Manage and update client portal content, ensuring accuracy and adherence to guidelines.
7 days ago ago
Junior (1-3 years)
Full Time
Mumbai Metropolitan Region
Office Full-Time
Role
Description
content upload
portal management
link maintenance
quality assurance
risk management
project tracking
Java Script Roles and Responsibilities: 1. Update portal content to meet agreed timelines or best practice turnaround guidelines a. Format content per client/Accenture style guide and request (bold, italics, bullet, font type, font color, font size) b. Upload and maintain various content types/formats (HTML pages, embedded images/links, and attachments such as PDF, audio, video, XLS, etc.) c. Place the content in the appropriate section(s) of the portal per client request; understand Accenture best practices and identify gaps in placement requirements and suggest improvements if relevant d. Create and maintain links to/between the various sections and pages of the portal 2. For each request, look for any/all affected changes beyond the specific items requested, and if found, suggest improvements to QA and/or Team Lead 3. Understand client content management processes and goals, actively look for gaps and improvement opportunities in client content requests, and suggest ideas and improvements to QA and/or Team Lead 4. Test and confirm all work is accurate and complete 5. Help Accenture leadership manage risk and avoid delays by identifying blockers and immediately request help/ escalate issues to QA and/or Team Lead 6. Track work/issue status per guidelines and proactively contribute to overall team Project Management goals and timelines 7. Strive to meet Accenture customer service, collaboration, and teamwork goals