National Energy System Operator
Managing and optimizing the energy system for a reliable and sustainable future.
21 hours ago
$48,000 - $52,000
Intermediate (4-7 years)
Full Time
Warwick, England, United Kingdom
Hybrid
Company Size
100 Employees
Service Specialisms
Sector Specialisms
Description
charge calculation
star billing
charge setting
invoice issuance
payment management
financial controls
The analyst will calculate connection charges, manage customer communications, support annual charge setting and ensure accurate billing and reconciliation across the system. Responsibilities also include collaborating with the offshore Accenture team, handling payments to Transmission Owners and performing business and financial controls.
- Calculate and reconcile connection charges for simple projects; escalate complex cases.
- Provide timely, transparent updates to customers to avoid disputes and ensure payment within contract terms.
- Update charges and process monthly billing in the STAR system.
- Contribute to annual electricity connection charge setting and liaise with Transmission Owners.
- Prepare charging appendices for connection applications.
- Reconcile application fees and security termination amounts.
- Issue asset‑based invoices (ad‑hoc and monthly) and notify customers of due dates and calculations.
- Reconcile final charges with Transmission Owners and customers.
- Support the offshore Accenture team on day‑to‑day charging activities.
- Manage payments to Transmission Owners for capital contributions and application fees.
- Perform business and financial controls.
Requirements
customer service
numerical
analytical
excel
stakeholder relationships
NESO is looking for a candidate who is passionate about helping customers, possesses strong numerical and analytical abilities, is an expert user of Microsoft Excel, and has experience building effective relationships with internal and external stakeholders.
- Demonstrated passion for customer service.
- Strong numerical and analytical skills.
- Expert proficiency in Microsoft Excel.
- Proven ability to build effective internal and external stakeholder relationships.
Benefits
National Energy System Operator (NESO) is driving a major transformation of Great Britain's electricity system towards a cleaner, sustainable future and is seeking a Charging Analyst to join its team. The role is based in Warwick with hybrid working options and welcomes full‑time, part‑time and flexible arrangements.
The position offers a competitive salary of £48,000–£52,000, a performance‑linked bonus, 26 days of annual leave and a contributory pension scheme with a 12 % company match, alongside hybrid and flexible working options.
- Competitive salary £48‑£52k plus performance‑linked bonus.
- 26 days annual leave and a contributory pension with 12% company match.
- Hybrid working with flexible full‑time or part‑time options.
Training + Development
Interview process
Visa Sponsorship
Security clearance
Overview
- Founded with a mission to ensure the energy system operates efficiently and reliably.
- Specializes in managing the balance between energy supply and demand across a wide network.
- Focuses on integrating renewable energy sources like wind and solar into the grid.
- Has played a pivotal role in modernizing infrastructure to meet growing energy needs.
- Committed to providing secure energy services while minimizing environmental impacts.
- Works closely with stakeholders in the energy, transport, and utilities sectors.
- Supports government and private sector projects with a focus on energy sustainability.
- Has successfully managed several large-scale projects to upgrade energy transmission systems.
- A leader in adapting energy infrastructure to accommodate the future needs of smart grids.
Culture + Values
- Clean Power
- Decarbonised Energy
- Consumer Value
- Customer Centricity
- Digital Mindset
- People Value
- "We will show up openly and consistently, ensuring our actions and decisions are seen as informed, considered and balanced."
- "We are committed to being inclusive and nurturing talent from all backgrounds, creating a deep sense of belonging across the organisation."
Environment + Sustainability
50% Renewable
Electricity from renewables
In 2024, half of Great Britain's electricity was generated from renewable sources.
UK Coal Phaseout
First G7 country coal-free
The UK became the first G7 country to completely phase out coal power in 2024.
- Net Zero – enabling the government to deliver on its legally binding emissions targets.
- Conducting Strategic Environmental Assessments, Habitats Regulations Assessment and Marine Conservation Zone Assessment for future network plans (ongoing over next 12 months).
- Pathway to 2030 and Beyond 2030 holistically coordinates offshore electricity generation network planning.
- Developing Clean Power 2030 pathways, balancing services reform, zero carbon operation and connections reform under the Clean Power priority.
- Strategic Planning includes safeguarding the environment while ensuring system resilience and consumer benefits in regional and whole-system energy plans.
Inclusion & Diversity
- Member of Inclusive Employers to embed inclusive practices and provide resources, expert advice and events.
- Partnered with Disability Confident to improve recruitment, retention and development for colleagues with disabilities.
- We believe our people perform at their best when they can be their true selves… only by embracing diversity, and being a truly inclusive organisation, can we accelerate the delivery of a zero‑carbon energy system.
- Explicit commitment to fair representation of all demographics among employees.