HVAC Truck Based Service Controls Spec

Description

• Manages assigned work to meet professional and efficient execution of time and customer satisfaction. Reports problems or changes to management immediately. Interfaces with branch manager, service manager, service project manager or subcontractors on projects to coordinate activities as required ethically and professionally.
• Participates in release meeting with project field team.
• Assists in the design and configuration of building control systems as defined by the contract documents. Creates flow diagrams, sequence of operations, and bill of material, network layouts and electrical schematics as required.
• Conducts extensive self-study (reading, research and practice) to improve and maintain technical proficiency in company's product lines. Completes certifications as required by the company.
• May provide field change information to the project team for the creation of as-built drawings and software.
• Consults with the customer through data gathered and site assessments. Provides field proposals for retrofits, upgrades and or enhancements to existing equipment. Assists sales by providing technical recommendations for sales leads.
• Keeps management and JCI contractor or customer informed of job progress and issues.
• Compiles job documentation, such as certificate of completion, customer training form, training certificates and punch lists.
• Assists in developing and testing software programs necessary to operate the system per the project requirements' intent.
• Assists in performing site-specific training for owner / operator on the total building control system.
• Provides mentorship for certification of Controls Technicians and Service Technicians on complex building automation systems. Coaches, supports and trains the technical workforce on non-complex, non-critical equipment.
• Other duties related to the installing, commissioning and servicing of building controls and facilities management systems and energy management systems, as assigned.
• Selects, work orders, and tracks the delivery of materials for assigned.
• Provide recommendations and solutions to ensure facility is running efficiently to include upselling opportunities.
• Trains the customer in control systems operations. Delivers manuals and documentation to the customer for training needs as required.
• Adheres to all Johnson Controls and customer safety standards. Provides safety leadership and instruction to all control's technicians in the branch. Provides safety awareness while working onsite with Johnson Controls subcontractors.
• Provides sketches of field changes and discrepancies for engineering corrections and drawings. May assist with job layouts and bid proposals.
• Assists in the loading and commissioning of all system and network-level controllers as required. Assists in validation of complete system functionality and troubleshoots problems with subcontractors and other trades to ensure proper operation.
• Communicates with customers upon arrival and before leaving the work site. Ensures high levels of customer satisfaction. Meets regularly with customers to become familiar with operating problems. Keeps customer informed on the service provided, outstanding issues and recommends system enhancements, upgrades, and replacement. Promotes the sale of add-on work.
• Install and modify software and graphics.
• Provide quotes to support recommendations and solutions.
• Assists in the coordination and creation of necessary drawings and equipment schedules for submittals and installation.
• Compiles and/or completes project as built and close-out documentation.

Requirements

• Effective communication skills to represent Johnson Controls on customer sites.
• Vocational School program graduate or associate's degree in a technical field, or four years experience in servicing electronic and or mechanical systems.
• Minimum of Six (6) years Commercial Controls troubleshooting experience in the HVAC industry. This includes buildings, chiller plants and systems.
• Possesses the ability to explain technical information to technical and non-technical people.
• Knowledge of control theory, automatic temperature controls, building automation systems and other building subsystems.
• Demonstrated ability to install and/or service electronic control systems and HVAC equipment.
• Demonstrate effective writing skills as well as understanding of programs and software applications.
• Diagnoses and repairs complex control systems malfunctions requiring extensive knowledge of a variety of electronic or digital controls systems and ability to test and write modifications in multiple languages of systems software.

Benefits

• Employee Assistance Program
• Global Advancement Opportunities
• Comprehensive Benefits
• 401(k) savings plan with company match
• Wellness Program
• Life Insurance
• Medical/Dental/Vision insurance
• Paid Training
• Competitive Starting Pay
• Referral Bonuses
• Short-Term and Long-Term Disability
• Company Vehicle (as applicable)
• Health Savings Account (HAS)

Training + Development

Interview process

Visa Sponsorship

Security clearance