Product Support Sales Representative

Description

• Complete Weekly Expense Reports
• Attend networking events, trade shows, and other industry related functions to promote the dealership and products and services.
• Develop and execute strategic sales plans to achieve goals.
• Provide quotes for parts and services utilizing Sales Funnel Management
• Identify customer key decision makers for each customer.
• Meet or exceed sales strategies assigned to your customer accounts.
• Build and maintain long-term relationships with your assigned customers by providing top-tier customer service and ensuring satisfaction.
• Maintain Company Vehicle per Company Policy
• Attend All Required Sales Meetings
• Provide ongoing support to your customer accounts utilizing available resources i.e.; Service Department, Parts Department, Technical Services, Finance Departments, and Peers.
• Work closely with service department, Parts department, Credit Department, and Accounting Department to ensure customer satisfaction
• Complete All leads through Sales Funnel Management
• Attend all required training events.
• Entertain Customers at Sporting Events and other events.
• Update customer information as required.
• Manage customer accounts through SalesLink
• Proactively call on your customer base by identifying customers’ needs for parts and service.
• Complete Weekly Call Reports
• Complete Undercarriage, GET, and Machine Inspections
• Comply with Company and Customer safety policies

Requirements

• Ability to work in adverse weather conditions and in and around heavy equipment.
• BA/BS degree
• Complete DPC PSSR training (Foundational and Advanced Certificate)
• Willingness to travel with in Washington dealer territory to meet with customers.
• Demonstrated proficiency in Microsoft Office.
• Complete Other DPC course applicable to PSSR Role
• Valid WA Driver’s license
• Ability to work independently with minimal supervision while meeting or exceeding sales goals.
• Complete DPC Parts Training
• Product Knowledge
• Proficient with CRM software and sales reporting tools.
• Proven sales Experience, preferably in heavy equipment, construction, or related industries.
• Strong negotiation, communication and interpersonal skills.
• Become Familiar with all Merchandising Programs
• Familiar with Caterpillar Products and services

Benefits

• Guidance Resources: Employee Assistance Program
• Use of Company Vehicle
• Financial Access: Credit Union Membership is available
• Talent Referral Program: Employee Referral Bonus
• Vision Insurance: VSP Vision Insurance.
• Tenure: Seniority Bonus, starting at 5+ years
• Retirement: 401k w/ Company Match and Profit Sharing
• Paid Time Off: Paid Vacation, Holiday & Sick Leave
• Health Insurance: Premera Blue Cross Medical w/Telehealth & Dental
• Rewards: Quarterly Employee Recognition Cash Program
• Discounts: CAT Products, Rental/Sales Discounts
• Collaborative Engagement
• Insurance: Company Paid Life, AD&D & Disability Insurance
• Growth/Stability: Career Growth Opportunities within a 4th Generation Family owned Company for 96+ years
• Lucrative Earning Potential: On target earnings (OTE) potential for the first year is $85,000-90,000 which includes a base salary of $50,000 per year plus commission.

Training + Development

Interview process

Visa Sponsorship

Security clearance