Communications and Engagement Manager at Willowtree | Town Planning, Strategic Advisory & Communications in North Sydney, New South Wales, Australia | Kablio

Role

Description

stakeholder management

feedback system

engagement reports

engagement strategy

communications lead

social research

We work collaboratively with clients to pro-actively engage with community, councils and agencies to build social licence for projects, through open and evidence-based communications and issues management.

Monthly, quarterly, biannual and annual awards for staff performance;
preparation of social research, policy analysis and project articles
supporting stakeholder and issue management
manage stakeholder feedback systems
preparing engagement reports
preparation and implementation of project specific engagement strategies
Lead the communications and engagement activities associated with wide range of development projects

Requirements

iap2 certificate

stakeholder management

community engagement

class c

2-4 years

diploma

Suitable applicant must have previous Planning and Development projects experience
2-4 years’ experience in communications or relevant, preferably in planning, property or community sector
Previous experience in managing challenging stakeholder issues
Experience working with Culturally and Linguistically Diverse communities
Knowledge of project/ community development and/or local government policies and practices
Experience in planning, delivering and reporting on engagement activities.
Current Class C driver's licence.
social media presence
Exposure to a range of industry events, breakfasts, lunches, presentations, B2Bs and industry working groups
Proven experience in delivering successful community engagement plans and activities.
Experience working in a fast-paced environment delivering high-quality work to tight timeframes
Sound stakeholder management skills to build, influence and collaborate with internal and external partnerships and networks.
International Association of Public Participation (IAP2) certificate of Engagement or equivalent training in community engagement
Experience in building capacity across internal work teams and with external communities.
Good communication skills.
Tertiary qualification (minimum diploma) in communications, public relations or social planning

Benefits

Staff wellness contribution per annum ; and
Best-in class Learning and Development and mentoring programs;
Access to the best work, the best projects and the best clients;
Breakfast and lunch provided and unlimited barista coffee;
Flexible Working available;
Opportunity to work closely with the MD and Directors;
Generous maternity / paternity leave policy;

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

2010 Founded

Founded in 2010

The company was established in 2010 and has since grown into a national planning and advisory firm.

Led by Managing Director Chris Wilson, the firm combines statutory and strategic planning with approvals expertise across NSW, QLD & VIC.
Their financial success stems from ‘will‑to‑win’ client‑focused projects and strong commercial awareness.
They guide clients through complex processes—including DAs, rezoning, master planning, subdivisions, DCPs and expert court appearances.
Typical projects span health precincts, private hospitals, education campuses, aged care villages, industrial facilities and commercial hubs.
They launched Willowtree Communications to integrate community engagement, strategic advice and government relations into planning.
Notable works include Northern Beaches Health Hub, Wollongong Private Hospital, Sikh Grammar School and over‑station development at Crows Nest.
Their team combines deep public‑sector experience, court expert credentials and a proactive, ownership mindset to deliver standout outcomes.

Culture + Values

Every project is treated as if it were their own.
Combining a strong will to win, commercial understanding, and a deep appreciation for Strategic and Statutory Planning to achieve the best possible outcomes for clients.
A fiercely proactive approach with a commitment to ownership ensures quality product and delivery are central to their business.
High staff engagement in projects, with access to leadership, mentoring, and business coaching.
Provision of free breakfast, lunch, and coffee; flexible working hours; and active support for professional development.
A fast-paced, KPI-driven environment with weekly performance tracking.

Environment + Sustainability

22.0 tonnes CO2e

Annual Carbon Footprint

Includes Scope 1 (7.1 t), Scope 2 (11 t), and Scope 3 (53 t) emissions.

AUD 2,267 offset cost

Annual Carbon Offset Cost

Estimated annual cost to offset the full carbon footprint.

Offers 'environmentally sustainable outcomes' as part of statutory and strategic planning services
Certified Environmental Practitioner (CEnvP) on leadership team, reflecting commitment to environmental best practice

Inclusion & Diversity

4.1/5 Rating

Glassdoor Equality Score

The company has earned a 4.1/5 rating from Glassdoor for its commitment to equality, diversity, and inclusion.

Multiple employee reviews note access to leadership regardless of background
No publicly stated DEI strategy or gender-split targets visible on website or LinkedIn

Articles

About Us

Projects

Role

Description

stakeholder management

feedback system

engagement reports

engagement strategy

communications lead

social research

Monthly, quarterly, biannual and annual awards for staff performance;
preparation of social research, policy analysis and project articles
supporting stakeholder and issue management
manage stakeholder feedback systems
preparing engagement reports
preparation and implementation of project specific engagement strategies
Lead the communications and engagement activities associated with wide range of development projects

Requirements

iap2 certificate

stakeholder management

community engagement

class c

2-4 years

diploma

Suitable applicant must have previous Planning and Development projects experience
2-4 years’ experience in communications or relevant, preferably in planning, property or community sector
Previous experience in managing challenging stakeholder issues
Experience working with Culturally and Linguistically Diverse communities
Knowledge of project/ community development and/or local government policies and practices
Experience in planning, delivering and reporting on engagement activities.
Current Class C driver's licence.
social media presence
Exposure to a range of industry events, breakfasts, lunches, presentations, B2Bs and industry working groups
Proven experience in delivering successful community engagement plans and activities.
Experience working in a fast-paced environment delivering high-quality work to tight timeframes
Sound stakeholder management skills to build, influence and collaborate with internal and external partnerships and networks.
International Association of Public Participation (IAP2) certificate of Engagement or equivalent training in community engagement
Experience in building capacity across internal work teams and with external communities.
Good communication skills.
Tertiary qualification (minimum diploma) in communications, public relations or social planning

Benefits

Staff wellness contribution per annum ; and
Best-in class Learning and Development and mentoring programs;
Access to the best work, the best projects and the best clients;
Breakfast and lunch provided and unlimited barista coffee;
Flexible Working available;
Opportunity to work closely with the MD and Directors;
Generous maternity / paternity leave policy;

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

2010 Founded

Founded in 2010

The company was established in 2010 and has since grown into a national planning and advisory firm.

Led by Managing Director Chris Wilson, the firm combines statutory and strategic planning with approvals expertise across NSW, QLD & VIC.
Their financial success stems from ‘will‑to‑win’ client‑focused projects and strong commercial awareness.
They guide clients through complex processes—including DAs, rezoning, master planning, subdivisions, DCPs and expert court appearances.
Typical projects span health precincts, private hospitals, education campuses, aged care villages, industrial facilities and commercial hubs.
They launched Willowtree Communications to integrate community engagement, strategic advice and government relations into planning.
Notable works include Northern Beaches Health Hub, Wollongong Private Hospital, Sikh Grammar School and over‑station development at Crows Nest.
Their team combines deep public‑sector experience, court expert credentials and a proactive, ownership mindset to deliver standout outcomes.

Culture + Values

Every project is treated as if it were their own.
Combining a strong will to win, commercial understanding, and a deep appreciation for Strategic and Statutory Planning to achieve the best possible outcomes for clients.
A fiercely proactive approach with a commitment to ownership ensures quality product and delivery are central to their business.
High staff engagement in projects, with access to leadership, mentoring, and business coaching.
Provision of free breakfast, lunch, and coffee; flexible working hours; and active support for professional development.
A fast-paced, KPI-driven environment with weekly performance tracking.

Environment + Sustainability

22.0 tonnes CO2e

Annual Carbon Footprint

Includes Scope 1 (7.1 t), Scope 2 (11 t), and Scope 3 (53 t) emissions.

AUD 2,267 offset cost

Annual Carbon Offset Cost

Estimated annual cost to offset the full carbon footprint.

Offers 'environmentally sustainable outcomes' as part of statutory and strategic planning services
Certified Environmental Practitioner (CEnvP) on leadership team, reflecting commitment to environmental best practice

Inclusion & Diversity

4.1/5 Rating

Glassdoor Equality Score

The company has earned a 4.1/5 rating from Glassdoor for its commitment to equality, diversity, and inclusion.

Multiple employee reviews note access to leadership regardless of background
No publicly stated DEI strategy or gender-split targets visible on website or LinkedIn

Articles

About Us

Projects