Dispatcher at Superior Electrical Mechanical & Plumbing, Inc. in Rancho Cucamonga, CA | USD18-24 | Kablio

Role

Description

gps monitoring

work orders

workflow tracking

scheduling

call handling

customer service

Monitor and document GPS on service technicians and provide accurate estimated time of arrivals
Follow-up with service technicians, service managers and account managers regarding work orders, callbacks and paperwork
Take detailed work order notes and communicate relevant information to others
Monitor technician workflow and job site progress
Create work orders and support documentation to complete service requests
Receive and process inbound customer emails and service technician calls
Schedule and coordinate service calls within department guidelines
Provide informative and proactive customer service

Requirements

construction

high school

multitask

time management

data entry

admin experience

Construction knowledge in plumbing, electrical or construction is desired but not required
High school diploma or equivalent
Ability to multitask and prioritize workflow
Strong time-management skills
Must possess accurate data entry skills with the ability to type 35 WPM with no errors
Minimum of one year of administrative experience

Benefits

Superior Electrical, Mechanical & Plumbing, Inc. is a service company providing customer service throughout California and other states. We offer competitive wages, medical coverage, 401(k) employee contributions, supplemental insurance options, sick leave, vacation time and skilled trade development

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

$40 Million

Annual Revenue

The company has an estimated annual revenue of $40 million, reflecting its steady financial footing.

30+ Years

Team Expertise

The plumbing vice president and electrical managers each bring over three decades of experience across various sectors.

Founded by a family driven by a philosophy of safety, integrity and quality, it has grown into a full‑service, multi‑licensed contractor.
Serves commercial and industrial clients across California, Nevada, Texas, and Hawaii, handling everything from ground‑up construction to remodels and 24/7 emergency service.
Operates from its Rancho Cucamonga headquarters (with regional offices) and manages projects for grocery stores, convenience retailers, offices, restaurants, banks, hospitals, federal facilities, and more.
Teams coordinate across disciplines—such as tenant improvements, new commercial builds, retrofit, and maintenance—to streamline complex jobs.
Maintains a 24‑hour emergency hotline and proactive maintenance services, ensuring client operations never stall.
Uniquely caters to specialized grocers and convenience stores, carving a niche in service‑intensive retail environments.

Culture + Values

Safety First: We are committed to providing a safe working environment for all employees and customers.
Integrity: We uphold the highest standards of ethics and integrity in everything we do.
Quality: We take pride in delivering high-quality work that meets or exceeds our customers' expectations.
Customer Satisfaction: We build long-term relationships with our customers by providing exceptional service.
Teamwork: We value collaboration and work together to achieve shared goals.

Environment + Sustainability

Net Zero Target Date

2050

The goal to achieve net zero emissions by a specific future year.

Promotes environmental sustainability through energy-efficient systems and eco-friendly solutions.
Prioritizes the use of sustainable materials and resources in projects.
Actively reduces waste and recycles materials wherever possible.
Aims for carbon-neutral construction practices and energy-efficient building systems.

Inclusion & Diversity

Articles

Superior EMP — Procore profile (Electrical, Plumbing, Project Management)

Hiring: Electrical Foreman (Commercial) — Reddit

Services overview on Porch (Accent lighting, backup generator, etc.)

Company

Overview

$40 Million

Annual Revenue

The company has an estimated annual revenue of $40 million, reflecting its steady financial footing.

30+ Years

Team Expertise

The plumbing vice president and electrical managers each bring over three decades of experience across various sectors.

Founded by a family driven by a philosophy of safety, integrity and quality, it has grown into a full‑service, multi‑licensed contractor.
Serves commercial and industrial clients across California, Nevada, Texas, and Hawaii, handling everything from ground‑up construction to remodels and 24/7 emergency service.
Operates from its Rancho Cucamonga headquarters (with regional offices) and manages projects for grocery stores, convenience retailers, offices, restaurants, banks, hospitals, federal facilities, and more.
Teams coordinate across disciplines—such as tenant improvements, new commercial builds, retrofit, and maintenance—to streamline complex jobs.
Maintains a 24‑hour emergency hotline and proactive maintenance services, ensuring client operations never stall.
Uniquely caters to specialized grocers and convenience stores, carving a niche in service‑intensive retail environments.

Culture + Values

Safety First: We are committed to providing a safe working environment for all employees and customers.
Integrity: We uphold the highest standards of ethics and integrity in everything we do.
Quality: We take pride in delivering high-quality work that meets or exceeds our customers' expectations.
Customer Satisfaction: We build long-term relationships with our customers by providing exceptional service.
Teamwork: We value collaboration and work together to achieve shared goals.

Environment + Sustainability

Net Zero Target Date

2050

The goal to achieve net zero emissions by a specific future year.

Promotes environmental sustainability through energy-efficient systems and eco-friendly solutions.
Prioritizes the use of sustainable materials and resources in projects.
Actively reduces waste and recycles materials wherever possible.
Aims for carbon-neutral construction practices and energy-efficient building systems.

Inclusion & Diversity

Articles

Superior EMP — Procore profile (Electrical, Plumbing, Project Management)

Hiring: Electrical Foreman (Commercial) — Reddit

Services overview on Porch (Accent lighting, backup generator, etc.)