life insurance
- Tuition and training reimbursement
Training + Development
Information not given or found
