Application Engineer

Description

• Participate, as required, in company events to support the promotion of the company, products and industry initiatives at Price facilities or in the field.
• Review specifications for project compliance and provide recommendations for alternates when specification cannot be achieved.
• Provide timely technical support to internal and external customers over the phone, through email, or in person, as required.
• Work with Marketing group to develop and maintain product literature, both printed and electronic information.
• Communicate customer feedback to the Product Team to guide product development initiatives
• Assist customers with product selection to achieve design goals of project.
• Support the Quality Assurance team by reviewing quality concerns and assisting with the process of determining what is acceptable and suitable corrective action.
• Work with Software group to support the development and maintenance of all Price software and electronic resources.
• Support quoting of non-standard products and provide guidance on selecting the most cost-effective products to achieve project requirements.
• Generate performance data for standard products and estimate performance for non-standard products.
• Provide troubleshooting support to resolve jobsite issues over the phone, through email, or by visiting the jobsite, when required.
• Support company training initiatives by creating and presenting training material at online and in person events.

Requirements

• New graduates with prior internships will be considered
• Have knowledge of current industry standards and common practices.
• 1+ year in applications, customer support or technical role.
• Bachelors degree in Engineering or technical field

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance