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Leasing Consultant - Norfolk, VA
Franklin Group
Responsible for leasing apartments, maintaining model apartments, and supporting the community's marketing plan.
22d ago
Junior (1-3 years)
Full Time
Norfolk, VA
Onsite
Company Size
700 Employees
Service Specialisms
Construction services
Project Management
Consulting
Engineering
Property Development
Design
Turnkey
Sector Specialisms
Luxury Residential
Senior Housing
Affordable Housing
Multifamily Rental Residences
Role
What you would be doing
rent collection
resident retention
data entry
file maintenance
apartment setup
market analysis
- Responsible for reporting unusual or extraordinary circumstances regarding the community or residents.
- Help with rent collection, and following up on delinquent accounts.
- Develop full knowledge of application information required, screening processes and policies regarding rentals.
- Develop and maintain an on-going resident retention program under direction of Community Manager.
- Efficient and timely processing of all required administrative forms, reports and related information.
- Assists applicant in completing rental application, collects security deposit.
- Responsible for insuring the “model” apartments and target apartments are ready for show; responsible for maintaining work areas and office in clean and orderly manner; need to have an awareness of the “curb appeal” of the community.
- Responsible for proper maintenance of all resident and community files.
- Responsible for “shopping” competitive properties.
- Responsible for maintaining market surveys on a monthly basis.
- Assist the team with clerical task including filing, data entry, and document preparation.
- Responsible for maintaining a professional appearance and behavior at all times.
- Maintain contact with all apartment locator services and local businesses to provide informational material. Update periodically.
What you bring
courteous
lease terms
fair housing
sales techniques
leasing
- Courteous, efficient handling of resident requests and complaints.
- Thorough knowledge of lease terms, specifications and all community policies.
- Knowledge of Fair Housing Standards
- Knowledgeable of required telephone and sales techniques.
- Thorough knowledge of leasing techniques and sales methods as outlined in the Leasing & Marketing Manual. Fully informed of current rental rates, sizes, locations and all amenities of community.
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- fair housing certification within 1 day of hire, preventing sexual harassment, workplace harassment and drug free workplace courses must be completed within 7 days of hire.
Company
Overview
2013 Founded
Founded in 2013
The company began with a focus on multifamily real estate and has significantly expanded since its inception.
40+ Communities
Completed Developments
The company's development arm has successfully completed over 40 communities across various housing types.
$1B Assets
Under Management
The company reached a milestone of managing over $1 billion in assets by 2016.
- Supported by veteran leadership, its development arm has completed over 40 communities—spanning luxury, affordable, and senior living projects across multiple East-Coast states.
- The company raises capital, partners with local governments on low-income housing tax credit projects, and creates vibrant mixed-income apartment communities.
- Its management division oversees thousands of apartment homes with an owner-operator mindset, delivering hands-on, resident-focused property services.
- Notably, FG marries innovation with community building—its developments often feature engaging amenities, on-site cameras for transparency, and design tailored to enrich local neighborhoods.
- We are driven by passion and accountability.
- We encourage innovation and aim to deliver the highest quality in everything we do.
- We are focused on building strong, lasting relationships with our clients.
- We value teamwork and collaboration in all our endeavors.
- Integrity and transparency guide our decision-making process.
Net Zero 2050
Target Year
Commitment to achieving net zero emissions by 2050.
40% Landfill Reduction
Waste Reduction Success
Decrease in landfill contributions over 5 years.
25% Water Usage Reduction
Water Conservation Goal
Target to reduce water usage over the next 5 years.
- Energy-efficient practices implemented across all operations.
- Actively investing in renewable energy sources for facilities.
45% Leaders
Female Representation
Women make up a significant portion of leadership roles.
20% Growth
Leadership Diversity Target
The company aims to increase underrepresented groups in leadership roles over a set timeframe.
50% Minority
Employee Diversity
More than half of employees identify as part of a minority group.
- We are committed to creating a diverse and inclusive workplace where all employees feel valued.
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