Sr Manager, Enterprise Systems & Integration Operations at American Water in Camden, NJ | USD98,800-165,100 | Kablio

Role

Description

batch processing

tech evaluation

hybrid cloud

operational efficiency

system monitoring

cost forecasting

Provide design feedback into all current and planned systems that would benefit from enhancements to or requisite capabilities for new integration, batch processing or resiliency and reliability services
Oversee integration, automated batch processing, and system availability, while guiding team vision, strategy, and planning in coordination with related teams.
Evaluate technology choices such as native cloud, SaaS and open source by querying providers, conducting POCs and providing evaluations of each opportunity, including ROI evaluations under projected volumes of use
Ensures system integration, automated batch processing, and enhanced system availability security capabilities align with and integrate with our broader hybrid cloud / data center ecosystem
Continuously improve patterns, practices, and operational efficiency within the team.
Cultivate a customer / employee orientation across all team members and peer
Provide clear and transparent feedback to T&I peers, senior leadership, and business teams
Implement proactive system monitoring and cost management solutions so business areas and technical domains can easily track, monitor, forecast and optimize their performance needs and costs
Forecast and budget associated costs on a monthly/annual basis based upon the current/past spend.

Requirements

terraform

cloudformation

mulesoft

api management

splunk

bachelor’s

Possess a sound understanding of technologies such as RESTful and SOAP, HTTP/HTTPS protocol usage, proxies, security concepts and controls of public interfaces
Infrastructure as code: Automation tooling with Terraform or CloudFormation
6-8 years’ functional / technical experience with custom developed applications / products
Expertise in API systems such as Mulesoft, SAP CPIS, AWS API Gateway, Apigee or similar API management tools
4+ years of related technical individual contributor experience in cloud service provider
Monitoring: Working knowledge of logging and telemetry systems such as (Splunk, Loggly, App Dynamics, CloudWatch, SAP CALM) and or native IPaaS log and monitoring systems
5 years’ experience leading or technically leading a technology function
Strong customer and user experience focus
Bachelor’s in Computer Science / Information Technology / Information Systems / Accounting or Business or related field of Engineering
Demonstrable history of working with SaaS, native cloud technologies and migration processes
Familiarity with various software design and architectural patterns
Over 10 years overall experience with Information Technology / Information Systems
Experience presenting to and interfacing with internal customers
Detail oriented
Successful experience with implementing strategy across an organization
Excellent interpersonal and communication skills and proven ability to work effectively at all levels in the organization
Strategic skills to develop long term visions and the ability to translate them into actionable roadmaps that are broadly accepted
Possess good knowledge about modern SAP technologies, modern extensibility paradigms to extend the core without modifying it
Proven track record of successful team leadership and development
Programming and multi-operating system administration experience skills required
Familiarity with agile methodology
Knowledge of capabilities and limitations of cloud technologies
Positive “glass half-full” attitude, pleasant to work with, focused on customer satisfaction
Knowledge in design and deployment of integration, automation and operations systems in a hybrid cloud environment
Masters or MBA preferred
Good presentation skills engaging a variety of audiences potentially up to the ELT

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Since 1886

Year Established

The company was founded in this year, marking the beginning of its journey in water and wastewater services.

14M+ People

Serve Millions Daily

The company delivers water and wastewater services to over fourteen million people across the United States.

24 States

National Presence

The company operates and provides essential water services in a significant portion of the U.S., covering two dozen states.

130+ Years

Legacy of Excellence

With over a century of experience, the company has built a reputation as a leader in water systems and operations.

Provides vital water and wastewater services, ensuring communities have access to clean water.
Has a long history of managing water infrastructure in partnership with municipalities.
Recent projects include modernizing infrastructure, expanding service coverage, and improving water treatment facilities.
Known for innovation in water management, offering sustainable solutions to modern water challenges.
A trusted provider for residential, commercial, and industrial customers across the U.S.

Culture + Values

Safety first – safety is our top focus for every employee, customer and community we serve.
Trust, dignity & respect – being dependable, honest, transparent and accountable; ensuring everyone is acknowledged, heard and empowered to thrive.
One team – leveraging our size, scale and expertise to act as a cohesive team working towards a greater purpose.
Environmental leadership – delivering clean, safe, reliable and affordable services while acting as a trusted steward of our most precious resource.
High performance – committed to excellence in everything we do, executing to the best of our abilities and addressing issues quickly and transparently.

Environment + Sustainability

75% reduction

Injury Rate Improvement

The injury rate has been reduced by 75% since 2018, demonstrating a strong commitment to workplace safety.

20 billion kWh

Solar Energy Generation

Deployment of solar panels at six treatment facilities generates approximately 20 million kWh annually.

6.4 billion gallons

Water Saved

Leak-detection technology has prevented the loss of 6.4 billion gallons of water per day over five years.

≤1%

Affordable Water Bills

Average residential bills are capped at ≤1% of median household income, ensuring affordability.

Medium‑term GHG goal: reduce scope 1 and 2 emissions by 50% by 2035 from a 2020 baseline.
Long‑term GHG goal: achieve net zero scope 1 and 2 emissions by 2050.
Water delivery efficiency: by 2035, reduce water delivered per customer 15% vs 2015 baseline.
Water system resilience: by 2030, increase Utility Resilience Index by 10% vs 2020 baseline.
Drinking water quality compliance tied to employee compensation via Annual Performance Plan.
Infrastructure investment: billions annually, including $28–32 billion over ten years to modernize assets, boost resiliency, reduce leaks and enhance water quality.
In 2022, water‑line replacement rate was 136 years—well ahead of nearly 200‑year industry average.

Inclusion & Diversity

#11 Ranking

Forbes Best Employers for Diversity

Recognized as one of the top employers for diversity in the U.S.

4 Years

Consistently top-scoring utility in the Disability Equality Index.

2022 Pay Equity

Conducted a comprehensive pay equity analysis across the organization.

Four Consecutive Years

Included in the Bloomberg Gender Equality Index for four years.

Chief Inclusion Officer (dual-reporting to CEO & CHRO) leads ID&E strategic plan.
Inclusion & Diversity Advisory Council provides governance and guidance for ID&E efforts.
Four employee business resource groups launched: female empowerment; Black/African American; LGBTQ+; caregivers & disability.
Social-goal tracking includes % female and racial/ethnic diversity based on self-identification.
Annual Performance Plan includes Employee Diversity as performance metric.

Articles

Careers

Sustainability

Role

Description

batch processing

tech evaluation

hybrid cloud

operational efficiency

system monitoring

cost forecasting

Provide design feedback into all current and planned systems that would benefit from enhancements to or requisite capabilities for new integration, batch processing or resiliency and reliability services
Oversee integration, automated batch processing, and system availability, while guiding team vision, strategy, and planning in coordination with related teams.
Evaluate technology choices such as native cloud, SaaS and open source by querying providers, conducting POCs and providing evaluations of each opportunity, including ROI evaluations under projected volumes of use
Ensures system integration, automated batch processing, and enhanced system availability security capabilities align with and integrate with our broader hybrid cloud / data center ecosystem
Continuously improve patterns, practices, and operational efficiency within the team.
Cultivate a customer / employee orientation across all team members and peer
Provide clear and transparent feedback to T&I peers, senior leadership, and business teams
Implement proactive system monitoring and cost management solutions so business areas and technical domains can easily track, monitor, forecast and optimize their performance needs and costs
Forecast and budget associated costs on a monthly/annual basis based upon the current/past spend.

Requirements

terraform

cloudformation

mulesoft

api management

splunk

bachelor’s

Possess a sound understanding of technologies such as RESTful and SOAP, HTTP/HTTPS protocol usage, proxies, security concepts and controls of public interfaces
Infrastructure as code: Automation tooling with Terraform or CloudFormation
6-8 years’ functional / technical experience with custom developed applications / products
Expertise in API systems such as Mulesoft, SAP CPIS, AWS API Gateway, Apigee or similar API management tools
4+ years of related technical individual contributor experience in cloud service provider
Monitoring: Working knowledge of logging and telemetry systems such as (Splunk, Loggly, App Dynamics, CloudWatch, SAP CALM) and or native IPaaS log and monitoring systems
5 years’ experience leading or technically leading a technology function
Strong customer and user experience focus
Bachelor’s in Computer Science / Information Technology / Information Systems / Accounting or Business or related field of Engineering
Demonstrable history of working with SaaS, native cloud technologies and migration processes
Familiarity with various software design and architectural patterns
Over 10 years overall experience with Information Technology / Information Systems
Experience presenting to and interfacing with internal customers
Detail oriented
Successful experience with implementing strategy across an organization
Excellent interpersonal and communication skills and proven ability to work effectively at all levels in the organization
Strategic skills to develop long term visions and the ability to translate them into actionable roadmaps that are broadly accepted
Possess good knowledge about modern SAP technologies, modern extensibility paradigms to extend the core without modifying it
Proven track record of successful team leadership and development
Programming and multi-operating system administration experience skills required
Familiarity with agile methodology
Knowledge of capabilities and limitations of cloud technologies
Positive “glass half-full” attitude, pleasant to work with, focused on customer satisfaction
Knowledge in design and deployment of integration, automation and operations systems in a hybrid cloud environment
Masters or MBA preferred
Good presentation skills engaging a variety of audiences potentially up to the ELT

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Since 1886

Year Established

The company was founded in this year, marking the beginning of its journey in water and wastewater services.

14M+ People

Serve Millions Daily

The company delivers water and wastewater services to over fourteen million people across the United States.

24 States

National Presence

The company operates and provides essential water services in a significant portion of the U.S., covering two dozen states.

130+ Years

Legacy of Excellence

With over a century of experience, the company has built a reputation as a leader in water systems and operations.

Provides vital water and wastewater services, ensuring communities have access to clean water.
Has a long history of managing water infrastructure in partnership with municipalities.
Recent projects include modernizing infrastructure, expanding service coverage, and improving water treatment facilities.
Known for innovation in water management, offering sustainable solutions to modern water challenges.
A trusted provider for residential, commercial, and industrial customers across the U.S.

Culture + Values

Safety first – safety is our top focus for every employee, customer and community we serve.
Trust, dignity & respect – being dependable, honest, transparent and accountable; ensuring everyone is acknowledged, heard and empowered to thrive.
One team – leveraging our size, scale and expertise to act as a cohesive team working towards a greater purpose.
Environmental leadership – delivering clean, safe, reliable and affordable services while acting as a trusted steward of our most precious resource.
High performance – committed to excellence in everything we do, executing to the best of our abilities and addressing issues quickly and transparently.

Environment + Sustainability

75% reduction

Injury Rate Improvement

The injury rate has been reduced by 75% since 2018, demonstrating a strong commitment to workplace safety.

20 billion kWh

Solar Energy Generation

Deployment of solar panels at six treatment facilities generates approximately 20 million kWh annually.

6.4 billion gallons

Water Saved

Leak-detection technology has prevented the loss of 6.4 billion gallons of water per day over five years.

≤1%

Affordable Water Bills

Average residential bills are capped at ≤1% of median household income, ensuring affordability.

Medium‑term GHG goal: reduce scope 1 and 2 emissions by 50% by 2035 from a 2020 baseline.
Long‑term GHG goal: achieve net zero scope 1 and 2 emissions by 2050.
Water delivery efficiency: by 2035, reduce water delivered per customer 15% vs 2015 baseline.
Water system resilience: by 2030, increase Utility Resilience Index by 10% vs 2020 baseline.
Drinking water quality compliance tied to employee compensation via Annual Performance Plan.
Infrastructure investment: billions annually, including $28–32 billion over ten years to modernize assets, boost resiliency, reduce leaks and enhance water quality.
In 2022, water‑line replacement rate was 136 years—well ahead of nearly 200‑year industry average.

Inclusion & Diversity

#11 Ranking

Forbes Best Employers for Diversity

Recognized as one of the top employers for diversity in the U.S.

4 Years

Consistently top-scoring utility in the Disability Equality Index.

2022 Pay Equity

Conducted a comprehensive pay equity analysis across the organization.

Four Consecutive Years

Included in the Bloomberg Gender Equality Index for four years.

Chief Inclusion Officer (dual-reporting to CEO & CHRO) leads ID&E strategic plan.
Inclusion & Diversity Advisory Council provides governance and guidance for ID&E efforts.
Four employee business resource groups launched: female empowerment; Black/African American; LGBTQ+; caregivers & disability.
Social-goal tracking includes % female and racial/ethnic diversity based on self-identification.
Annual Performance Plan includes Employee Diversity as performance metric.

Articles

Careers

Sustainability